Kuehne + Nagelbeing told fdw support no longer wanted

FDW have traded with K& N for some years. However one of my staff members was told by Kavan in Leeds office this week, that as K&N have won so little support in jobs as against quotes he is not prepated to quote FDW any longer. This has come as a shock because FDW have had a good working relationship with you company and we spend several hundred pouns a month in revenue.
I have protested to Kavan on email, but he has so far chosen not to respond. I have also stated that if more compeitive rates are supplied to us, our support would increase. FDW are in the same position as K&N that if
competitive rates are supplied, then business will follow.
This has left a bad taste, and I am surprised that Kavan did not consult with
myself as business owner before deciding on this action.
Yours truly John Collumbine Director FDW Ltd Sheffield

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