LoanCare LLCloan transfer from ditech to loancare llc

C May 29, 2019

My mortgage loan from Ditech was recently transferred to LoanCare LLC. I received all the transfer information from Ditech and the "Welcome" letter from LoanCare LLC. Trying to create a new account on LoanCare LLC's website to no avail. Have read that LoanCare LLC has an "F" rating; no surprise!

Today I decided to call LoanCare LLC for help in establishing an on-line account to make payments, here are the results:
1st call on hold for 25 minutes, got disconnected
2nd call on hold for 23 minutes, got disconnected
3rd call, and still holding for 49 minutes...

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