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Lamps USA Customer Service Phone, Email, Contacts

Lamps USA
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www.lampsusa.com

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1.0 2 Reviews

Lamps USA Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Lamps USA at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lamps USA reviews & complaints 2

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8:47 pm EDT

Lamps USA customer service

This company is one of the most disorganized companies I have ever come across. It takes forever to actually get a hold of someone in the office. When you message them through their facebook page, they simply don't respond. And for that matter, their facebook page and other social media outlets look like a third grader is running it. But then the products themselves are a joke. Who is going to spend that much money on an item that shows up on your doorstep in a box that looks like it's been kicked around and then taped up and sent to you? I would strongly suggest looking elsewhere for your decorating needs. These people are simply not worth your time.

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6:40 am EST

Lamps USA chandelier

Don't bother ordering from here, you'll only be disappointed.
These guys gave me the run-around for almost four weeks before we finally understood each other.
Well, my issue was an ordinary one.
I ordered a 25"w Salento 6-Light Shabby Chic Chandelier Persian White, SKU: 6316670. And it arrived damaged. I have no idea how it happened, who did it and so on. The fact is the only one: it's damaged. Just one part. It can be noticed if you look at it. I paid 300 dollars for the whole chandelier and I want it to be replaced.
Writing it here because their customer support doesn't answer. I know they will not refuse, but anyway I have to talk to them first. I wish I could

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emJZ9249
, US
May 22, 2019 8:39 pm EDT

FYI, I worked at LampsUSA, and I was instructed to not answer the phones, unless it’s one particular person on the caller I.D... just kind of suspicious because the phones rang all the time. Just made it seem like they were skirting calls...

Is Lamps USA legit?

Our verdict: Complaints Board's thorough examination reveals Lamps USA as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Lamps USA stands out for its commitment to quality and security. Clients considering Lamps USA should delve into its customer service record to gauge compatibility with their expectations.

Lamps USA earns 91% level of Trustworthiness

Perfect Trust Endorsement: Lamps USA achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Lamps USA. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for lampsusa.com can be seen as a positive aspect for Lamps USA as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Lamps USA's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lampsusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Lamps USA website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Several positive reviews for Lamps USA have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Lampsusa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Our research indicates that Lamps USA is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
  • We have detected an internal review system on Lamps USA's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
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Lamps USA contacts

Phone number

1877 526 7247

Website

www.lampsusa.com

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