PanashIndia
Reviews and Complaints

Extremely Disappointed – Low Quality and Terrible Customer Service.
I am beyond frustrated with my recent experience. I ordered what I thought would be a beautiful necklace, but what i received was far from my expectations. Not only did the necklace arrive damaged, but the quality was shockingly subpar.

This wasn’t just a minor inconvenience; it felt like a complete scam. I expected so much more from a company claiming to sell quality jewelry. It’s hard to describe how disheartening it is to open a package, filled with excitement, only to find a damaged item that looks like it should be in a bargain bin.

I’m incredibly disappointed with my entire experience. I had hoped to find a reliable online jewelry store, but instead, I was met with shoddy merchandise and appalling customer service. I will be sharing this experience with others and will not be purchasing from these scamers again. Save your money and look elsewhere.

I recently made a purchase on Panash (panashindia.com) for a dress to wear to an Indian family friend event in the USA. I placed my order on December 6th, with an expected shipment date of December 16th-17th, giving me plenty of time to receive my dress before the event on December 23rd.

However, on December 17th, I received an email from customer service stating that my order was still being processed and would ship in the next 2-3 days. I immediately reached out to customer service and requested that if they were unable to deliver my order on time, to please cancel it and refund my payment. Unfortunately, I did not receive a response.

Feeling anxious about not receiving my dress in time for the event, I decided to purchase another dress as a backup plan. To my surprise, on December 21st, I received an email from Panash stating that my package had been shipped. However, by this point, it was too late for me to cancel my backup dress.

Finally, on December 27th, I received my package from Panash. However, by this point, the event had already passed, and I had no desire to check the dress. I cannot speak to the quality of the dress, as I have not worn it or inspected it.

Overall, I was disappointed with my experience with Panash. The lack of communication and delay in shipping caused me unnecessary stress and inconvenience. I hope that in the future, Panash will improve their customer service and shipping processes to ensure a more positive experience for their customers.

I placed an order on Panash (panashindia.com) more than 2 months ago and I still haven't received my product. They keep saying that it will be shipped in 3 to 4 days, but that's not the case. I am very disappointed with their poor response and lack of customer service. The only messages I receive are automated ones, which is very frustrating. They haven't given me any explanation for the delay and I am still waiting for my product.

I would like to warn others to beware of this website and not to order from them. Their customer service is very poor and I am still waiting to hear from them. It's very frustrating to deal with such a company.

To make matters worse, when I finally received my product, it was damaged. I asked for a replacement, but I haven't received any confirmation on that product as well. Their customer service is insanely horrible and I don't understand how such people in India are still in business. They are cheating international customers and I am sure many others are facing this situation.

Please beware of this website and don't order from them. They should be banned and go out of business.

I recently made my first purchase from Panash and I have to say, I was pretty let down by the clothing I received. While the shipping was speedy and I got my order in just 10 days, the actual product was not what I had hoped for. I ordered a net sharara suit, but the net material was stiff and felt cheap - definitely not flowy like I had imagined. The stone embellishments were also disappointing, as they were made of plastic to keep the weight down during shipping. To make matters worse, the middle portion of embroidery was completely missing, leaving me with a less-than-perfect outfit.

The sharara itself was also a letdown. It was stiff and didn't take any shape, leaving it somewhere between a sharara and a pant. It was definitely not what I had expected, and I was left feeling pretty disappointed.

I had a long list of items I wanted to purchase from Panash, but after this experience, I'm not sure if I'll be buying from them again. While the shipping was fast, the quality of the product just wasn't up to par.

I recently made a purchase from Panash (panashindia.com) and I have mixed feelings about my experience. I ordered a custom outfit with my measurements and was pleased that it arrived on time. I had a few questions about shipping and measurements, and I was happy to receive timely responses to my emails.

However, when I received the outfit, I was disappointed to find some dark stains on the front middle (waist area). I immediately took pictures and sent an email to the customer service team, hoping for a quick resolution. Unfortunately, I did not receive a response for 24 hours, which left me feeling frustrated and ignored.

I decided to send another email, hoping to get a response this time. Unfortunately, I still did not receive a response, which left me feeling even more frustrated. I now have no choice but to dispute the charge with my credit card company, as I do not plan to pay for an outfit that arrived dirty and will now cost me an additional $40 to dry clean.

Overall, I am disappointed with the poor customer service I received from Panash. It is clear that they do not care about their customers or the quality of their products. If you are considering making a purchase from this website, be aware that you may not receive the level of service and quality that you deserve.

I recently made a purchase from Panash, an online store that sells Indian clothing. I was excited to receive my order, which was an anarkali suit that I got for a discounted price of $115. However, when the suit arrived, I was disappointed to find that a lot of the work was missing from the suit. Additionally, the duppata that came with the suit was not from the same set and was of very cheap quality. It seemed like it belonged to another item that was priced much lower.

When I reached out to the customer service team, they tried to bluff their way out of the situation. But I had proof of what I had ordered and what I had received, so they eventually agreed to send me a similar color duppata. However, when it arrived, it was a very light color and did not match the suit at all. Now, I am stuck with a defective piece and a mismatched duppata.

To make matters worse, I had also ordered a flare red anarkali, but when it arrived, it was a flat anarkali. The customer service team tried to bluff their way out of this situation as well, claiming that it was supposed to be like that. But again, I had proof that showed otherwise.

Overall, I was very disappointed with my experience with Panash. The quality of the clothing was poor and not as advertised on the website. Additionally, they seem to sell defective pieces, so buyers should be careful when making a purchase.

I recently made a purchase from Panash, an online clothing store, and unfortunately, my experience was not a positive one. I ordered a blue cotton dress for around 1500/- and it took 10 days to arrive, with me having to pay for the courier charges.

Upon receiving the dress, I was disappointed to find that it was poorly stitched and did not match the measurements and size given in the size chart on the website. To make matters worse, it appeared that the dress had been pre-altered by someone else before being sent to me. It was either an old or pre-ordered dress that had been altered by someone else before being shipped to me.

I reached out to the helpline to complain and received a response via email. Their return policy required me to send the dress back to them, at my own expense, and the amount would be credited to my account for future purchases. However, given my experience with this purchase, I am hesitant to trust that I will receive a good quality item in the future. It feels like a complete waste of money and I would not recommend this store to anyone.

Overall, my experience with Panash was disappointing and frustrating. The poor quality of the dress and the fact that it had been pre-altered by someone else before being sent to me left me feeling like I had wasted my money. The return policy requiring me to pay for shipping also added insult to injury. I would advise others to be cautious when considering purchasing from this store.

I recently purchased a lengha from Panash and unfortunately, I was not satisfied with my purchase. I had requested for the skirt to be an A-line, but instead, it arrived with a full skirt that was about 6 inches larger at the waist and 4 inches too long. It was a disappointment as it did not fit me well and looked better on my 50-year-old aunt. I had to find a tailor to fix the skirt, which was an additional expense and inconvenience.

To make matters worse, the blouse was falling apart even though it had never been worn before. The adorning material was glued on and was flaking off as I speak. I had to go to the fabric store to try and match the material and repair it myself. The stitching was also coming apart, which was a huge letdown.

Furthermore, the entire outfit had a terrible smell that resembled fish. I have tried airing it out for over a week, but the smell still lingers. It has even affected the entire downstairs of my house, making it unbearable to be in. I am unsure of how to get rid of the smell, and it is a concern as I am supposed to wear this outfit to a wedding.

Overall, my experience with Panash was not a pleasant one. The quality of the product was poor, and the smell was unbearable. It was a waste of money and time, and I would not recommend purchasing from this website.

I ordered a bridesmaid outfit from Panash on March 5th for a wedding I was attending. I was excited to receive it and eagerly awaited its arrival. However, when I received an email confirmation on March 25th that the outfit had reached my house, I was surprised to find that there was no package on my doorstep. I immediately called Fedex to inquire about the delivery, but they were unable to provide GPS confirmation of delivery. They suggested that I ask Panash to file a claim with them for the missing package.

I was in a hurry to get the outfit as I had a deadline for the wedding, so I called Panash every day for nearly a month, hoping to get some answers. However, despite my repeated calls, they never filed the claim with Fedex. I was extremely frustrated and disappointed with their lack of action and felt like I had no other choice but to ask my bank to refund me the money.

I was disgusted that I had to order the outfit again through Panash, but I needed it as a bridesmaid outfit and had no other choice. I was extremely upset with the whole experience and will never shop at this ghetto, sketchy clothing website again. I would not recommend this website to any of my friends as well.

Overall, my experience with Panash was extremely disappointing and frustrating. I hope that they improve their customer service and delivery processes in the future, so that other customers do not have to go through the same ordeal that I did.

Panaash India is a great place to find a wide variety of Indian traditional wear. Although the prices may be a bit high, the quality of the products is very good. Overall, I would rate their collection a solid 4 out of 5.

One thing I appreciate about Panaash is that they are always available to respond to any questions or concerns via email or phone. However, their customer service could use some improvement. While they did eventually refund me the full amount for a genuine complaint, it took many follow-ups and some time to get it resolved. For this reason, I would rate their customer service a 3.5 out of 5.

When it comes to international service, Panaash is reliable, but shipping can take a long time. This is clearly mentioned in the product details, but sometimes you still need to follow up to ensure the product is shipped. For this reason, I would rate their shipping a 3 out of 5.

While Panaash is a great option for traditional Indian wear, they still have some room for improvement. They could work on competing with other international sellers by offering faster shipping and delivery, as well as providing more detailed product descriptions (such as information on inner lining).

Overall, I would recommend Panaash to my friends, but with the points mentioned above in mind.

Placed order 3 months back. Received the falty product. Panash support team ask me to return at my own and assure me that they will refund later in my account. I stuggle by going to the courrier office and return their package. but still i didn't get my refund. There is nothing in my hand now, nor that faulty product, neither my money 5k.

I followed up many times but now none is picking my phone and not responding on the mails.

I ordered dress from panash (order number - PN2247523)on Feb 15th and they committed it will be delivered by 22nd of Feb as it was supposed to be brought to Canada on 23rd by my friend. The dress got delivered in 23rd afternoon and my friend couldn’t carry it to canada. I called them multiple times but there was no response. The dress didn’t got delivered on time and then later in spite of multiple requests, they asked me to pay 1500 to get it shipped to Canada. This is crazy as it was not my mistake.

Duppatta was missing in parcel . parcel was damaged.

when i placed the order it did not mentioned that i have to pay custom fee. later on i have to pay 50 dollars which is half the price of item.

when i talked to customer service they shared stupid link of FAQ . They think customer will read all information in whole site and o through each link to find the information. These hidden charges are not explained at checkout time.

now today i receive parcel . the quality of stuff is 0. duppatta is part of order its missing . no refunds now . not sure if they willl send out item and again i have to pay charges for custom

My daughter ordered a lehenga choli set. We live in USA. this was for my niece's wedding. My daughter sent measurements according to what they asked. They didn't ask for her shoulder measurements and the choli they sent was very tight. These idiots don't know that shoulder measurements are important? I requested from them to exchange, alter or return the item, they declined and are unwilling to work with us. This company is a rip off! Ripped my daughter off $143. Seems like this is their regular business practice. Where is customer service in this situation.

I have bought from other Indian retailers and they are always willing to help and take care of their customers.

I will never shop from this place. Horrible company!

I ordered a kurta set on the first week of July 2021 and it was supposed to be shipped within 15 days of receiving the order but it's now first week of September and they have not yet shipped. Their customers call number is not working and I have been checking with them on mails and there also they have given so many dates but they have missed all of them. Recently they have stopped replying as well. I don't have much hope to get my money back neither the item

Unable to track my order nor unable to cancel my order, I need my money back and update me.

Abhilash L
[protected]

I ordered 2 sets of kids sherwani on 4/21/2021. Only after ordering I realised that estimated time of delivery will be 20 days. I contacted the support service and I received a message on may 1st that some one will contact me within 24-48 hours but today is the 5th day and no one contacted me. I am leaving for usa on may 7th and if I do not get it by may 7th then it is no good for me. Then please cancel the order and refund my amount of rs.5360.80 immidiately.
Expecting a quick reply from you now.
Thank you.
Meher chand jain
[protected]

Bought a kurta (sku 189mw08). However size not good. Contacted panash india and was asked to send the kurta back. Product is in jaipur since 4 weeks but fedex not able to clear the goods from customs as panash india is not sending kyc form. The tracking number is [protected]. No answer to my mail and nobody to answer phone. Even fedex could not get to anybody from panash india. Very disappointed

I placed an order for a covid wedding and underwent tremendous stress and money loss, as order wasn't delivered as promised and they have not responded to refund request. Before placing order I inquired regarding delivery timeline for my location in the USA via WhatsApp. They were very responsive and prompt. I was assured it would be 13 days to deliver once order was placed, hence I went ahead and ordered. Few days after the order I messaged them on WhatsApp with order information, making them aware of the time sensitivity and it's importance given occasion. After anxiously waiting and not receiving shipping confirmation or order update past 10 days of the order, I inquired and was told that my order was delayed and they were working on it. However, the days kept passing but no update or shipment notification came. I messaged them numerous times but they became unresponsive. I made every possible attempt via WhatsApp, email, phone but could not get a hold of them or get response. After taking my money, they decided to become unavailable and unresponsive. I ended up with no dresses for the bridesmaids for the wedding, was too late to order from anyone else, stores in the USA don't carry more than one piece of same items, and I lost my money. I cannot begin to express the stress and hardship they put me through both emotionally and financially. Please help.

Worst online store ever! I have been calling all the numbers presented here for literally 100s of times, and dozens of emails. No response. Customer is treated like trash. If your order is time sensitive, do not even bother to look at this site. They are huge disappointment. I normally do not write negative reviews, but their response pushed me to. They do not know what is the meaning of "customer is valuable to us". After 26days of continuous calls everyday and not one call picked up, i'm receiving a simple whatsapp message saying "we regret we cannot fulfil your order due to time constraints". Hey why don't you tell me that? Why keep us waiting? Talk to the customer that will help, not ignoring them. Since I was typing and it took 3 mins to respond, they sent me "we are waiting for your response to proceed" are you kidding me?
The review must be negative and beware of these horrible people.