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Home Appliances KitchenAid Refrigerator KRMF706EBS01

KitchenAid review: Refrigerator KRMF706EBS01

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Our refrigerator is not even 2 years old and it went out in November. We purchased a 5 year extended warranty. Warranty company thru Lowes A&E Factory Service was scheduled to come 2 weeks after frig went out. Then the tech never showed and we didn't get a call until late afternoon after waiting all day. Then another 2 weeks later the tech came and said he couldn't do anything until board? had been delivered. Another 2weeks and park was delivered X2 and one was defective and he put the other part in and it worked one day and went out again. Lowes has sent 300. for food lose and is sending check for fridge which is great buy doesn't replace the time and frustration of a faulty refrigerator that cost 4 grand! We want answers on why such an expensive refrigerator is irrepairable!? This is what I received from lowes>

Unit irreparable LOWES:[protected]
Wed, Dec 22, 2021 at 11:47 AM
Thank you for contacting Lowe's regarding your Lowe's Extended Protection Plan claim. Under the terms of the Extended Protection Plan contract, the full purchase price including sales tax (where applicable) is being processed for your product with the model number of KRMF706EBS.
While we do not want to delay your payment, to ensure the accuracy of the information we will wait to begin processing payment for 1 business day. If the customer name or address listed above is incorrect, please reply to this email with the correct information so that we can revise the claim prior to processing payment.

This payment fulfills the Extended Protection Plan contract. Please review your plan's Terms and Conditions for additional information. Keep this email for your records. Your protection plan reference number are located above should you need to contact us. We value your continued business and look forward to serving you in the future for all your home improvement needs.
Sincerely,
Lowe's Service Advantage.

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