Lens.me
reviews and complaints

I think the bad reviews are just haters or people who used to work there. I've been buying from Lens.me for a while now and never had any problems. Their stuff is always legit and their customer service is top notch. I've been wearing contacts for years and I gotta say, these guys are one of the best. I hope they keep doing well!

Yo, so I ordered from Lens.me and it was a total mess. First off, they sent me the wrong pair of lenses and one of them had a rip on it. Like, come on, how hard is it to get an order right? Then, when they finally sent me a replacement a week and a half later (which was past the date I needed them for, mind you), the lenses were stuck together like a roll. Like, what even is that? And their solution to making up for their mistake was to offer me a measly 15% discount code. Like, thanks for nothing, I guess. And of course, when I did decide to use the code and buy more lenses, they were also damaged. So yeah, don't waste your time or money with Lens.me.

I gotta say, I've had two really good experiences with Lens.me. First off, they replaced a lens that was faulty and it was a smooth process. Then, I had to get a product replaced and their customer service was top-notch. They were super quick with delivery too. And get this, they even sent me some sweet gifts with my order. Oreo cookies and makeup as an apology for the faulty product. I mean, who does that? It made me feel really appreciated and special. I'll definitely be ordering from them again.

I'm so stoked with my purchase from Lens.me! I gotta say, I was a bit hesitant at first, but I'm glad I took the plunge. I mean, $65 for a contact lens is a steal! In Australia, they're going for over $130 each, which is just ridiculous.

I put in my order on a Friday at 2pm and to my surprise, I received my package on Tuesday morning. That's some speedy delivery from Dubai to Sydney, especially considering it was a public holiday. I was expecting it to take at least a week or two.

When I opened the box, everything was so neat and tidy. The package was in tip-top condition. And get this, I even got a handwritten thank you note! How sweet is that? It's the little things that count, you know?

Overall, I'm a very happy customer and I highly recommend Lens.me to anyone looking for affordable and quality contact lenses.

Lens.me to anyone.

I gotta say, I'm not impressed with Lens.me. I wear contacts all the time, but these ones were a real pain in the butt. My eyes were so irritated after just a couple of hours of wearing them. And to top it off, they sent me the wrong color! Come on, guys, getting the right order should be a no-brainer. They offered me a measly 15% off, but that's just not good enough when you're dealing with people's eyes. I think they should have given me a full refund. Needless to say, I won't be ordering from them again and I wouldn't recommend them to anyone.

Yo, I gotta say, I don't get all the haters out there talkin' smack about lens.me. Like, seriously, what's their deal? I've used this site a few times now and every single time has been straight-up perfect. No joke.

First off, let's talk about delivery. I live in Denmark and these guys ship all the way from Dubai, but somehow my order still got to me in like 5-6 days. That's insane, man. I've ordered stuff from within Denmark before and it's taken a whole week to get to me. So, yeah, I'm pretty impressed with that.

And then there's the selection of lenses. They've got a huge variety of both prescription and non-prescription lenses, which is super convenient. I mean, who wants to go to a bunch of different sites just to find the right lenses? Not me, that's for sure.

Honestly, I haven't had a single bad experience with lens.me yet. And I plan on keepin' it that way by continuing to buy from them. So, if you're lookin' for a reliable place to get your lenses, I'd definitely recommend giving these guys a shot.

The lenses from Lens.me are really good. But, let me tell you, their customer service is just plain HORRIBLE. I ordered some lenses on 11/12/21 and got them with no problem. But, when I placed another order on 11/21/21, Lens.me sent it to an address that I haven't used in 5 years! I have the order confirmation email that clearly shows the correct shipping address. I called FedEx multiple times and they told me that the shipper needed to contact them. I also sent numerous emails to Lens.me to inform them of this problem. But, guess what? They did ABSOLUTELY NOTHING to correct their mistake.

I was so frustrated that I had to dispute the charge with Amex. I provided them with copies of all the emails that I sent to Lens.me. Finally, I got my money back. But, let me tell you, I am never going to use Lens.me again. I used to be a regular customer, but now I am just someone who is really disappointed with their service.

Yo, don't pay attention to them haters trying to bring down Lens.me. I gotta say, I've copped some Solotica lenses from them multiple times and every single time, they delivered exactly what I wanted in just 3-4 business days. That's some lightning fast shipping, if you ask me. I'm telling you, you can trust Lens.me to give you the real deal, no fake stuff. I mean, I was skeptical at first, like a few years ago when I was on the hunt for a legit website to order my Solotica lenses from. But I took a chance on Lens.me and I was not disappointed at all. They're the real deal, 100% legit, no worries. And let me tell you, their customer service is top-notch. They're super nice and understanding, which is always a plus in my book.

I just wanna make it clear that this review is not sponsored or anything. I just wanted to share my honest opinion about Lens.me. They're the real deal, y'all.

I've bought contacts from Lens.me twice now and my experiences have been mixed. The first time I ordered, everything went smoothly and I received my contacts quickly. However, my second experience was a complete nightmare. When I tried on the contacts, I realized that they were the wrong color. I immediately contacted Lens.me and they told me that I could return the unopened contacts and they would refund or exchange them for half of what I paid. They also said that I didn't need to send back the opened contacts.

To prove that the contacts were unopened, they asked me to send pictures. I took pictures of the contacts and labeled them, and then sent them to Lens.me. They then asked me to send the contacts back through USPS for $15. I went to the post office and prepared my package, taking pictures of everything as they asked. I sent them all the images and waited for a response.

After a few weeks, I hadn't heard anything from Lens.me, so I contacted them again. They said that they hadn't received the package yet. A few days later, they emailed me again and said that they couldn't refund my money, but they would give me 15% off my next order and refund me $15 for shipping. I was furious - they had my contacts and they were trying to steal my money!

To make matters worse, they didn't even mention returning my unopened contacts until the next email, when they asked if I wanted them back. I was so angry that I sent them another email, telling them that I would never buy from them again. They then offered me 20% off, but I refused. I don't want to do business with a company that tries to cheat its customers.

Overall, my experience with Lens.me was disappointing. While my first order went smoothly, my second order was a complete disaster. I would caution anyone thinking of ordering from them to be very careful.

I've been buying contacts online for years, and I've never had any issues until recently. All of the sites I used to order from either shut down or changed their shipping rules to the USA. So, I decided to try Lens.me, which my sister recommended. I ordered Solotica lenses, which I had worn for six years and found comfortable. The order arrived within two weeks, and the packaging was cute. However, one of the lenses made my vision in my left eye blurry and caused irritation. I contacted Lens.me, and they asked for proof of my prescription, even though I told them that the power was correct. They instructed me to soak both lenses for 24 hours and try them again. I waited 48 hours and tried them again, but the blurriness persisted. I contacted Lens.me again, and they informed me that the diameter and moisture levels were slightly different from my previous lenses, causing the blurriness. They asked me to test the lens for four days, increasing the wear time by one hour each day. I told them that the fit wasn't an issue, and one lens was supposed to be -1.75 power, but it was blurry. They finally sent me a replacement lens, which I soaked for a few days. When I tried it on, there was some blurriness, but it subsided after 10 minutes. I paired it with the good lens, and I had no issues. However, Lens.me asked me to cut up the bad lens and take a photo of it before sending the new one, which I found ridiculous. Overall, I would say that Lens.me is a hit or miss. You might have a good experience, or you might have to email them multiple times to get the situation right. If I had known this was a possibility, I would have found a different website. I do not recommend this site to anyone.

Man, I gotta say, I was super disappointed with my experience with lens.me. The product was just straight up low quality, and don't even get me started on the customer service. I mean, I was really hoping for something better, but it just wasn't there. I wouldn't recommend buying from them again, that's for sure.

So, I gotta say, I was pretty disappointed with my experience with Lens.me. I mean, I was really excited to try out their lenses, but when they arrived, they were totally damaged and dry as a bone. I was so bummed out, you know? And when I reached out to customer service for help, they were no help at all. I mean, I get it, mistakes happen, but come on, at least try to make it right, you know? But nope, they just left me high and dry (pun intended). And to top it all off, I ended up losing my hard-earned cash on this poor excuse for a product. So, if you're thinking about giving Lens.me a try, I'd say buyer beware. You might just end up with a bunch of dry, damaged lenses and no help in sight.

Lens.me is a contact lens seller that I wouldn't recommend. They seem to be running a scam, as I've received faulty lenses from them twice in the past year. It's a real hassle to deal with them, as they make you take a bunch of pictures of the lenses and then destroy them, only to tell you that you won't be getting a refund. It's really frustrating to deal with this kind of situation, especially when you're dealing with something as important as your eyesight.

I'm not convinced that the lenses they sell are medical grade, either. It's important to be careful when it comes to your eyes, and I wouldn't trust Lens.me to provide me with the quality of lenses that I need. It's just not worth the risk.

Overall, I would advise against buying from Lens.me. It's just not worth the hassle and potential danger to your eyesight. There are plenty of other reputable contact lens sellers out there that you can trust to provide you with the quality of lenses that you need. Don't take the risk with Lens.me.