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LongHorn Steakhouse Customer Service Phone, Email, Contacts

LongHorn Steakhouse
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www.longhornsteakhouse.com
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1.1 390 Complaints
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LongHorn Steakhouse complaints 390

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M
2:39 pm EST
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A group of friends went to Longhorn Steakhouse in Easley, S.C. on Feb.25 for dinner we had a group of six, the waitress brought out one loaf of bread for six people, we asked for more bread did not receive, we got out salads and asked again for more bread still did not receive the bread finally after we got our food we asked again for bread then she finally...

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M
1:41 pm EST
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I had the pleasure of dining at Longhorn on North Monroe in Tallahassee Fl. On Saturday. February 15, 2020 with my husband. We ordered $70 worth of food to only get food poisoning. I began to feel sick half way through my meal so I gave my husband the rest of it but before we reached interstate 10 we were both so nauseous it was pathetic. The steaks were...

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W
10:26 pm EST
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Chris Miller was very unprofessional an very rude to me an my husband!!! We have never been talked to or treated so badly by anyone ever at any restaurant we have ever been to! We were only doing an sitting where the hostess told us an he came up an tried to remove us from where we were sitting!! An in doing so he was very biligerant an rude!!! We have...

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C
5:19 pm EST
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I went to one of your restaurants to eat on Saturday waited about a hour to get a table witch is normal for a Saturday night, So the manager took us to our table then we waited about 15 to 20 mins before she came to our table to take our drank order but after waiting 20 mins we just put our whole order in after 40 mins she comes back an tells us that she...

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T
3:50 pm EST
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First of all, I have always had great experiences at Longhorn so I feel bad for the complaint! But it was more than just one thing AND our waitress was extremely rude. I have not been out for awhile, and I had brought my friends out because they were celebrating their anniversary together. Unfortunately I am for some reason unable to find my receipt a...

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C
9:48 pm EST
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Our food was great.. However the server was not in a waitress mood I guess.. She was outside talking to someone instead of checking on her her customers. We had to ask another waitress for drinks bread twice. We sat there so long for the to go order it wasn't even right.. We eat there alot. But tonight was bad. We spent alot of money in there. We do...

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Z
7:43 pm EST
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On Feb 2 2020 my party of 20 to 30 people arrived around 3 pm. We had called ahead to let them know that it would be a large party and what time we would arrive. After waiting for over an hour we were pretty much told they could not accomodate us and in essence turned my group away. It was very humiliating and frustrating as it was a time of us honoring my...

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D
2:35 pm EST
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1/25/2020 This was the worst expereince I have ever had at this resturant. First off service was terrible. Told waiter we needed silverware. He stated they would have brought you that when they sat you. I was like what did he just say. He did not go and get it he went and told the hostess to do it that it was here job. Then we ordered while eating our...

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E
2:02 pm EST
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I waited over 10 minutes for server to come to our table to take our order, my friend and i have very little time for lunch couldn't wait longer. We got up and went to the bar and Diana gave us menu and our food she was a life safer... Quick and accurate service. What Happen to the person that was suppose to service us at the table? Didn't get his name? I got better service at the bar from Diana.

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D
4:31 pm EST
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My husband and I went to the Longhorn in Victor, NY he ordered the special bud light 12 0z beer for 2.50 we both had ordered steaks. We got our salads and never got our drinks or saw the waiter Oliver until we finished We told him we never got our drinks he went to get them and then our dinner arrived The bill came and we were charged $4.99 for the beer...

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11:10 am EST
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On 1.2.2020 i went to eat here and paid cash. During that time i left my Debit card on the table and didn't realize it was missing until 1.4.2020. I called the resturant and they mentioned they had my card and they put it in the safe until i picked it up on Monday. On 1.2.2020 someone used my card at the local Wal-Mart for the amount of $967.00 on a...

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R
5:00 pm EST
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After waiting over an hour for food that was cold & an incorrect, I took my to go order home to find out that the to go server took the wrong order and put Parmesan chicken instead of farmers chicken. Cold Brussels sprouts without any sauce that's usually put on the dish and a plain baked potato instead of a loaded baked potato. The manager took the...

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B
1:12 pm EST
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Wife and I had lunch today 12/26/2019 at Longhorns, usually great - today not to good. We got there at 11 they opened at 11:05. They were out of coke (regular - guess Christmas Eve hit them hard), they had no bread (2 of the things I go for, love the bread and I drink one coke a day) we usually eat there 3 times per week. I had the steak and baked potato...

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C
9:17 am EST
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We ordered our usual meals! Mine:larger salmon unseasoned no oil or butter! My husbands: lge sirloin steak! We both ordered our usual baked potatoes! We always say unsalted! Now you only serve salted baked potatoes! Why? As of when? How unfair for people like ourselves who are Medically restricted when it comes to salt in our diet!! We were forced to order...

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C
3:49 pm EST
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We were a table of 5 we had to take our salads homes because our food came first. My steak was not cook like i want it nor was my husband. It took along wait for our order yet we had ti take our salads home. This is the second time i was totally disappointed. Went to open my salad today the lettuce was not fresh. They need more help so the product will not suffer as well as the guess thank you $107 disappointed.

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M
7:47 pm EST
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After completing chemotherapy treatment 11/18/19 finally got my tastebuds back, wanted a Steak, so after shopping me and my girlfriend went to Longhorn, long wait dine in, so we went to the side to go order, 30 min. I ordered Sirloin and Baby Back Ribs combo $24.01 + $5.00 tip. Sirloin steak should have been medium well & the ribs was crispy under the...

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T
8:10 pm EST
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Good evening, I am currently submitting this complaint as I await in the restaurant 1hr after arrival at 7pm and not being seated . We are a party of 15 customers here to celebrate a birthday . Prior to arrival a few days forward the birthday girl called to reserved a room and was told there was no reservations . After noticing and open area in the back...

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G
7:59 pm EST
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Hi my name is Derrick Hall I'm an employee that works at Longhorn Steakhouse in Brier Creek Raleigh North Carolina I was hired as a line cook and was trained by an employee not one of the managers as I was told the manager would train me but he didn't I was doing the salads or training for only 3 days Jose that was training me for the three days spoke...

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S
10:16 pm EST
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My friend and I had dinner in the Chantilly, Va Longhorn on Friday 11/15/19 around 730pm. We ordered our appetizer, meals and drinks and were enjoying ourselves for a bit. We happened to lok around and noticed a man sitting at a table near us with no shoes on. We mentioned it to our server who said he told the manager. NOTHING was said or done by the...

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L
1:12 pm EST
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We stopped at the clearwater fl location with our service animal. We travel extensively and have always put our dog in a carrier on the seat (first because he alerts on sugar levels and secondly floors in restaurants are not always cleans). We have never been reprimanded until today. Manager craig told us he could not bark (which he did three times) and he...

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Overview of LongHorn Steakhouse complaint handling

LongHorn Steakhouse reviews first appeared on Complaints Board on Nov 16, 2009. The latest review To go phone orders at Eastgate Ohio was posted on Mar 17, 2024. The latest complaint dining experience/ food was resolved on Dec 31, 2017. LongHorn Steakhouse has an average consumer rating of 1 stars from 390 reviews. LongHorn Steakhouse has resolved 6 complaints.
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  1. LongHorn Steakhouse contacts

  2. LongHorn Steakhouse phone numbers
    +1 (407) 245-4000
    +1 (407) 245-4000
    Click up if you have successfully reached LongHorn Steakhouse by calling +1 (407) 245-4000 phone number 0 0 users reported that they have successfully reached LongHorn Steakhouse by calling +1 (407) 245-4000 phone number Click down if you have UNsuccessfully reached LongHorn Steakhouse by calling +1 (407) 245-4000 phone number 0 0 users reported that they have UNsuccessfully reached LongHorn Steakhouse by calling +1 (407) 245-4000 phone number
  3. LongHorn Steakhouse emails
  4. LongHorn Steakhouse address
    1000 Darden Center Drive, Orlando, North Carolina, 32837, United States
  5. LongHorn Steakhouse social media
LongHorn Steakhouse Category
LongHorn Steakhouse is related to the Casual Dining category.

Most discussed LongHorn Steakhouse complaints

poor food & service
2
(opinions to this review)

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