Live Auctioneers
Reviews and Complaints

Regarding lot 0175 the hammer I bid was $25.00 not $50.00 Please investigate and get back to me. I already addressed it with David Killen auction and they told me to talk to you. I have already paid the invoice. Let me know what is the procedure.

Athena Lazarides

Liveauctioneers & Jasper52 (same company and same employees) HR department always neglects its employees. Yesterday, I came to know one of the organizational bad behavior and ethic with their employees. If an ex-employee put negative reviews about them on the internet they threat their existing employees to try to remove the bad reviews from old employee otherwise, they'll kick them out too. Yesterday, the same thing happened to me. I made a bad review last week and their existing employee contacted me and requested to please remove the negative review otherwise the client will end their contract. I removed their review but somehow, I have to mention it again because of behavior with me today as they didn't communicate with me. I am going to mention the manager name here. "Jessica Mizrachi"

I am hopeless about how they can manage their customers if they don't care about the employees. Having to work or make relation with these toxic and negative people daily - is draining, unpleasant, stressful, abuse and far from good.

Titles and desks don't make great managers or loyal employees.

I never recommend this company for having any business relationship where no respect is given to employees.

I have all the proofs and if someone wants to see let me know.

The North American Auction Company, Bozeman, Montana

This Auction Company in one of the Most Dishonest that I have ever seen. I got scammed with a North West Company Token, listed as an Original, but turned out to be a Copy worth about $10.00. They would not agree to a refund, even though they Listed it as authentic. Stay away from their Auctions!

Have bought antique/ collectible jewelry items for great prices and they have all been appraised as genuine. These were inexpensive and not in style at the time, and I would bet that they paid $5 per charm and we're thrilled to get $150 for them and so I did very well. These same type of charms, which are now back in style, are now listed at starting prices of 1500- way overpriced. I guess I'm saying that if you know about the category, while they don't, you can get some great items. I buy British deco era porcelain pieces but only from the US, as th auction houses often don't have a clue what the pieces are. Some are way overpriced, otters underpriced. Also agree about cindition - gave bought a bunch if pieces which were in much worse shape than they had described. Was told that since I had not, specifically, requested condition reports, they were under no obligation to refund thevitem ir reduce the price. When I did, or had, requested these reports, they still did nothing - told me that my idea of a scratch and their idea of a scratch must be different ! And last, there is a system with notes that they use to comment on buyers. Someone must have said I'm ok, because I am getting approved more easily than was the case for the past 6 months. I have bought about 150 pieces from live auctions and invaluable with no issue. One British auction house- barrington cooper - stay away as they made it impossible for ne to pay for their item. They wouldn't give me the information I needed for wiring, wouldn't take my paypal payment, called at weird times when I had given them a time to reach me. They cancelled the sale and opened man unpaid item strike on me. When I questioned them about it, they said they did it because it was the only way they could get back the fees live auction charged them, but would remove it once they got their fees back. They resold the item almost a year ago, but won't remove the strike. Every auction house which tells me I'm "pending" because of this strike, gets a response from me stating that I will no longer bid with them given how many pieces I've purchased, which they totally discount because of the one strike.I spoke with one auctioneer about the situation, at length, who confirmed the 'note ' system and about how much the auction houses are resisting creating a fair feedback system. I told him that I was really frustrated because of how much time it was taking to deal with the pending issue. He must have indicated I'm okay, because it's happening less often. I now advise auctioneers that if they want to choose to reject my money because of this one ridiculous strike, I'd find another site to spend my money with - and that if they want to try to build their internet bidding, they need to fix this or they'll be out of business in a year or so. Others who feel like me (as so many seem to based in this site) should be vocal about it like i have been. Contact live auctions, invaluable and let them know that if they want to stay in business, they need to make changes because they're loosing their buyers. Refer them to ebay, which has dealt with this issue. ebay now has a very robust feedback system, demands naccuracy of descriptions and a return policy for every item.

I have patronized many different auctioneers on the site. $45k in purchases, and I'm still happy.
A wood grain serving tray appeared differently. $300 mistake.
An art restorer was refused viewing Egyptian pieces which turned out to be fakes. $2k mistake.
A gallery list a sold item at $3000, then it showed up on ebay for $1500. $1500 discount.
I bought a collection of mis-identified haviland. $1000 profit.

The list goes on and on... I feel it has balanced itself.

I have had worse problems with ebay carnival glass being misrepresented.

Hi everybody, I am a rug collector and many times autioneers even famous ones list junk itema as persian rug and try to inform them by calling them or Emaling them, but no often changed were made in the listing and description, be awar they don't accept the return or cancel the purchase, so you will be responsible for their fault as I was even I tryed to contact Liveauctioneers management team but no answer from their side also. Chandler, hutter New York, Charleston and many others insist to the this fraudulent activity, there should be some way to legally go after them

U.S. Asset Forfeiture & Seizures, Inc. 26910 92nd Ave. NW ste.#209, Stanwood, WA

This outfit - Aspen Bryan or Bryan Aspen is a fraud.
Runs auctions under multiple names and essentially bids his items
Up. When he made a mistake and allowed a coin to sell below market value he refused to honor the hammer price. This is illegal and he will be fined heavily for it.

Avoid SMRJ Auctions, I won a ring and when it arrived it was different than the picture, way cheaper looking. Was supposed to have an appraisal certificate, never got that. This auction is a scam...

If you use Bing to get to Dean Richardson Artist, the painting on the top row, first one on left, is one that is hanging on my wall next to me, now. This is in an assertion by Live Auctioneers. I bought this painting, called "The Man" from Dean back in 97 or 98 and I have many letters I saved from our conversations and the sales.

I can't imagine where they got this picture, although I wonder if I put it up at Eldred's in around 2007 and it didn't sell. Eldred's has a habit of showing paintings as sold for the reserve I placed on them and which the sale did not meet. I found some paintings on artnet or one of the other computer research companies which Eldred said they sold but they didn't. I still have them. They were nasty people to me and tried to steal 5 of my paintings that I brought in and they didn't put up. I had to look everywhere in the their building and found some on the floor leaning against a clerk's desk in the front bull pen where clients are greeted. They never did return one painting and were rude and unapologetic.

Anne Cotton

Wish I would have done my research beforehand. Rip off. Items are not what they show in picture. Frauds.

I bought $20, 000 worth of items from SMRJ AUCTIONS and to my surprise the package arrived in a very timely manner after 3 days of making payment. All items were as described and advertised. I would like to commend an excellent customer service who patiently answered all my queries. So far this is the best auction house I ever dealt with. Very good value of money and excellent service, this company is highly recommended specially now a days that it is very hard to establish trust in dealing with online purchases. I will be making more future purchases with SMRJ since they are proven and tested.

I too am having trouble with this auction house. The amount involved is fairly small but I will not let them steal any money from me. I hope they will refund my money for a 'lost' item very soon but so far they have not acted in a reasonable or professional manner. I will very soon instigate legal proceedings and will not rest until they have reimbursed me for the sum I paid for the item loss of profit for all my out of pocket expenses.

BEWARE OF WESTERN ASSET RESERVE! I've had good luck with LiveAuctioneers, so I'm not ready to throw them as a venue out the window yet (but if they continue being as useless as they have been on this, it's not long in coming).

I'm in this same boat now. I "won" an item I DID NOT BID ON from Western Asset Reserve ("WAR") through LiveAuctioneers. Luckily only $15, which doubles after their buyer's premium, shipping charge, mandatory insurance, and handling fee. The money is not the point, though. Yeah, times are hard, but I earn more than the total price in an hour. For me, it's the principle. And these people are horrid to deal with!

I've been inconstant contact with LiveAuctioneers (no help so far) and Western Asset Reserve (far less than no help). In signing up for their auction, I obligated myself to their terms and conditions (which I was told is a "privilege" by the way **roll eyes**). That's great, I sign up for many auctions and don't bid on anything. No issue, because the terms and conditions are terms and conditions of SALE. This is fine and dandy, but I DID NOT place a bid, thus there was no SALE! let me warn you, if you ever get the "privilege" of signing up for a WAR auction, pass on it. Trust me, it is NOT worth it.

Here's a quote for you from a telephone conversation with a woman at WAR regarding this issue... Me: "I did not bid on this item. I did NOT place a bid." Woman: "Ok." Me: " But you are telling me that I have to pay for something I did NOT bid on or buy?" Woman: "Yes." Me: "And if I don't pay for something i did not purchase, I will get sent to collections and ruin my perfect credit history?" Woman: "Yes." Me: "Is that even legal?" Woman: "Yes."

I even offered to pay then the $15 actual bid - that they could keep it (FAR more generous than I should have been, but if you saw the hideous junk I "won, " you'd understand). I didn't want merchandise credit because I would never shop with them again. No, that was completely unacceptable. I had to pay the full invoice, including shipping, for an item that would not be sent to me.

The lady told me that they hear this complaint all the time (sadly, I believe this - there are a bunch of idiots in the world whose word means nothing to them). This, however, is NOT an excuse for a company to LOSE all common sense. This is reportedly why their policy is so strict (and leaves no room for common sense). They want to lose me and the person who recommended me to them as customers over $15. At least, as consolation, with business sense like that, they won't be in business long. Unless they keep stealing from and scamming people.

She said the most common "excuse" was "my dog's paw slipped and hit the bid button." Look, I don't care about your dog, your friend, your kid, you, or anyone you know. I keep my account secure. I have quite a history built up buying MUCH more expensive items. I've accidentally placed a bid on the wrong item before, and paid for it because it was my fault (an ugly watch I gave to my boyfriend, even he hates it... and I spent $200 on it!). It's funny, I've never had another issue in the past over any other issue or with any other auction house. (Ever heard the saying "it's probably not the rest of the world..."?)

They tell me someone had to have pressed "BID." Someone teleported into my locked office when I was in a meeting, went to my locked computer, turned my screens back on, and placed a bid. She says one of my coworkers must have thought it would be "funny." If I knew who it was, I would give them a raise, because teleportation and omniscience of my passwords are a seriously niche skill set I could definitely appreciate!

Ever heard the saying that the simplest solution is probably correct? Hmmm... food for thought. No, wait, it makes more sense that someone got through a locked door, onto a locked computer, turned my multiple screens back on, and bid on a particularly heinous item to be "funny." Or I bid on $15 junk (magically, because I was 100 yards away from my computer, mind you), when my long history indicates I always buy far nicer and more expensive items, only very unique, rare, or one-of-a-kind yellow gold cat jewelry, occasional 19th century yellow gold jewelry, 17th-19th century cat paintings, or vintage cat bronzes (and a questionable Tag Heuer watch, previously mentioned).

That's why I bought a "scrimshaw" mass produced piece of junk which they list another of every day they have an auction (total China junk). Both scenarios make tons of sense. I clearly need to go to collections. I have never had an issue, and I've bought from Skinner, Sotheby's, and a ton of other reputable antique auctions, just to name a few. I'm just looking to scr*w WAR out of $15... that's actually kind of funny. I once volunteered with mentally ###ed children, and it kind of reminds me of the things they would say that just made NO sense. But they were kind and sweet, so it was cute and funny. WAR, on the other hand... not so much.

I've had more intelligent conversations with my cat. Wait, maybe my cat came to work with me and stepped on the keyboard while I was in a meeting? That's probably it. Shoot, how did I not think of that before! Or maybe my cat can fly, and he magically flew out of my house and followed me to work, then dissipated through the window of my highrise office and did it the second I went to my meeting. And vanished without a trace left beyond my "winning bid" afterwards. All of these are very plausible scenarios.

So, here's the moral of the story: I can just waltz around, charge someone for something they did not bid on or buy, acknowledge that fact, but legally be allowed to charge them and send them into collection for said item. Where do I sign up? I work 60 hour weeks and make an honest living for nothing! If I would have known it was this easy to steal money from people, I would have thrown my morals and conscience to the wind before I was out of diapers!

I purchased an item at auction. It's almost two weeks later and I've paid for it, and the company has gone radio silent.

I purchased 3 prints from Morgan Auctions in July. I paid them in August 11. I never received these prints. I called immediately and have sent numerous emails. I was promised replacements or refund but to date I have not received anything. I purchased a Dali soft watches for $105.00 , a Matisse nude $150.00

, and a Hockney Pool for$150.

I was dropped for no reason from this site!It Didnt Even Let Me Pay My Bill With My Discover Card which has been good since 1994!

Was charged $1310.22 on 06/02/2023

For items paid with zelle on 05/30/2023

No refund sent.and has put my checking account in the negative.

On the March 5 auction I bid on a 1 oz. Gold Britannia lot 115985b. The auction summary indicated that I won the bid for $1700. There was an identical 1 oz Brit. Lot 116125b which also sold for $1700. I would like the product at the $1700. I would like to resolve the issue.

Freedom Auction in Sarasota is involve in criminal activity.This guy is steeling from sellers.He stoled from me. Each time I write review, he removed. I am trying to warn people about his criminal activities. Is there any way to prevent him fro removing my review? Thank you. Andrew Cwik.