Menu
Zabiva Customer Service Phone, Email, Contacts
Zabiva
reviews & complaints

Zabiva
reviews & complaints

1 5 3 4 Zabiva
Zabiva Customer Support Good
2 Resolved
1 Unresolved
67% of 3 complaints were resolved
Resolving 67% of complaints, above-average support offers effective resolution, skilled staff, professional service, and satisfactory solutions. However, efficiency and effectiveness can be improved.
67% of 3 complaints were resolved
File a complaint
Verified
The authenticity of the customer service contact information for Zabiva has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Zabiva. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews

Zabiva complaints 3

Sort by:

Newest Zabiva reviews & complaints

ComplaintsBoard
P
8:01 pm EST

Zabiva never received my product

Zabiva is a fraud company I placed a order with the on December 27, 2019 and it is now January 19th 2020 and no product nor refund all I've been getting is a complete run around when I call their phone number. I warn anyone before ordering with this company please do your research you have been warned they will take your money and you will get nothing but a run around I wish this company nothing but bad luck because they deserve it !

Read full review of Zabiva
Hide full review
ComplaintsBoard
R
1:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Zabiva has left an official reply on this complaint.

Zabiva Estee lauder eyeliner refill

On 9/17/16, I placed an order on-line with Zabiva.com for one Estee Lauder Eyeliner refill in the color of charcoal. The amount was $74.26. When I received my credit card statement, I noticed that I was charged for three eyeliners, all at a price of $74.26 each. Now I cannot reach them by the telephone number that is listed on the credit card statement [protected]). I would like restitution for the two eyeliners that they billed me for, but I can't reach them.

Read full review of Zabiva
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
1:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Zabiva has left an official reply on this complaint.

Zabiva I will not order from them again!

Ordered several items from this website Zabiva and when I received my order I found out that one item was missing.
Contacted Zabiva customer care and their rep was extremely rude. They claimed that I received everything I paid for and that there was no way I was telling the truth. Very poor customer service. They did not give me a chance to explain and refused to help. Never received the missing item. I will not order from them again!

Read full review of Zabiva and 2 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
S
S
sweet spirit
, US
Aug 19, 2023 10:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Order no 508941

My order is still pending no response or order confirmation

My order includes 2 Revlon Ultra Hd Lip Mousse Hyper Matte, Longwearing Creamy Liquid Lipstick In Plum /Berry, Spice (825), 0.2 Oz

P
P
prquince@yahoo.com
, US
Jan 19, 2020 7:58 pm EST

Zabiva is a fraud company I placed a order with the on December 27, 2019 and it is now January 19th 2020 and no product nor refund all I've been getting is a complete run around when I call their phone number. I warn anyone before ordering with this company please do your research you have been warned they will take your money and you will get nothing but a run around I wish this company nothing but bad luck because they deserve it !

Is Zabiva legit?
Zabiva earns 37% level of Trustworthiness

SAFETY ALERT: Our evaluation of Zabiva found a legitimacy rating indicating a low level of trustworthiness at 37%.

Zabiva protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Zabiva. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:
  • We found clear and detailed contact information for Zabiva. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Zabiva.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Our scan shows Zabiva website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • Zabiva.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Our Conclusive Verdict: The company has a low level of trustworthiness. We advise being cautious when dealing with this company and to read reviews carefully, being mindful of any negative comments or concerns before engaging with the company.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Zabiva contacts

Phone number

+1 281 738 1101

Website

We are here to help

  • 19 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free