I purchased Lenovo Ideapad Slim 5 Gen 10 Ryzen 7 735HS 16GB 512GB laptop for rupees 63,526 with 3 years onsite premium care ADP warranty. Within 5 months, multiple issues arose with the laptop.
I sent 1,000 emails to all Lenovo officials, and even within one month, I reported the issues but was denied a refund. I want my full refund immediately. My laptop serial number is PW0LLC7E. I request that my full hard-earned money be refunded immediately, fully, without any deduction.
In every visit, more defects were found by the visiting engineer. Worst service.
I want a full refund immediately. Serial number PW0LLC7E, India.
VIDEO DRIVE LINKS
Video clips of defects in laptop links to see are
https://drive.google.com/file/d/1A0_3x9n5sJcLMEV3BUKMMxOUjRP0dQxw/view?usp=drivesdk
https://drive.google.com/file/d/1KO_VsCoBQqF75-h7JPLtU4XhWD29CRqP/view?usp=drivesdk
https://drive.google.com/file/d/1GMi7eryucOqvoVHm-1s_q3q7klgtZ-_t/view?usp=drivesdk
Slow speed hanging freezing red light issues all still facing
https://drive.google.com/file/d/1TjE4w0AdR2a5sFEZGKaocmmsA9zwKZUe/view?usp=drivesdk
User's recommendation: FRAUD COMPANY WORST CUSTOMER SERVICE NEVER BUY LENOVO I AM ALREADY REGRETTING.
THEY DENIED MY REFUND ONLY SAID JUST REPAIR I WANT FULL REFUND ONLY NOW NO MORE REPLACEMENT OR REPAIRS ONLY WANT FULL REFUND IMMEDIATELY WITHOUT ANY DEDUCTIONS
Claimed loss: 63526 PURCHASE AMOUNT AND 10000 MY STUDY LOSS IN RUPEES INR
Desired outcome: I WANT FULL REFUND OF 63526 RUPEES PAID WITH 10000 COMPENSATION
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