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Magazine Rewards Plus
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2.4 57 Reviews

Magazine Rewards Plus Complaints Summary

19 Resolved
38 Unresolved
Our verdict: Engaging with Magazine Rewards Plus, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Magazine Rewards Plus reviews & complaints 57

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Newest Magazine Rewards Plus reviews & complaints

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2:28 pm EDT
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Magazine Rewards Plus Suspected fraud

I received a letter in the mail from a company called "Magazine Rewards Plus" (which I had never heard of) stating that I placed an order with them on 6/26/2023 by phone to receive FREE trial issues to Better Homes and Gardens , Women's Health and Good Housekeeping magazines including a free gift card which I had authorized.

First of all, I never placed an order to this company for any magazines, which I am not interested in and I have no idea how they got my card number, which states that, unless I call to cancel this order for $19.95, it was going to be processed on August 2nd, 2023.

They also stated that I had provided my electronic signature authorizing them to charge this monthly fee.

This is outrageous!. How can a company get away with fraud such as this? I did call and did ask them why are they doing this? when they know that I didn't order anything from them? But I yelled and screamed at the agent saying that my credit card had better not get charged by that date.

I read all of the other complaints on here also with many customers being billed for this nonsense without ever ordering anything from them. Are they that hard up for money? and by the way who even reads magazines nowadays with the smartphone and computer systems that everyone has? Plus the fact that I don't care about any gift card.

This company is a total scam and needs to be shut down. I also have filed a complaint about them to the better business bureau. They should not get away with this.

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6:42 pm EST
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Magazine Rewards Plus Bogus subscription

I am the power of attorney for my Dad who is 97 years old. I recently was made aware of monthly charges on his credit card of 19.95 made by MGZ RWD CT. I called the number on the Credit card statement to find out what this could possibly be only to discover this was a magazine subscription.

The first two calls I made to the Magazine Rewards plus number shown on the credit card statement; the customer service people could not find my dad’s account in your system. Obviously, he had an account because we were being charged like clockwork. It wasn’t until my third call that I pressed in and discovered that this was a magazine rewards account that started on April 12, 2021. They had his account under the wrong name even! For the last 22 months he has been charged for something that he has not received or benefited from. I tried seeking restitution through communication via your website, however I was unable to make contact online because we have no log in information. He has nothing in writing and doesn’t use the internet! I was glad to find this complaint board to see other people are having the same problem. On today’s call not only did I request the immediate cancelation of this subscription, I am requesting a refund of 22 months at $19.95 equaling $438.90

Desired outcome: On today’s call I request the immediate cancelation of this subscription,and I would like a refund of 22 months at $19.95 which equals $438.90

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Customer service B
Virginia Beach, US
Mar 01, 2023 1:05 pm EST
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Jackie O. P.,

Did the agent you spoke with on the phone provide you with the quality assurance divisions information? There is not enough identifiable information on this thread for me to locate any account to try and resolve this with you. Please contact the QA department.

Thank You

ComplaintsBoard
M
8:18 pm EDT

Magazine Rewards Plus Magazine Rewards Plus

You keep charging my debit card and on top of that when I spoke to representative she could not find the subscription to cancel it. They’re going to contact me within 5-7 business days and I have yet to hear from them. I’ll be reaching out to you again tomorrow morning. I never sign up for those magazines and on top of that I am not interested in the magazine’s.

Desired outcome: Stop charging my bank account.

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Is Magazine Rewards Plus legit?

Our verdict: Complaints Board's thorough examination reveals Magazine Rewards Plus as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Magazine Rewards Plus stands out for its commitment to quality and security. Clients considering Magazine Rewards Plus should delve into its customer service record to gauge compatibility with their expectations.

Magazine Rewards Plus earns 96% level of Trustworthiness

Perfect Trust Endorsement: Magazine Rewards Plus achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Magazinerewardsplus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Magazinerewardsplus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Magazinerewardsplus.com you are considering visiting, which is associated with Magazine Rewards Plus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Magazine Rewards Plus's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
  • Magazinerewardsplus.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The magazinerewardsplus.com may offer a niche product or service that is only of interest to a smaller audience.
  • Magazine Rewards Plus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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4:00 pm EDT

Magazine Rewards Plus A magazine order I didn't want

You keep charging me $24.95 every month for magazines I do not want and I can't even get someone by phone to cancel this ridiculous amount if miney of something I never wanted in the first place. However I need this canceled immediately you just took out aug 15th 2022. So should be no problem canceling this order. This is the hardest company to even reach to get things resolved

Desired outcome: Please refund and cancel this subscription immediately

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4:39 pm EDT
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Magazine Rewards Plus Unauthorize debit card transaction

I have 4 debit transactions since April of a magazine that I have not ordered. I have no idea how this transactions happen without my approval. I have this so called subscription any I am not receiving anything. Contacted my bank and they are doing an investigation. This is a fraudulent company. Where are the magazines and the bills. I only that it's a magazine company because my told me. It didn't say that in my account.

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2:57 pm EDT
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Magazine Rewards Plus Magazine rewards plus

I have tried to call 5 times and call always failed on April 25th. When I tried to call back, they'd ask for my ID #. As I was trying to type it in, I got a failed call.

I no longer want this service Subscription ID#[protected].

Cancel everything that is connected with this. I feel it is a scam!

I don't want any of your magazines.

Desired outcome: Cancel all orders. I can't get a response from this company.

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1:06 am EDT
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Magazine Rewards Plus Magazine Rewards guilty of fraud and unauthorized credit card charges without any services or product.

Magazine Rewards is guilty of credit card fraud due to unauthorized credit card charges of $14.95 monthly from July 2020 to October 2021. The company took advantage of the chaos at the onset of the pandemic when normal business operations were upset and new procedures occurred for mail delivery or lack thereof. They started charging my account as an add-on option to gym equipment that I ordered. But I never agreed to any magazine subscriptions. Further, I never received the magazines. This was a fraudulent action by a company that does not provide a street mailing address when asked. They also refuse to provide the name of any manager or someone with authority to whom you can speak. It's almost like a ghost company.
Magazine Rewards needs to be investigated by SEC and BBB and whomever provided them a license. I need to be refunded my money because no services or products were rendered.

Desired outcome: Magazine Rewards needs to be investigated by SEC and BBB and whomever provided them a license. I need to be refunded my money because no services or products were rendered.

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Resolved

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10:47 am EDT

Magazine Rewards Plus Free Trial offer plus gift card and more rewards.

I signed up for a 30 day trial which was a trial of 2 magazines plus a gift card. Billing started but I still never received the 1st 2 magazines to "TRY" . I called and was told i had to wait 8 weeks to get the 1st magazine. That is BS . How can you give a 30 day trial when it takes longer than that to receive the trial items. I would have to pay you 2 months before even receiving the trial item. That's not a free Trial. You are actually charging me double to try the product 1 time. Plus I NEVER received the fake promised gift card either. This is a SCAM! SCAM! on mega proportions.

Desired outcome: stop scamming people out of money

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11:29 pm EDT
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Magazine Rewards Plus Billing

I have just realized that there has been a 25 fee taken out of my account since april 28th. I did not order y'alls services and I would like this fixed please. My name is rochelle Rominger [protected]. My husband's name is jacoby Rominger [protected]. Please contact me at the above numbers to resolve this right away. You can also email me at [protected]@gmail.com.
Thank you

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9:08 am EDT

Magazine Rewards Plus Magazines order added to my bell & howell light order by automated system

On March 20 I ordered exterior lighting system and was offered several other offers without the system acceptimg my NO several times. I have now received a letter stating that my payment will be pulled on 5/27/2020 while I have not only NOT received any magazine for a 30-day trial period but I have not received the original item for which I placed the call. I DO NOT want the magazines and will report this to Federal Trade Commission immediately after this notification to your companypoThe fact that this letter comes from a
PO Box instead of a street address seems a little unusual and I will notify my bank to not accept any charges.

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10:14 am EST
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Magazine Rewards Plus magazines

So I purchase items from Books a Million on January 26, 2019 and was asked if I would like to get a two month free trial of three magazines. I was instructed by the cashier if I did not want to continue but still receive my free trial to cancel before 30-days but will still get the magazines. I have not received any magazines so I call today, February 17, 2019 to cancel and was told since I canceled prior to the 30 days I don't get the two-month free subscription. This is a scam! Do not fall for it. This company does not hold there end of the bargain!

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6:49 pm EST

Magazine Rewards Plus magazine subscription

I need you to cancel my subscription. I do not authorize you to charge my account. I was sold its under false pretenses. I was told no money would be taken without my consent. I do not want you to send amy magazines to me I am disabled on a fixed income and I can't afford to pay for sometime that I was tricked into buying. So please remove my name from your mailing list.

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4:46 pm EST

Magazine Rewards Plus charges after trial period and cancellation

Beware this company is predatory and deceiving. They are also very difficult to get a live person to speak with as their automated system continuously repeats itself and dumps you out of your call.in most cases my calls took three or more attempts to speak to a live person
Beware! Nothing is for free!
In july of 2018 I ordered an as seen on tv item. Following that phone call I was transferred to another agent that offered me a 50$ walmart gift card for trying their magazine service. It was stated that the four trial magazines were free for the first issues and if cancelled within a specific time frame I would not be sent any addition issues or charged but would still receive my gift card. I was told to watch for my confirmation paperwork that would be coming in the mail which would also contain redemption instructions for the gift card. By the end of august I had not recevieved a single magazine or confirmation paperwork. I called to inquire about this. I was told my confirmation had been sent and that the time expired for the free gift card. I immediately cancelled the service for magazines I had not received. Shortly after, magazines began appearing some of which I had not ordered.in october a confirmation letter and gift card redemption letter came. Again I called to verify my cancellation. I was told I would continue to receive magazines until my cancellation caught up to what was already processed for mailing.in november I realized my discover card had been charged for 24.95 both in october and november. Again I called and was told they had no record of my cancellation until sometime in october. I explained to the rep that october's phone call was related to the fact I was receiving magazines and a confirmation letter after cancellation. The rep was insistent there was no prior cancellation and that there would be no refund to my acct for the charges. I asked to speak with a supervisor. The rep stated she was a superviser and again she was not refunding my account. I was told I could dispute this via email. Honestly... Just refund my 50$ and everyone else's...

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3:05 pm EST
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Magazine Rewards Plus add on to order

I might have kept the subscription but never received the magazines. Therefore I cancelled. Why allow a charge to my account for a product I might never receive. Also applied for the gift card with all documentation and still have not received my promised rewards. My subscriber Id was [protected]. If I receive my free magazines and promised rewards I might consider resubscribing the subscription. Contact me to redeem yourselves

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12:27 pm EDT
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Magazine Rewards Plus canceled

This is a scam! Do NOT sign up with Magazine Rewards. I had signed up for a free month trial on the 9th of July so I had till the 9th of August to cancel. The man I spoke to gave me the cancellation number to call, which I did a week before. I was good until the 15th of August when I saw a with-draw from my account of the $25 a month which is what it normally costs after the free trial. I called another number which I had found online to complain about why it was taken out when I had canceled. I was told I had to call two different numbers to cancel my membership, of which the man never told me when I had signed up. They told me I should receive my refund within 10 business days... here it is the 12th of September and I still haven't received it. I called today (12th of Sep.) complaining to them about it. The lady I spoke to said that I haven't received it because I did not get accepted for the refund!? WHAT? Why would anyone need to be accepted for a refund when they canceled there membership and was still charged!? This place is ridiculous! Anyways, now I am told that I have to mail a statement and complaint somewhere to Virginia Beach. This is not worth the headache or stress! Make sure if you sign up you get all the information and the CORRECT information, it's better to probably not sign up at ALL!

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3:01 pm EDT
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Magazine Rewards Plus $50 walmart card

I called the number provided an got signed up for a rewards plus an magazine reward plus and for a go shop and save after all that the person I spoke to had explained all the info about how to cancel my memberships an the numbers to call and afterwards he also had explained that I would recieve my gift card in the mail up to 5-10 business days. I had already received all three reward cards an information in the mail, I just would like to know when will I recieve my gift card?

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10:05 am EDT
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Magazine Rewards Plus unauthorized credit card charges

My credit card and personal information was compromised. I received a call from my credit card company about few fraudulent activities on my card and wanted me to validate the charges.

I received a letter with account # [protected] thanking to become a member. I tried to call the phone number [protected] to cancel and waited for more than 30 minutes to talk to representative and there was no answer just music.

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Update by Vinod Paspuleti
Dec 25, 2018 9:19 pm EST

There was no attempt to reach the customer. Do not believe. the below statement is false.

Resolution statement
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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3:44 pm EDT

Magazine Rewards Plus magazine offer

Please cancel magazines I notified bank of charges I had called and canceled @ 7 days ago my bank has been notified I never received magazines or walmart gift card ect and no literature as promised and no offers received to review . I had no order number to give as I did receive confirmation letters of any kind .My bank was notified to cancel the 19.95 you debted from account I had thought about calling and reporting this to the Better Business Bureau as I have been scammed and I do not appreciate it. Thank you Ms. Edie Snider

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11:46 pm EST
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Magazine Rewards Plus magazine plus $50 walmart gift card

My name is Jessica Cochran Huskins. I called about the gift card that I have yet to receive and the guy on the phone told me I had to get the magazine scription in order to get the gift card. That the first 30 days was free and I could cancel before 3/7/18 and wouldn't be charged and would still get the gift card. Which I did! But They have now charged 19.95 to my bank. I still haven't received a magazine or gift card. I will be contacting the bank to make sure nothing else gets took out!

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Update by Jessica cochran huskins
Mar 11, 2018 12:50 am EST

I couldn’t just stop payment on it had to get a hold new card. Even cost me money to do that and the time I spent doin it and transferring bills over to the new card.

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8:09 pm EST
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Magazine Rewards Plus this is a scam-getting charged after I cancelled and never getting anything that was promised

THIS IS A SCAM I cancelled this two months ago and my bank told me you have tried to charge me 3 times in two months plus the charge that is processing now. I Never got anything that was promised in the mail. I am a singer mother and I'm unemployed I don't have any money and you made my bank account negative doing this. Everytime I call now I can't get anyone on the phone, imagine that! THIS IS A SCAM!

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