CB Home Improvement and Services Leroy Merlin Incomplete delivery/witholding refund

Leroy Merlin review: Incomplete delivery/witholding refund

R. Dokter of NL

Aug 05, 2025 7:29 am EDT

Verified customer

Featured review

Been fighting Leroy Merlin since 21/04/2025 after they delivered only half the solar kit I ordered, order number 233215. Ticket number 1051728, 1142322. Requested a return/refund a month ago... Still waiting. After sales service is nothing more than a complaints black hole. Supervisors involved: Vanessa Fonseca and Sara Lagarto. Nothing has been done. Seeking legal help now.
Leroy Merlin is a scam.

Claimed loss: €7000 direct cost. Stress and delays and related costs, unknown.

Desired outcome: Full refund

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Leroy Merlin Contacts

Leroy Merlin phone numbers

+33 328 808 080

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64%
Confidence score

France

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Portugal

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100%
Confidence score

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Ukraine

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South Africa

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Brazil

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Leroy Merlin emails

contact@leroymerlin.fr

100%
Confidence score: 100%

Support

Leroy Merlin address

rue Chanzy, Lezennes, 59712, France

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