CB Cars and Trucks Lexus Complaints #42-61

Lexus review: Leasing

Angry J of New York, US

Feb 26, 2022 2:02 am UTC

Verified customer

My wife leased the Lexus RX 450 3 years ago. Her lesse is about to be up and thank goodness. We always rotated the tires and adjusted the tire pressure. Plus, she drives very carefully. One day, I get a call from her that the vehicle was shaking. She pulled over and sent me a pic of the front tire (completely blown) and rim damage. She never hit a pot hole. Mire important, our 10 month old daughter was in the car. I find out at only 27,000 miles the two frknt tires are bald. Lexus did nothing for us. Plus, there were 2 recalls we never found out about. We have to get the tires replaced and we have to replace a rim. Called corporate and he said he couldn't do anything. Never get a leased vehicle from these shady business people. The vehicles are not safe and they could care less about customer safety. Furthermore, I work as an overnight nurse and spent half the day with no sleep dealing with this knowing I had to work again that night.

Desired outcome: Nothing. They did nothing for us! We had to fix the tires. You're welcome Lexus, you have two brand new tires for the next sucker who leases the car.

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Lexus Contacts

Lexus phone numbers

1800 023 009

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57%
Confidence score

Australia

8800 200 3883

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100%
Confidence score

Russia

+81 800 500 5577

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100%
Confidence score

Japan

+44 345 129 5484

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100%
Confidence score

United Kingdom

+64 800 453 987

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100%
Confidence score

New Zealand

+49 800 520 2120

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100%
Confidence score

Germany

+39 800 053 987

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100%
Confidence score

Italy

+31 800 0315

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100%
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Netherlands

+86 800 810 2772

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100%
Confidence score

China

+27 800 220 000

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100%
Confidence score

South Africa

+886 800036036

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Taiwan

+971 80 053 987

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100%
Confidence score

UAE

+1 (800) 228-8559

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Vehicle Protection Products

+1 (800) 448-1505

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Extended Service, Credit Insurance Program, Guaranteed Auto Protection

+1 (844) 271-2617

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Lexus Pursuits Visa Signature Card

+1 (844) 271-2613

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Lexus Pursuits Visa Card

+1 (844) 271-2709

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Lexus Credit Card

+1 (844) 271-2622

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24-Hour Application Center

+1 (800) 874-7050

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Lexus Financial Services

+1 (800) 255-3987

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Lexus address

P.O. Box 259001, Mail Drop E1-5A, Plano, Texas, 75025, United States

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Oct 28, 2026
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