LiveCareer review: without authorized took money as they want
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Hi Guys
this company is playing withj innocent guys
I red review about this company, its totally scam, cheatting (NO WORDS have ...)
i Open only once this website and creat my resume after that I wanted to dowload my resume so they demand my credit card for payment of $2.35 etc
i downloaded my resume only once (in Feb 2014 ) todays date is 23rd March 2015
can u believe guys, this company was taking money from my credit card every month $ 38 .. $40... $39...whatever the want
until yesterday they got more than $1200...just imagine guys.what a stupid
after calling on LIVE CHAT option, girl was saying thats you authorized to take money..now we cant to anything else
be carefull guys never ever go with this company
big FRAUD
SCAM
stealing
I’m very sorry if you did not get the best customer service experience. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the last 4 digits of the card and the card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
The complaint has been investigated and resolved to the customer's satisfaction.
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