CB Computer Hardware Lenovo Complaints #2-21

Lenovo review: Horrible customer service

reggie white of Dubai, AE

Jul 08, 2026 1:57 am UTC

Featured review

Purchased a laptop on 06/30/2026 with a ship date of 07/06, got an email on 07/03 with there has been a delay and your purchase will take up to 30 days to arrive, called customer service and was told we dont know when could expect it to arrive, I asked them is the laptop in stock or are you waiting on a shipment, crickets, could not give a straight answer, told her to cancel order, she said ok and I would get a reply in 24 to 48 hours, in the meantime got transferred to sales and I asked him over the loud background noise the other agents were talking, anyway I asked for an alternative and he sent me a quote by email with the exact same system I was cancelling, ugh while I was on the phone I said this is the exact same system, then a long pause well I cant help you with anything else, I ended the call. Went to best but closeout looking for deal lol, could not even see what laptops where in stock, the sales person looked them up an the computer and I didnt see anything that would work for me. I have a cabinet design program that I use and need alot of ram and a great graphics card. So I went to amazon while in the parking lot and ordered a lenovo from a reseller, it came on 07/07. Got an email from the leasing company my payment will be processed in three days, called them and was told we have not recieved any cancellation for said order and that I would need to contact lenovo to get that fixed. Called customer care ha ha, and was told your cancellation request was denied and the laptop was being packaged for delivery, I told him I dont want it to please cancel order, he said I cant stop the process and I said I need a supervisor, which after a few minutes with him I knew this was going no where. I told him this is the worst customer service experience I have ever had with a company and I told him this is unacceptable in 2026, he proceeded to reply back to me that I was expecting to much and I would have to just send it back when I receive the order, I said well when is the order being shipped, he could not give me a date, I said back to him your other agent just said its being packaged for shipment, well I dont see that on my screen and I will have to talk to him after the call ends, all the while very nonchalant about the entire call, the asked is thier anything I can do for you, "your kidding right" ugh

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Lenovo Contacts

Lenovo phone numbers

8800 301 7407

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50%
Confidence score

Russia

+1 (800) 419-6686

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India

1800 818 478

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Malaysia

1800 1110 2266

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100%
Confidence score

Philippines

+1 (800) 601-1481

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Singapore

+1 (800) 353-6686

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Mexico

+852 25 163 938

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100%
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Hong Kong

+1 (855) 253-6686

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USA & Canada

+44 125 674 1677

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100%
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United Kingdom

+353 15 628 320

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Ireland

+61 130 055 7073

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100%
Confidence score

Australia

+84 800 446 833

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100%
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New Zealand

+43 150 603 7201

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100%
Confidence score

Austria

+32 22 009 790

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100%
Confidence score

Belgium

+45 36 140 697

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100%
Confidence score

Denmark

+358 942 452 988

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100%
Confidence score

Finland

+33 155 703 981

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France

+49 711 6569 0807

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Confidence score

Germany

+39 221 080 677

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100%
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Italy

+31 207 003 980

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100%
Confidence score

Netherlands

+47 80 024 617

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100%
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Norway

+351 211 227 833

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Portugal

+34 932 275 810

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Spain

+46 851 161 018

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Sweden

+41 445 291 040

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Switzerland

+90 212 912 0134

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33%
Confidence score

Turkey

+86 400 088 8222

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100%
Confidence score

China

+62 213 002 1000

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100%
Confidence score

Indonesia

+81 120 804 545

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100%
Confidence score

Japan

+966 114 649 300

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Saudi Arabia

+27 115 147 500

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Confidence score

South Africa

+82 262 880 077

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100%
Confidence score

South Korea

+886 800 000 702

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100%
Confidence score

Taiwan

+66 21 040 792

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100%
Confidence score

Thailand

+971 44 294 300

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100%
Confidence score

UAE

+84 244 458 3374

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100%
Confidence score

Vietnam

+54 800 666 0011

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100%
Confidence score

Argentina

+55 800 536 6861

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100%
Confidence score

Brazil

+56 232 103 145

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100%
Confidence score

Chile

More phone numbers

Lenovo emails

customercare@lenovo.com

100%
Confidence score: 100%

Support

Lenovo address

23/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

Lenovo social media
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Jul 08, 2026
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