Menu
La Quinta Inns & Suites Customer Service Phone, Email, Contacts

La Quinta Inns & Suites
reviews & complaints

www.lq.com
www.lq.com

Learn how the rating is calculated

1.1 692 Reviews

La Quinta Inns & Suites Complaints Summary

16 Resolved
676 Unresolved
Our verdict: If considering services from La Quinta Inns & Suites with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for La Quinta Inns & Suites has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of La Quinta Inns & Suites. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

La Quinta Inns & Suites reviews & complaints 692

Sort by:

Newest La Quinta Inns & Suites reviews & complaints

ComplaintsBoard
C
2:49 pm EDT

La Quinta Inns & Suites unethical behavior, poor customer service, etc

Dear Sir or Madam

I visited LaQuinta Inns & Suites by Wynham and unfortunately my experience was not positive. Below you will find my complaints.

LaQuinta, Addison Dallas, Texas, Room 211.
Check in June 13, 2019, Check out June 17, 2019.

-On or about June 14, 2019, items were removed from my room by housekeeping. I reported this to the front desk. After speaking with them (front desk) several times, by check out I was not offered an adequate resolution other than providing a receipt for the missing items.

-On June 14 and June 15, 2019 Housekeeping failed to clean my room or respond to request for more towels, unless I came to pick them up myself.

- The bathroom had a dirty fabric shower curtain and the vanity had what appeared to be make-up stains on it at check in.

Due to the fact that I felt violated, and that my concerns were not validated by your staff t the only sufficient resolve is a full refund.

Sincerely,

Jennifer Barbee
[protected] mobile
jenniferbarbee801.yahoo.com

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
E
12:37 pm EDT

La Quinta Inns & Suites checking in/reservations

I am a nurse who regularly stays at the LaQuinta in crescent commons Cary NC. I work 6/16 he days weekly and decided to come n spend an overnight with my husband. I made reservations and was never informed that I couldn't check in until 3pm. This is ridiculous! If check out is at 11...are you trying to tell me NO ROOMS are available n finished being cleaned in 1 1/2 hrs! I have been up since 5 am yesterday and was looking forward to some well deserved rest. Instead I am extremely frustrated! The lady at the front desk is not very polite or accommodating. I think this is very unfair as I don't have this problem at any other LaQuinta I have ever stayed in which has been many.
I would appreciate hearing a reply!

Elizabeth Healy
194 East Forest Oaks Dr
Sanford NC 27330

Read full review of La Quinta Inns & Suites
Update by Elizabeth Healy
Jun 22, 2019 12:38 pm EDT

No update available!

Hide full review
ComplaintsBoard
M
1:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

La Quinta Inns & Suites everything!

We arrived at your La Quinta Brooklyn Park, MN on Thursday June 21 and are staying until Sunday June 23. We are repeat customers from Canada and have had one issue or another every visit but have tried to be patient. This visit is the limit of that patience. Our toilet roll holder was broken off the wall, the face cloths were stained, the cotton bed sheet had huge black stains and was threadbare with actual holes. The second night, Friday June 22 I had to call the front desk at 11:00 pm as the smoke alarm was beeping and I was told it would not be fixed until the next day. I said it was not acceptable for us to try to sleep all night with a beeping alarm. The person left and did not return. I then went to get ready for bed only to find there were no towels or facecloths. I called the desk again and waited another 20 minutes for the person to bring two small towels and one face cloth for two guests. I told them we would need more as they are two of us. They eventually brought two more small towels but told us they were out of bath mats, hand towels and facecloths. On top of all of this, the halls, elevator and public washrooms were all filthy. We ended up unplugging the smoke alarm ourselves so we could sleep. Another concern is that all the safety information etc that should be on the inside of the room door was missing. Thank you for your time,
Maureen and Albert Gerbrandt

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
S
3:35 pm EDT

La Quinta Inns & Suites hotel over-all experience

Account #[protected] Wyndham Rewards #185796467G check-in: 06/11/2019.
We have stayed at this hotel for 15 years or more in the past, except last year. An attempt had been made to spruce up the entire place. However in doing so they reduced the seating in the breakfast room. Upon Ck in front desk was not friendly at all. They demanded credit card and driver license even though all had been supplied when making the reservation. I asked which card I had given with the reservation and his response was "I suppose you expect me to look in the computer." He did and we almost completed the check in when He told me the room was "Up one flight of stairs and there is no elevator so I would just have to deal with it, since there was no other rooms" I have no problem with one flight of stairs. Room had no chairs, table or desk. There was a rolling desk chair for ?. Air conditioner was blowing full blast so my husband went over to turn it off. When he touched the unit the case fell off and hurt his hand. He later put it back on so it wouldn't fall off again. TV had no instructions for their new setup and no guide of what was on. Shower/bathtub had no non skid on bottom nor was there a rubber mat----DEFINITELY a hazard. Coffee maker had coffee pod for ONE cup of coffee only. Were told breakfast was only served till 9:00; 9:05 everything was cleaned up and put away. Other places we stay serves till 10:00 or a few till 11:00. Check out was fine till I filled two small travel mugs. I thought front desk was going to tell me I couldn't, until my husband informed him that I just getting a couple cups for the road. Bad experience all the way around. Not going back

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
N
11:52 am EDT

La Quinta Inns & Suites room and fitness facility

My family and I checked in on 17 JUN 19 at 1730hrs. Upon entry to the room, we noticed dirt on the cover of the bed neareast the window. Upon use of the water in the room, i noticed that it smelled like soil, and also tasted the way it smelled. The water in the room would not get hot so I reported it to the front desk. I was told that I should turn the shower on as well as the sink and the water should heat up...sure enough, it did 10 minutes later. Upon entering the shower, i noticed that the tub was stained/ unclean and found long strands hair on the wall of the shower and in the tub, after I exited the shower, I went to use a towel to dry off and found long hair rolled up in the towel. Upon further inspection of the bathroom, I noticed numerous strands of long hair on the walls all of which made me and my family feel S if the room had not been properly serviced.

The next morning (today 18 JUN 19) I went to use the fitness facility and found that a portion of the ceiling that I noticed had fallen the night before was still in the same pla ce and that the roof/ vent leak was still present. The water had formed a puddle on the floor and was actively leaking on one of the electronic steppers. There was a water cooler in the room but there were no cups, the floor was not cleaned/ swept as there were areas that had caked dirt and there were no sanitary wipes or spray in which I would be able to use to wipe down the equipment after use ( I am aware that the staff cleans or should be cleaning the area but I am sure that the frequency of cleaning is not done after each person exits the fitness room) which leads me to believe that cleaning is not happening. The facility manager should supply cleaning cloths/ solutions to allow each visitor to the fitness facility to wipe down the equipment immediately after use. I asked for the facility manager at 1800hrs and 0900hrs and was informed both times that she was not there. All of the above mentioned points are unacceptable and should not be encountered by any customer at any point during their stay. The facility staff should be observant and responsive. Moreover the fa ability manager should be present in the facility at 0900hrs. This experience has tarnished my thoughts of LAQuinta and Definately makes me rethink use of any Wyndam properties during my travels. I will also post the photos that I have to social media mediums if my post goes unresolved.

Read full review of La Quinta Inns & Suites
View 0 more photos
Hide full review
ComplaintsBoard
K
3:28 pm EDT

La Quinta Inns & Suites la quinta in catoosa, oklahoma. complained to general manager, owner and finally corporate offices.

Checked into the hotel with Four rooms reserved by myself, family and friends. On the second day we went to use the hot tub and swim. First clue there was a problem was the chlorine smell in the lobby. Next clue was sitting in the hot tub coughing, unable to speak and burning skin. The General Manager wasn't on site nor would he speak to me until I called the owner. I wanted a refund. I stayed there for the pool and hot tub. There are other hotels in the area now. He called me and insisted that there was no problem with the chlorine levels, because his kids swam there two hours later. REALLY. I told him I had 3 Adults, 4 teens and two small kids. We all could not tolerate the area. We even tried opening windows. He unwillingly gave a one day refund. He said the Owner, Jain, said not to give a refund. This is not the kind of service we expect from LA Quinta. I feel we should have been treated with respect by believing our complaint. The General manager, Bobby Young, was not going under any circumstance, going to tell the truth. There were other families present, should have got there phone numbers. Now I know why this guy is the Manager. He's going to stick to his untrue side of the issue. Maybe Corporate can look into this facility.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
B
10:53 pm EDT

La Quinta Inns & Suites hotel room and front desk

June 7-10th, stayed at the La Quinta downtown Dallas Texas. Round used food wrappers in the desk and under the carpet under the bed. Floor was gritty. The second TV in the suite did not work. I told the person at the check in desk and they told me they would tell maintenance the next morning. Saturday at 11 AM I went back to the desk and told them again the TV was still not working, and nobody had looked at it to fix it. Saturday 5 Pm went to the desk and told them the same thing. They kept on saying maintenance would look at it. Sunday morning, same thing. Sunday afternoon, same thing. I MISSED all of the NBA/NHL playoffs which my wife did not care to watch. Monday morning, I told them of the tV still not working and would like my bill to reflect a $25 deduction for the inconvenience of having to leave my room and driving in a foreign city to find a place to watch the playoffs. At that point the desk person said my bill would reflect it and maintenance would be right up. Maintenance did show and within 5 minutes the TV was fixed. We checked out 2 hours later and my bill did NOT reflect the deduction. Th;is cost me A LOT of money and inconvenience. I am very disappointed in the Dallas Texas La Quinta Inn. I have stayed with La Quinta before and enjoyed pleasurable stays. I know this is an isolated incident, and I hope no one else will be ignored like myl wife and I were. Thank you for your time and consideration.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
E
12:16 am EDT

La Quinta Inns & Suites dogs everywhere

Stayed in Ft. Pierce, Florida had a decent experience but there are dogs everywhere what kind of person brings a dog on vacation dogs are pets not family they are animals not people i do not understand this dogs shed everywhere and leave the entire hotel smelling like wet dog they bark all night and owners don't even take stairs they stink up elevators its pathetic. Unless your animal is a service animal leave the thing at home like an adult. Oh and the sinks are filled with hair I'm sure its not just from people though probably dog and people ridiculous. People pay money to stay in a place that makes them feel comfortable not like they're in a petting zoo.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
J
10:15 pm EDT

La Quinta Inns & Suites safety and protocol

5/30/19
Wyndham Rewards # :141308048B
Confirmation number: 89116EC001539
property location: 3490 E Sam Houston Parkway S. Pasadena, tx 77505
Hotel ID#: 53239
Name on Reservation: Christopher Mills
On 5/30 after leaving work I came to this property and checked in with Christa under my boyfriend's name the front desk clerk only took my CC for Incidentals never checked my D.L. she never even seen my name on the reservation. She checked me into room 215. After being in the room a few minutes the phone rings I answer it thinking it was her doing a courtesy call I answer the phone and it fell so who ever was on the other end hung up. immediately the phone rings again. I answer again and its my ex husband ( I have a restraining & protective order against) and he says " you [censored]ed up, so do I need to come to 215 and talk or are you going to come outside?". I called my mom before calling Pasadena police and my mom had me go down stairs and talk to the GSR. I told the GSR " whose your GM?" she replied "is there a problem?" "yes there is you broke protocol the man you just transferred to my room and gave him my room number is my ex husband and I have a protective order against him" she than said "you're lying!" I was so upset I was crying. " lying are you kidding me get your GM on the phone" she than advise me she couldn't reach her GM but she would call the AGM. She calls him again at first they were just texting. Jose (AGM) got on the phone me being in hospitality customer service I have learned you kill more bees with honey I asked how he was and he replied "well I am on the phone with you at my brothers graduation how do you think I am?" I than said " obviously you are having a bad day like me I would rather be in a bed nnot standing at your front desk" I told him what happen about his GSR disclosing my information and my room number and he said "did you tell her that there was a protective order or do you have it with you?" "no I do not have any of that information on me I don't carry it around and I shouldn't have to show you" he than said that there isn't anything he could do if I checked out he isn't authorized to reimburse my points and that I was basically screwed and he didn't know why he was still on the phone with me.

I waited 2 weeks for the owner or the GM to calls me to get my points reimbursed and still no word from the manager or the corporate after me calling them.

I feel like this hotel took my safety as a joke. They put my life in danger and didn't even bother to make it right.

My name is Julie Reeves [protected]
I do not want you to contact my bf on this matter for it didn't happen to him it happen to me. I would really like to talk to someone from corporate on this matter and hopefully someone can training LA Quinta on safety and protocol of guest.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
B
7:00 am EDT

La Quinta Inns & Suites the hotel in myrtle beach

Me and my family hade the worst experience ever. This hotel is a circus, Heading to the room 15 people walking out the hotel with all types of pet's. We got sniffed, growled at, and a dam dog jumped on my child. Then going to the room, we didn't get a chance to sit our bags down. There was Roaches on the desk, wall, and on the side of the bed. This is a health issue and further action needs to be done.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
L
5:48 pm EDT

La Quinta Inns & Suites missing clothes we left behind.

My husband and I stayed there from 4/25/19-4/30/19. We forgot some of my husbands clothes that he left in the dresser in room 133. He called on 5/3/19 at 6:54 a.m. (Arizona time), and was told the clothes were there. We would need to have a Fed Ex account number and the clothes would then be mailed back to us. Due to my husband getting his chemo treatments, I did not call back until 5/25/19 @ 11:20 a.m. to give our Fed Ex account number to the front desk. It was then I was told the clothes were not there. She would check with the housekeeping supervisor, and for me to call back the next day. I called on 5/26/19 @ 2:45 p.m., and again on 5/27/19 @ 9:18 a.m. The clothes are not there, where did they go? What is LaQuintas policy on items left behind? I work for a major hospital in Phoenix, and we keep all items, including medications for 60 days.
Some of the clothes were brand new, 2 pairs of shorts, 2 tank tops, underwear, and socks. I want to say that our stay there was wonderful, we were in town on business with my family. Your staff was exceptional, while we were there, and on the phone. However, my husband's clothes are missing, and we would like to be compensated. We have travel plans in the future.
Thank you.
Leslie and Scott Fragiacomo
Email:[protected]@aol.com
Our confirmation # on our reservation was 88843EC000967, Account Number# [protected].

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
D
10:19 am EDT

La Quinta Inns & Suites hotel stay

I am staying at Laquinta Inn, 5401 Enterprise CRT. Shawnee, OK 74804
We get here and the man at the front is friendly, we go to our rooms and they smell so bad, the toilet seats are so bad, they could fall off at any moment. We have stayed 1 of our 3 nights here, and have killed roaches, so gross. I told the morning people about the roaches and she shrugged it off and said she will tell the people in charge when they get here. Any time I go down, I get zero smiles, now. I would love to not stay here the rest of our visit with family, but have no choice. So much money for a horrible experience.

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
S
11:11 pm EDT

La Quinta Inns & Suites laquinta, port orange, fl - overcharge, dog feces in supposedly clean room, unprofessional

We booked 3 rooms at LaQuinta, Port Orange, FL through Booking.com. Upon check in, we were assigned to the "pet floor", without our knowing it was the "pet floor" and with no explanation whatsoever. One person was allergic, one room had animal feces present in THREE places in the room (Pictures attached). The occupants of the filthy room were granted a move to a new room, still on the "pet floor". The off and on yapping of the dogs was bad enough but the filth was just outrageous. The dog feces was seen by staff on Thursday night and when we complained at the front desk the next day, they confirmed that they were aware of the dog feces in the room. The housekeeping supervisor then came on the scene and questioned how long the room had been occupied before the occupants saw the filth and were moved. The answer was that they had been in there for about an hour or so before discovering the feces, the hotel and housekeeping supervisor then later seemed to question the veracity of the complaint, even though we had pictures. Someone apparently went in the room and scattered chicken pieces/skin where the dog poop had been, which someone in the hotel did to attempt to cover their mistake, and which the hotel flat out refuses to accept could have been done by any employee, leaving the only explanation that the guest did. What an insult! Questioning the character of the people occupying the room was beyond offensive. Someone tried to cover their mistake and put the blame on the guest. Outrageous!

· (continued from above) At the desk, the clerk agreed to make the first night free and adjust the bill on the second night, IF the owner allowed it. When I suggested that only people with pets should be put in those rooms I was told that we should NOT have been put there, but there was no offer to relocate to a non-pet area for the remaining night. The manager subsequently backpedaled on that statement during our phone call saying first that there were no other rooms available and then that pets stay in all the rooms. The desk clerk was supposed to call me the next day with the resolution; she did not. She was supposed to give our guests receipts when they left; she did not. I checked my credit card when I got home to find that the adjustment was minuscule on top of which they charged the hotel rate, NOT the booking.com rate. We called them yesterday to get it straightened out. In the course of the conversation, I was told they didn't know it was through booking.com? They charged their rates! I asked about the free night for Thursday that we had discussed and believed was completely warranted and I heard a male voice in the background saying "let them go to corporate". I asked who was speaking and was told it was the "owner" When I asked for the owner's name, I was told they would not give it to me. I could only know the manager's name and speak to her, even though she had no authority to override the mystery owner. To make matters worse, upon calling so-called "corporate" they would not receive the complaint because we had only paid for the room and were not the guest in the room littered with dog poop. When we tried to continue the conversation, the so called "customer care" individual hung up on us. I felt our integrity was questioned, our concerns dismissed and ultimately to say the whole debacle was not handled professionally is an understatement! NEVER AGAIN!

Read full review of La Quinta Inns & Suites
View 0 more photos
Hide full review
ComplaintsBoard
G
5:24 pm EDT

La Quinta Inns & Suites management

I stayed at laquinta inn at 4160 south frontage rd. Vicksburg ms # 53018. I was coming through a 28 day trip and stopped at this hotel to get a room . I told her i am a veterian and showed he my card she gave me my bill and when i got to the room i told my wife how high the bill was. My wife when back to the dest another women was behind the counter she gave us the right amount. I went later that afternoon to get a cup of coffee and this same women that get me the wrong price said i couldn't bring my service dog in that area. I have stayed at a lot of hotels and went to breakfest with my service dog and have never had a complaint. This women is the general manger. Her name is leslie madison from this experience i well never stay at a laquinta again like i said i was on a 28 day trip i rate the hotel a 1

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
A
3:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

La Quinta Inns & Suites terrible cleaning and ac broken

Purchased room through Expedia. Front desk gave us a broken, uncleaned room. AC was broken, carpet was not vacuumed and pubic hairs all over sink, floor, toilet and bath tub. Front desk told us $20 refund is top amount offered to compensate for inconvenience, but they claim 100% satisfaction. Not satisfied! I called Expedia customer care, and they called to argue a twenty dollar refund. Pubic hairs and lack of AC should be a full refund. The Reno La Quinta Inn is terrible to Expedia customers.

Read full review of La Quinta Inns & Suites
View 0 more photos
Hide full review
ComplaintsBoard
J
4:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

La Quinta Inns & Suites hotel

Reservations made from UK before travel. Drove from Ocala to Tallahassee, where we had a reservation for 1 night. When we arrived at the hotel in Tallahassee we were so disgusted with the state of disrepair of the outside, we decided not to check in. Looks like it's ready to be demolished! Decided to drive on to Pensacola, where we had a reservation for the following night to see if we could stay 2 nights. Paid $140 for the first nights stay (2nd night already pre-paid when booked). Big mistake, carpet filthy, light switch loose and not working, bathroom grubby - bed linens & towels fine. Out all day the following day from 9.30am to 4.45pm the room hadn't been serviced while we were out! Requested fresh towels and said I'd sort it myself. These rooms are a health hazard and the hotel should not be allowed to accept paying guests until they pass stringent health standards.

Read full review of La Quinta Inns & Suites
View 0 more photos
Hide full review
ComplaintsBoard
B
7:47 am EDT

La Quinta Inns & Suites possible mold in room.

When we got our room we noticed a wet spot on ceiling above beds that looks to be mold now. For as much as we paid for one of these rooms im suprised yall dont go around and check them better then that. Other then that everything else is great but its really gross that there is mold in a room that im paying a lot of money to sleep in, and i have a baby.

Read full review of La Quinta Inns & Suites
View 0 more photos
Hide full review
ComplaintsBoard
D
9:03 am EDT

La Quinta Inns & Suites no room service

We recently stayed at the La Quinta, in Fort Worth, 5800 Quebec ST, 5/17/19 thru 5/20/19
On the morning of the 18th I asked the maid in the hall to put toilet paper and more kleenex in our room, 421. She shook her head and said yes. We got back to our room
late that evening and our room had not been cleaned and we did not have toilet paper. I sent my husband down to the front desk for a roll. We left the hotel the next morning by 10:00am. We arrived back by 11:00pm and our room had not been cleaned again. I called the front desk and someone came up with toilet paper and towels. I have tried to contact the hotel and they have just blown me off. I expect some kind of compensation for the non service I received for 2 days.
Our confirmation # 88976EC001566
Our Account # [protected]
total for our room was $489.90
I am waiting to write my review until I hear from you.
Thanks for your attention, Jackie Benner

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
K
5:36 am EDT

La Quinta Inns & Suites being told im no longer able to stay at a la quinta hotel

My name is kelly mawson over the past 3 months ive stayed at a laquinta. Hotel onvriverside dr. In bakersfield ca. My stay started april 18, and had ended april 28. Ive moved aroubd a bit in the hotel. Probably 6 or 7 different rooms.. I checked back into the hitel on the 26 of april, went to the front desk to rebook the same room to be told im no longer accepted to stay at la quinta because one of the rooms i stayed in had bed bugs and i brought them there..The room in question was rented by others after myself...And also if i had bed bugs would i have not brought them to all the other rooms.The general manager was adoment to state the fact that i had the bed bugs..its funny ive stayed at other motels without this accusation being thrown at me...I dont have any idea why tbe general manager would come up with tbis conclusion...i would like to see some sort of paperwork orthat can confirm this ...and im trying to right tjis unjust slander with you before i contact a lawyer...i had already boojed the room and the room was rebooked at another faciluty...

Read full review of La Quinta Inns & Suites
Hide full review
ComplaintsBoard
V
12:43 pm EDT

La Quinta Inns & Suites nasty room and food, will never stay at laquinta again.!

We stayed at the Covington, GA LaQuinta June 1, 2019. It was a horrible experience and we will never stay at another LaQuinta. The room smelled of MOLD and MARIJUANA and we had kids with us. And, I am allergic to mold. This is simply wrong. The food was horrible. Kids didn't even like it. The price was extremely high considering the room... $165.00 for this.! Motel 6 is cleaner than your hotel..!

I would definitely like to ask for a refund. As a senior staying in a lot of hotels, I have never done this before, but, this room was unacceptable and the "Free Breakfast" was uneatable. We will never stay at another LaQuinta. We wanted to stay somewhere nice and were very disappointed.

After looking at the list of prior complaints, I am sorry I did not see this sooner. It is obvious LaQuinta does not take pride in their hotels.

FYI, the employees were very helpful and nice.

Derek Palmer
Victoria Neumann
Room 411

Read full review of La Quinta Inns & Suites
Hide full review

La Quinta Inns & Suites In-depth Review

Location and Accessibility: La Quinta Inns & Suites is conveniently located in a prime area, making it easily accessible to both business and leisure travelers. Situated in close proximity to major highways and public transportation, getting to and from the hotel is a breeze. Plus, with ample parking available, guests can rest assured that their vehicles are safe and secure.

Accommodation Options: La Quinta Inns & Suites offers a wide range of accommodation options to suit every traveler's needs. From cozy and comfortable standard rooms to spacious suites, there is something for everyone. The rooms are tastefully decorated and well-appointed with modern amenities, ensuring a pleasant stay for guests.

Amenities and Facilities: This hotel boasts an impressive array of amenities and facilities that cater to the needs of all guests. The fitness center is well-equipped, allowing guests to maintain their workout routine while on the road. The outdoor pool is perfect for a refreshing dip, and the business center provides a quiet space for those who need to catch up on work. Additionally, complimentary Wi-Fi is available throughout the hotel, ensuring guests stay connected at all times.

Customer Service: The customer service at La Quinta Inns & Suites is top-notch. The staff is friendly, attentive, and always willing to go the extra mile to ensure guests have a pleasant stay. Whether it's providing recommendations for local attractions or addressing any concerns, the staff is always ready to assist with a smile.

Cleanliness and Maintenance: The hotel maintains a high standard of cleanliness and maintenance. The rooms are spotless and well-maintained, and the common areas are always tidy. The housekeeping staff does an excellent job of ensuring that everything is in order, creating a comfortable and inviting atmosphere for guests.

Value for Money: La Quinta Inns & Suites offers great value for money. The rates are competitive, especially considering the quality of the accommodations and the range of amenities available. Guests can enjoy a comfortable stay without breaking the bank.

Food and Dining Options: While the hotel does not have an on-site restaurant, there are plenty of dining options available in the surrounding area. Guests can explore a variety of cuisines, from local favorites to international fare, all within a short distance from the hotel.

Safety and Security Measures: La Quinta Inns & Suites takes the safety and security of its guests seriously. The hotel is equipped with modern security systems and protocols to ensure a safe and secure environment. Additionally, the staff is trained to handle any emergencies that may arise, providing guests with peace of mind during their stay.

Overall Experience: Overall, my experience at La Quinta Inns & Suites was exceptional. The convenient location, comfortable accommodations, and excellent amenities made for a memorable stay. The friendly and attentive staff added a personal touch, making me feel welcome throughout my visit. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Additional Services and Features: In addition to the aforementioned amenities, La Quinta Inns & Suites offers a range of additional services and features to enhance the guest experience. These include a complimentary breakfast, pet-friendly accommodations, and a loyalty program for frequent guests. These extra touches make staying at La Quinta Inns & Suites even more enjoyable.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

La Quinta Inns & Suites contacts

Phone numbers

+1 (800) 642-4241 +1 (800) 753-3757 More phone numbers

Website

www.lq.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with La Quinta Inns & Suites?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with La Quinta Inns & Suites Customer Service. Initial La Quinta Inns & Suites complaints should be directed to their team directly. You can find contact details for La Quinta Inns & Suites above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about La Quinta Inns & Suites. Discuss the issues you have had with La Quinta Inns & Suites and work with their customer service team to find a resolution.