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shopee delivery via lbc integrated
Bakit po ganon parang na stuck sa WEST HUB yung dalawang item ko from shopee? Mag dadalawang linggo na. From Metro Manila lang din naman ako at ang item na nakuha Ko. Saka may nauna naman akong item na naideliver on time.
Nag pang abot pa tuloy yung dalawang item ko. Ano ba yan? Kailangan ko pa naman yang yung item na yun today. Pambihira!
Badtrip!
delivery
It states on your page that, there is a shipment issue.
this is the message, "Your shipment was not delivered due to payment issues during delivery. Please get in touch with us through our official customer care channels."
ano po ibig sabihin nyan? di na maidedeliver yung item sakin? payment issue nakalagay pero binayaran ko na yun kaagad. ito tracking number [protected]
paki clear naman po kung bakit ganyan. hinihintay ko na po dumating yung item ko. salamat po.
may nangyayari din ba sa complaint namin kapag nagpost dito? parang wala naman ee. ano ba naman yan! kailangan ko na makuha yung item ko. hindi ko alam kung anong nangyari bakit shipment has an issue due to the payment, kasi bayad na yun agad.
di pa ba pwedeng ideliver yun? kailangan pa ba puntahan sa office nyo para lang makuha? ang hassle naman nun. kaya nga nagpadeliver para di na puntahan sa office nyo.
Shopee orders
I order my items nov. 30 and ship out dec. 4. It was encoded at yakal by dec. 5. But until now there is no new update about my parcel. No parcel insight. Please locate my parcel. I hope lbc would give an action to this. I feel so unsafe because until now my parcel is not been delivered since last week. Pleaseeeee please! Be responsible I pay correctly and on time please deliver it on time too! 😡
delivery
I track my parcels through your website and hotline but still my parcels were stucked since Dec.5..I'm wondering why are you not able to deliver it until now.Don't give me the excuse of fully loaded deliveries due to the holiday season because you are in that industry long ago and you must know how to handle it hassle free.Maybe you dont deserve to be "HARI NG PADALA" kundi "HARI NG SABLAY". I'm sorry but that's what i feel right now.
lazada delivery tracking number [protected]
It states on your page that, there is a shipment issue. I ordered it on Lazada last December 6, 2017 the item is a Clifton CUK-S1e Concert Ukelele with Eliot Lemi Pickups and Free Accessory Set. The expected delivery is from 9th to 15th of December. I'm expecting it so much but it wasn't delivered yet. Tomorrow will be the Final date as the delivery states. I'd hope it will be delivered. Last time it was an early delivery but this time, its a lot of wait. Thank you.
parcel
Hi. I would like to know where is my parcel is. The said item was forwarded to lbc last dec.6, 2017 from fastrack and until now i did not received it yet. I track the parcel that was dropped but your page is not working or i dont know if why is that. So i could not see where is it now. Im still waiting though but im not so sure anymore if its gonna be delivered to me or not. Its so dissapointing. [protected] thats my tracking number by the way.
delivery
I've dropped this parcel on Dec. 7, 2017 and delivered to angeles-mabalacat hub on Dec. 8, 2017 but until now the tracking still not updating and it seems that they didn't to deliver the item. My customer is complaining everyday because she really need this item. This is very frustrating because we are in the same city. It should only take 1-3 days. Here's the tracking number [protected].
my pick up item is not moving
Im expecting my delivery yesterday, I tracked it, when it was arrived 1am at cabanatuan delivery hub, it didnt move all day, im expecting it to be at pick up place yesterday afternoon, until now I tracked the number, it still on cabanatuan delivery hub. It should have been forwarded to my pick up branch located at zaragoza, nueva ecija. Very very slow service.
delivery not received.
The shipment from an online shop that was shipped from December 8 still wasn't delivered to us. I tracked the package and it stated an issue. The shop said that the item would be received at December 11 or 12. Still it is not here. It stated forwarded and arrived to NARRA. I would like to clarify it, because it should be Virac, is the package sended to other place?
ace24 slim tv
What happen? How come this would happen ...? On your tracking parcel on december 9 said expect delivery within the day then it couldn't happen theres no more delivery..the next day i went to lbc moalboal then they said ill wait for their text then it couldn't happen again ..then december 13 i track this morning and i found out shipment issue ..why?
parcel/medicine
I would like to file a complaint against your lbc delivery actually our parcel will come from iloilo city going to san mateo rizal it was send on december 6, 2017 according to your website tracking your parcel it was deliver december 9 but the recipient was not available, how come it wound be available it was a medicine and it is very important...Then dec...
Read full review of LBC Express and 5 commentsunlocking of remittance number
Im a customer of Lazada. Im here at LBC Camiling branch to claim my refund from Lazada. The LBC personnel says, my remittance number is unlock. And we waited for too long, actually since saturday pa. From Morning til afternoon of waiting, Ive tried to contact Lazada about this, but they say its your job to fix that. The LBC camiling personnel tried to call the main branch of LBC but no one will answer the phone. Please be considerate. We wasted our time and money to back and forth to LBC.
Same situation, I'm at LBC last Monday just to claim my refunds to lazada, but the staff says it's unlock after giving my tracking # to them, wasting my money back and fort rides magkano Lang and irerefund ko Kung magpapabalik balik ako dun baka kulang pa marerefund ko, tatawagan nalang daw nila ako, but until now Wala pa Kong narereceive na tawag, how long it takes ba to unlock the remittance?
crumpled original documents
As per sender maayos nya ibinigay sa LBC Lianas ang original documents for shipping. pag dating sakin pag open ko na plastic ng lbc, super crumpled ang papel at may kaunting punit na sa side dahil sa pagkacrumpled nya. Sana mapansin nyo ang complain nato dahil hindi maganda ang ginawa ng lbc sto. tomas batangas. Nagmukha na tuloy scratch paper ung document.
parcel delivery
Parcel was sent out last December 6, tracking number [protected]. I was waiting in the office(indicated address on the parcel) since December 7 for the delivery. Our office was open and was never closed! I should be out from the the office by 2:00 pm and was waiting for the delivery until 5:00 pm but nothing came! You wasted my time! This is not the first time this happened, the last tine it happened was partly my fault and I don't blame the delivery man for the address was incomplete, however I was deeply frustrated because of the people from your CUSTOMER SERVICE TEAM. I called and asked them to confirm if the parcel will arrive and was told that it will arrive the said day and was asked to wait until 8'o clock but no parcel came! it was only delivered the next day after the was escalated to a supervisor! For the second time you had wasted my time and delayed my business.
Pwede pa po ba maredeliver yong item ko?
disgusting...it takes how many days to deliver a parcel...palitan nyo logo nyo...
package delivery
Date of Last Status Transaction Status
December 09, 2017 - Shipment issue. Please get in touch with us through our official customer care channels.
December 09, 2017 -Ready for delivery. Please expect delivery within the day.
December 09, 2017-Arrived at CEBU CENTRAL HUB 4 - MMH01.
December 09, 2017 -Forwarded to CEBU CENTRAL HUB 4 - MMH01.
December 09, 2017 -Arrived at VISAYAS AREA.
December 08, 2017 -Accepted at ACCEPTED AT : SM MARIKINA.
What specific shipment issue? Please provide complete details.
(Tracking Number [protected])
I called LBC contact number provided and no one pick up the telephone? What the heck?
Very inconvenient company. COD I understand it's Cash on delivery but how come they did not deliver the item in fact no calls for the recipient to inform that it's ready but for pick and they return to sender without notifying the recipient. Very irresponsible staff. From December 19, 2019 until they return to sender after Christmas and now the same story they did not notify the recipient . If I didn't search what to do and where to complain it maight return to sender again for the second time around..
bayad center sss loan payment
Last July 2017, I processed my SSS Loan Payment in your shop located in Gaisano Mall here in Davao City. I already went to SSS and confirmed that my payment was not posted or did not reach them. I have complied with your store representatives demand to provide all documents for my complaint to get processed and until today, after 5 LONG MONTHS and countless follow up, with which NO ONE bothered to get back to me. I have now decided to proceed in filing a court case. This issue has given me a lot of stress and additional fees to cover for late payment. Expect that I will now demand for reparation ON the sheer NEGLECT I have been treated with and the emotional damages this case has caused me.
Eduardo Collarga
Same here. Sa bayad center ako naghuhulog ng sss contribution at wala naman problema. Nong nakaraan nadayo ako sa Palawan, first time ko magbayad ng sss contribution thru LBC. Naghulog ako for the period of July 2018-December 2018 noong July 20, 2018 sa isang branch sa Puerto Princesa. Gang ngayon wala pa rin. Di pa rin pumapasok. amhigit isang buwan na. Nakailang inquire na ako ng sss balance thru text (2.50 per text sa 2600) pero ang lumalabas na last registered payment ko ay noon pang June 2018. Bakit sa bayad center basta first week ng succeeding month kung kelan ka naghulog nareregister agad yung payment mo.
ME TOO I PAY MY MONTHLY CONTRIBUTION TO LBC BATASAN Q.C BRANCH IT ALMOST TWO WEEKS BUT STILL NOT POSTED ON SSS WEBSITE...
hi i am experiencing the same situation right now. what hapen. could you tell me what you did for this event?
lbc service
To the manager of LBC Branch Lilo-an Branch gusto ko lng mga complain bakit until now di pa nadedeliver ang pinadala ko last dec. 06 2017. Dapat nung friday pa ang delivery nyan. At ng itrack ko sabi Shipment Issue what do you mean by that? Akala ko ba pinaka mabilis na serbisyo ang binibigay nyo baket parang sakit lng ng ulo? Please lng ayusin nyo to.
good evening LBC, dumating at nagdeliver na sana kahapon ang padala ko kaso lng walang tao sa bahayb amin at akoy nasa trabaho. kung pwede sana pa deliver ulit bukas salamat eto pala tracking nmber [protected]
about my parcel
from tracking no. [protected] na binalik nyo sa sender dhl cannot locate adress dw kc wla barangay at house number pero complete add provided nmn to tracking number [protected] na ibinalik ulit sa inyo para i re-deliver na ngayon naburo na ata sa lipa hub nyo tpos ang huling update bglang released to auth representative arnold luya, nahindi ko nmn kilala. Ang hassle mag online shopping dhl sa inyo. Magtwo months na ung parcel ko. Nawala na ata. Tpos wla kayong matinong sagot. Sabi nyo tinawagan nyo ko pero kht isang tawag wala. Bakit gnun bat kayo ngrereleased ng package sa taong di nmn nakapangalan sa parcel. Ganyan na ba kayo katanga. Kelangan pa ba umabot sa mataas ang reklamo tungkol sa inyo pra maaksyonan nyo. Kaubos na ng pasensya.
gift certificate
Yung inorder ko di ko na matrack. wala ng update after nyo itry ideliver! Wala ako nung diniliver. Ang instruction nung nagdeliver sa lola ko puntahan ko daw sa San Miguel Bulacan Branch. Pagdating ko dun wala daw dun! Nakakagigil kayo. Kung sa inyo maliit na amount at gift cert lang yun sakin pambili ng gatas at diaper ng anak ko yon! San ko ngayon hahanapin yun? Lahat ng number nyo di gumagana! So ano ganun na labg ba yun?
shipment issue
Good day!
Last day po dumating na ng Guimaras yung parcel. And according to tracking site, ready for delivery na. I checked the site again. Ang nakalagay, "Shipment issue. Please get in touch with us through our official customer care channel". I tried checking the site again today pero yun parin ang lumabas. I also tried sending an email through their customer service asking what that issue is but got no responcse. Please help me with this. Thank you!
1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to start the process of filing a complaint.
3. Writing the title: Craft a concise title for your complaint that encapsulates the core issue you have with LBC Express. This title should be clear and to the point, allowing readers to understand the nature of the complaint at a glance.
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with LBC Express. Include key areas such as:
- Service issues: Delays, lost or damaged parcels, or poor customer service.
- Transaction details: Dates, tracking numbers, and any relevant receipts or transaction references.
- Nature of the issue: Describe what went wrong with your delivery or service experience.
- Resolution attempts: Outline the steps you took to resolve the issue with LBC Express, including any communication with their customer service.
- Company's response: Detail the response or lack thereof from LBC Express regarding your complaint.
- Personal impact: Explain how this issue has affected you personally, whether it be inconvenience, financial loss, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, correspondence, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with LBC Express. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that the information provided accurately reflects your experience and that your desired outcome is clearly stated.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates from LBC Express or other users. Engage with any replies to provide additional information or to follow up on your complaint.
Overview of LBC Express complaint handling
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LBC Express contacts
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LBC Express emailscustomercare@lbcexpress.com100%Confidence score: 100%Support
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LBC Express addressSM City Cebu, Cebu, Philippines
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ako yung courier nila iniwan yung slip saying na wala daw kami or sarado ang bahay namin! at iniwan po iyon sa gate ng kapit bahay nmin! ni wala man lang pong text or info na magdedeliver sila that day...sana na assist nmin sila para di maligaw! anong klaseng courier ka!
Good day,
Nag order ako kay shopee ng item.. dapat date received ko na kahapon. 02/06/2018 peo hanggng ngayon wla pa din.. west hub bka pdeng pa asap... and ang nakakagulat.. delivery unsuccessful ako nung sunday? 02/04/2018 due to house closed? samantalang maghapon akong nsa bhay at wla nmng dumarating or tumatwag sakin. and fyi lang po hindi po nagsasara house nmin, . laging may tao sa house namin kaya dun ko po pinadeliver.
same here... usually.. 2 days lan after west hub nasa south luzon na. pero ngayon.. west hub pa ren. i need it on christmas.. huhu..
Naku po. The latest update na release na sa Pasay Hub last night at 10pm then nag update na delivery failed kase sympre 10pm na nga at contact customer service na wala namang phone number man lang. Grabedad! Kunsumisyon! I know its the Holidays season pero jusmiyo 3 weeks? At from Manila lang parehas. Amazing