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returns
Hello,
I have a problem with this company's return policy. They publicize Hassle Free 60 returns and never mention in the same disclaimer that some items are excluded.
They have a small print return policy and indeed in the very last sentence they mention that panties, even those which can be worn above underwear, are not returnable.
It was very easy not to notice this disclaimer, while it was extremely obvious to see the other, in extra large red bold lettering.. misleading to say the least!
As the majority of this company's products are considered panties, then this Hassle free return policy is to say the least incorrect.
Their size chart is also questionable as the diverse materials used for their products is quite different, some stretch a lot and some do not. It is very easy to purchase the wrong size.
Further, they issue return labels even for products that presumably cannot be returned... I wonder why...
I am completely disappointed with this company which promotes itself with misinformation and lures customers with incomplete and false advertising.
Ridiculous return policy
I have ordered several items from Leonisa and when my order finally arrived I discovered that 2 items were incorrect. They looked nice, but sizes were also wrong. I went to their website and checked their return policy and it stated free return shipping. But when I contacted customer service they said that I have to pay for the return shipping. I told them about what was said in their own policy but they actually did not care. Well, it was not so expensive so I sent the wrong items back and was supposed to get a replacement. Few weeks later I received another package and when I opened it I discovered that they shipped me the wrong items again! Contacted Leonisa and they refused to give me a refund or a replacement. They were very rude and totally unprofessional!
Is Leonisa legit?
Leonisa earns 91% level of Trustworthiness
Perfect Trust Endorsement: Leonisa achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Leonisa. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Leonisa has registered the domain name for leonisa.com for more than one year, which may indicate stability and longevity.
Leonisa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Leonisa.com you are considering visiting, which is associated with Leonisa, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Leonisa as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Leonisa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Leonisa website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Leonisa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on leonisa.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Overview of Leonisa complaint handling
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Leonisa contacts
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Leonisa phone numbers+1 (800) 657-9107+1 (800) 657-9107Click up if you have successfully reached Leonisa by calling +1 (800) 657-9107 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (800) 657-9107 phone number Click up if you have UNsuccessfully reached Leonisa by calling +1 (800) 657-9107 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (800) 657-9107 phone number+1 (770) 209-0990+1 (770) 209-0990Click up if you have successfully reached Leonisa by calling +1 (770) 209-0990 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (770) 209-0990 phone number Click up if you have UNsuccessfully reached Leonisa by calling +1 (770) 209-0990 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (770) 209-0990 phone number+1 (770) 209-4496+1 (770) 209-4496Click up if you have successfully reached Leonisa by calling +1 (770) 209-4496 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (770) 209-4496 phone number Click up if you have UNsuccessfully reached Leonisa by calling +1 (770) 209-4496 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (770) 209-4496 phone number
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Leonisa emailsinfousa@leonisa.com100%Confidence score: 100%Supportcustomercare@leonisa.com98%Confidence score: 98%supportinfoperu@leonisa.com97%Confidence score: 97%supportinfopr@leonisa.com97%Confidence score: 97%supportprotecciondatos@leonisa.com96%Confidence score: 96%
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Leonisa address5240 Langford Park Dr Suite B, Norcross, Georgia, 30071, United States
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Leonisa social media
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