Magazine Rewards Plusscam

My elderly parents took advantage of a 3-month free trial of magazines. When their credit card was charged after the trial period, we called to cancel. We asked to speak to someone about reversing the charges given my elderly parents' circumstances and the fact that they never intended to renew a subscription. The customer service representative said there was no one we could speak to and our only option was to send an email request. We did, however, never heard back. Then, the following month, my parents found another credit card charge. We emailed the same email address but the email bounced back as undeliverable. We called customer service again and demanded to speak to someone. Again, we were told that no one was available to speak by phone. The representative finally gave us the name of "Tori Roberts" and a phone number. We called and left a message for Ms. Roberts have not heard back. This appears very suspicious and this company is taking advantage of senior citizens.

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