Menu
Register
Write a review File a complaint
MRD X-Change GmbH Customer Service Phone, Email, Contacts

MRD X-Change GmbH
reviews and complaints

MRD X-Change GmbH's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
wallet.mycelium.com
wallet.mycelium.com

Learn how the rating is calculated

2.3 12 Reviews 11 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MRD X-Change GmbH reviews 23

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Works with paper wallets

I have downloaded several free bitcoin wallets. This is the first one that works with the bitcoin paper wallet from bitaddress.org which is available from GitHub. So this paper wallet can be run off-line. This gives you good security for cold storage. Unfortunately, the other wallet programs I have will not read the QR code necessary to recover your funds. This app does and I give it three stars for being able to do that at least that.

Cold storage is no good if you can’t unfreeze it.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
Q
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH It’s great. When it works

The app crashes about 9/10 of the time upon trying to do anything within it, but luckily it tends to receive and send bitcoin alright for the most part just don’t except to do anything beyond the first screen that pulls up because it’ll just crash. It’s done this for over a year. I’ve used it for a while & put up with and griped about it but i’ve never decided to leave a review. This app really needs updated support i’m only using an iphone 7 with maybe one of the newer versions of IOS

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Avoid at all costs

I used this app back in the day and everything was fine very simple. Fast forward to 2022 and I was using the mycelium wallet to store my rewards from Bitcoin mining using the same receive address fir all my payments, one day I saw the mining pool paid me and nothing was in the mycelium account hours later and over 10 confirmations. The money never appeared, I used the Jaxx app to restore my wallet with the seed phrase from mycelium and the money magically appeared that was missing from mycelium.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH What the hell????

I was very satisfied with this app for a long time but today everything changed...
I gave someone $5.00 worth of bitcoin and was charged $8.53 for the transaction! Not cool!
I’ve done this multiple times before and it was never that bad... keep this crap up and it’s just as bad as the banks stealing our money which then negates the usefulness of having crypto in the first place!
Very disappointed... I’m hoping this was just some freak thing. Maybe the developers can solve this issue and if they can make it right I will remove this review.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH No problem using bitcoin but

Hi all,
As far as I can tell this is a great wallet and I have had no issues. I guess my one concern is that I have heard very little regarding the up-coming bitcoin hard forks expected later this month, and how it will effect this wallet. I suppose this would be a question for the developers, but are there any plans in place to support seguit2x? If not, what safeguards are being put in place to prevent replay attacks, for example? I think this needs to be communicated better to us, hence my 1 star taken off. Still love the app and hope development on it continues

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Steals your coin with ZERO support available

This app boasts a huge disclaimer under its legal section that says, in short, we hold zero liability if, for example, the send function corrupts and only lets you send an arbitrary number of coins - less than 2% of the actual funds it says you have available. So let’s say you’ve deposited $2100 into this wallet. The app will only let you send $40 of that. You’ve tried reaching out to every non-existent entity listed under “support” to no avail. Your coins are lost. No one cares. No one is accountable. DO NOT USE THIS APP. Unless you like throwing your hard earned money away.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Has a BAD bug

Like some other users, my mycelium wallet has taken to WAY OVERPAYING miners. It’s happened 3 times in just the last day. I would put around $100 in the account, and send $84 using a “economy” transaction fee of $5.62. The transaction would send, but the wallet would change the miner fee to wipe out my entire account balance. I did this again with a $694 transaction that was set to cost $10.78. The transaction did take place, however mycelium again changed the miner fee to wipe out my entire balance (another $38). So mycelium keeps wiping out entire wallet balance and sending it to the miner.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Do not download this app! 10/10

I downloaded this app and quickly found out that it is not very compatible with IOS. You can’t see your transactions. Every time you hit the transaction tab the app crashes. Mycelium has no support team whatsoever. You you call the support number they answer one time and do not answer again. The do not respond to support tickets either. They were made aware of this problem 9 months ago when a lady posted on github they the app was crashing. What appears to be mycelium’s only tech guy responded with “ yeah our app is not very compatible with IOS. Sorry about that.” I almost lost $180 due to not being able to see my transactions.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH 40 confirms and still can't spend hours later

Ignore the high recommendations that brought you to mycellium, this is unacceptable.
I received a series of transfers into this wallet. After it said the funds were available, I couldn't send them, it said insufficient funds. I waited until more that 10 confirmations were made on each deposit, and still I cannot send the bits. I can screenshot it clearly saying I have $250.xx available, I click send max and $15.xx fills in. If I manually type in the amount in bits or dollars it says insufficient funds while I'm looking at that same number next to he words "available funds". Super aggravated right now, I was supposed to send these bits hours ago now, I backed up the wallet, searched the Internet for answers. Very unhappy

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Mycelium is awesome but the IOS app has none of the functionalities of Android app

I don’t understand why the developers of the IOS app do not include even the most basic and necessary options such as adding multiple already existing wallets. I mean, feel free to discriminate against apple users over far shidtier companies with a far more extensive track record of hegemonic blocs, worse labor abuses, actual lifetime child labor contracts and mafialike cruelties who just happen to ship bloatfudged Android systems on their phones... But at least let long term bitcoin users have access to the most basic damd functionalities for hell’s sake. I wasn’t even asking for the btc proximity market option, I’m just asking for at least the ability to store more than one compatible account in my wallet. Thank you.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Holdin, you goldin

Guys. I’m about ready to get this debt situation maxed out lol. I’m holdin, so I think I’m about to go run and build a tree house. And I don’t think I’m gonna brush my hair. You guys don’t mind. But, you do mine. And for that. I thank you. Haha. They can have that number paper and gold metal stuff that cannot be eaten, much less digested. Haha. All hail crypto and decentralization. Any body want a hug? Cuz, I don’t have paper just coin. F off Verizon and other greedy companies. I hope the power goes out and we are the only ones capable of creating fire. What are they gonna do when the tv isn’t on to tell em how to hunt? Guess they will work for the coiners. Awesome. This is the value age. Let’s get some cardio boys n girls. Thanks my Celium and coinbase. The people love you. Oh and whoever hacked my cryptopia, ... go to hell and ftfomf.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

MRD X-Change GmbH Re: the ONLY five star review

1) Bias as cause of bad reviews: that's ridiculous, but even if plausible I applaud the people who decided that support for UASF is good reason to reject the app. Some of us have lost money over the stupidest argument of all time, and frankly at this point I could give a flying BIP 148 about companies that aren't interested in stability and the longevity of BTC.

2) Did you actually read the reviews? Multiple reports: either lack of confirmations, or funds not transferring/appearing correctly. Have you experienced this at any point? I have, not with this wallet, but I have definitely paid the price for trusting shoddy platforms. Moreover, I never rate something five stars or praise it blindly. Only the app design team does that!

I know from personal experience that several wallets and storage platforms have similar issues, mainly because I've been on the losing end. YOU try contacting coinbase to ask about a technical issue, no go ahead I'll wait...after you realize that customer support is worse than Comcast and Time Warner together, then maybe you would rethink your flattery. If it can happen to anyone then it can happen to you. Based on experience with other resources that are glitchy and unpredictable, I would suspect that every program can falter - including this one.

3) uasf...gaa. "A foolish consistency is the hobgoblin of little minds" (Ralph Waldo Emerson). I intentionally mine slushpool so I can vote against that - all it does is devalue investments and market confidence. If that's your cause or the cause of the app designers here, then to both of you I say, you owe me for the money lost in downturns that happen every time a company or major platform like this made the [censored]ic announcement about support for bip/usaf. Every. Single. Time. I would watch as BTC values dropped $100, 'whew ok still ahead by ten bucks'. $150 'ok only less $40, that's ok'...↓$300...'crap, why is this happening'. I will check a few forums and low and behold some jerk is acting like he's a philosophical genius and arguing for a hard or soft fork on 'principle'. Here's the thing for all the principled people out there: the people who can affect the markets by tweeting against segwit already have enough money in traditional currency that they don't have to fear the outcome of their nonsense. So please those of us who mine have spoken and no you are not an oppressed group of righteous defenders, you are someone who decides that amputating a limb is the only option after getting a minor bruise.

Read full review of MRD X-Change GmbH
Hide full review

MRD X-Change GmbH complaints 11

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH Terrible and charges ridiculously for transactions

This wallet is very inconsistent. Only thing consistent about it is how often it crashes. Fees are never standard and are ridiculously high even for low priority transactions. My coins have been stuck in the blockchain for 3 days but it made me pay nearly $8 in miner fees. What’s the point of paying so much if it’s not going to even mine my coins lol

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH Bugs Bugs Bugs

There are so many bugs. Every time I try and click the ‘Transactions’ tab the app crashes. Or I’ll be any number of other places in the app and suddenly it will crash. I used to love Mycelium and I’m very disappointed in what it’s become. It’s scary to have my money in a wallet that doesn’t even function properly. Will be sending my BTC elsewhere immediately.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH Urgent: Erased Balances, Exchange Rates and Currency Options

This new version is somehow broken - my address has BTC value, but the wallet records none. I can see the balance on the blockchain. All the Bitcoin prices from various exchanges disappeared as well as the values for different currency options. I cannot sign transactions using the App because the software believes that there are insufficient funds. Please help!

Read full review of MRD X-Change GmbH
Hide full review

Is MRD X-Change GmbH legit?

Our conclusion: MRD X-Change GmbH's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

MRD X-Change GmbH earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

MRD X-Change GmbH has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for wallet.mycelium.com can be seen as a positive aspect for MRD X-Change GmbH as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of MRD X-Change GmbH's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Wallet.mycelium.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Wallet.mycelium.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The presence of an iframe in wallet.mycelium.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Wallet.mycelium.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wallet.mycelium.com may offer a niche product or service that is only of interest to a smaller audience.
  • MRD X-Change GmbH protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to MRD X-Change GmbH. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • MRD X-Change GmbH offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH It crashes, steals your money

I had to reinstall mycelium because it didn’t let me make a transference,I was thinking it had to do something with my iPhone, well, it wasn’t, when I reinstalled the app it has taken money from my account, approximately $50... and still keeps crashing on me, every time I tried to review my transactions.. and wouldn't let me post unless I give them at least 4 stars

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH No Longer In-Sync with Github Version

With v1.16, which ostensibly introduced restoring wallets without a backup, I had a concern. I decided to check out the code on Github and build it on my mobile workstation and run it on my phone, having compiled such myself. It didn’t run. Additionally, the app reports v36 instead of v1.16. Seems shady. Dumping this one, which has been my wallet for at least a year. I liked the play on Kingdom Fungidæ, too. Ugh!

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH Mycelium *Transaction* feature

Just wanted to let you know for some months the *Transactionsfeature on your wallet does not work properly, when you choose this option to look the status of any transaction or even check the confirmations it kicks you out of the app.

I am using an iPhone and have the latest version updated - iOS 13.4.1. I also deleted the MyCelium wallet then I downloaded it again and it does not work.

Thank you in advance for your help.

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

MRD X-Change GmbH DO NOT USE DANGEROUS

used for a long time the all of a sudden problems

SENT MY ENTIRE BALANCE INSTEAD OF THE AMOUNT SPECIFIED

Luckily it was to one of my other wallets thought it was a fluke/my mistake as I have used for years without issue tried a week later IT HAPPENED AGAIN I was very careful this time definitely the app

Could you imagine your bank sending ALL of your money away with no recourse?

Very dangerous

Tried to contact support nothing

Read full review of MRD X-Change GmbH
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MRD X-Change GmbH has left an official reply on this complaint.

MRD X-Change GmbH App

I can no longer Open transaction on app

Read full review of MRD X-Change GmbH
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MRD X-Change GmbH has left an official reply on this complaint.

MRD X-Change GmbH Awful

Do not get this wallet! Nothing but problems. Soooo many bugs

Read full review of MRD X-Change GmbH
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MRD X-Change GmbH has left an official reply on this complaint.

MRD X-Change GmbH Shut down

When ever I tried to check my transaction history the mycelium app shut down

Read full review of MRD X-Change GmbH
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MRD X-Change GmbH has left an official reply on this complaint.

MRD X-Change GmbH Avoid avoid avoid

Getting message the app can’t synchronize with server for 24 hours. No support. No message on website. Terrible

Read full review of MRD X-Change GmbH
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About MRD X-Change GmbH

Screenshot MRD X-Change GmbH
MRD X-Change GmbH is a renowned company that specializes in developing innovative blockchain solutions. Among its numerous blockchain projects, the company has created an exceptional cryptocurrency wallet, wallet.mycelium.com. This wallet is a testament to MRD X-Change GmbH's dedication to forging ahead in the world of blockchain technology.

Wallet.mycelium.com is a user-friendly platform that allows users to securely store, manage, and exchange a wide range of cryptocurrencies, such as Bitcoin and Ethereum. The wallet is designed to provide its users with maximum security, convenience, and flexibility. MRD X-Change GmbH has created a wallet that not only provides high security and privacy to its users, but also offers a wide range of features and functionalities that make digital currency management seamless.

One of the many standout features of wallet.mycelium.com is its advanced security system, which includes a Hierarchical Deterministic (HD) protocol that guarantees an extra layer of encryption and reduces the risk of fraudulent transactions. This ensures that any transaction made on the wallet is secure and unalterable. Additionally, the wallet uses open source code to ensure transparency and offers users complete control over their digital assets.

Moreover, wallet.mycelium.com provides its users with an intuitive user interface that makes it easy to navigate and manage their various cryptocurrencies. Users can easily check their account balance, send and receive payments, and monitor their transaction history. The wallet also includes a mapping feature that displays nearby businesses that accept cryptocurrencies, making it easy for users to pay for goods and services using their digital assets.

In conclusion, MRD X-Change GmbH has truly outdone itself in developing this exceptional cryptocurrency wallet. The wallet.mycelium.com provides everything users need to take advantage of the world of cryptocurrencies. Its advanced security features, user-friendly interface, and range of functionalities make it one of the best cryptocurrency wallets available on the market today.

Overview of MRD X-Change GmbH complaint handling

MRD X-Change GmbH reviews first appeared on Complaints Board on Apr 12, 2023. The latest review Works with paper wallets was posted on May 15, 2023. The latest complaint App was resolved on Apr 18, 2023. MRD X-Change GmbH has an average consumer rating of 2 stars from 23 reviews. MRD X-Change GmbH has resolved 4 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.3
7 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
MRD X-Change GmbH Category
MRD X-Change GmbH is related to the Cryptocurrency category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.