CB Fitness Centers and Gyms Lucille Roberts Complaints #22-41

Lucille Roberts review: terrible pople terrible customer service

ToniA138 of White Plains, US

Aug 02, 2011 7:27 pm UTC

Resolved

0 Votes

I am a member at Lucille Roberts, I went there once ( that was to sign up) I have a 3 year old daughter with brain cancer and am unable to attend regularly. When I called the corporate office, they told me I can not get a refund and I should have paid in full if I had such issues. I asked to speak to a superviser there and was told they do not take phone calls, I wa also told to send my daughters medical records to they make "maybe think about something" But when I asked who I would be sending this information to they told me they couldnt give me that information . Lucille Roberts is the worst gym and has the most unprofessional employees working for them

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Lucille Roberts Contacts

Lucille Roberts phone numbers

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LR Forest Hills Club

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Lucille Roberts emails

emily@lucilleroberts.com

94%
Confidence score: 94%

Lucille Roberts address

399 Executive Blvd, Elmsford, New York, 10523, United States

Lucille Roberts social media
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May 18, 2026
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