Koodo Mobile review: Koodo has the worse customer service and set up for the customer they lie

So I have been trying to get in contact with koodo now for a week, and not for a lack of trying on my end. I have had countless phone attempts with them and not single one has worked out I have tried everything. But thanks to their 2 call policy that no matter if the call gets dropped or anything happens than your back to square one again with no way of returning a call or fixing your problem.

This all started when I made the mistake of setting up a monthly plan instead of the pre paid plan, I waited 20 days for my new sim chip to come in the mail without knowing that they have charged me from the time they mailed out the sim chip instead of charging me from the time I activated the sim chip like they said they would. Now its been 2 weeks trying to get them on the phone to deal with this $360.00 bill which was supposed to be only $140, so like a normal adult I asked to split this crazy bill up and of course the agent on the phone completely agreed with me than once they were off the phone like 3 days later I started to get the disconnection text and emails from koodo. Koodo you suck so bad and thanks for your trap but I am not sticking with a company that I cant even speak to so long