Kitchen Craft review: Aka Lustre Craft

I purchased a sauce pan from Chef Steve at the Sun-N-Fun airshow this year as a gift for my wife. We could not duplicate what Chef Steve does in his show so I tried to speak with him via his email address and his telephone in Mt. Dora. After numerous messages on both numbers I simply gave up with the understanding that his word is worthless and the warranty is also worth the same. I noticed he was advertising as being at the Daytona Beach Home Show, Oct 24-25, 2015 so we decided to attend and confront him with the pan. He was a no-show but sent someone else to make the "waterless" claim. My wife is a graduate of the French Culinary Institute and knows the water content of vegetables and when the guest chef started making claims about "waterless" cooking and, in fact, was adding water to her demonstration we told her about our experience with Steve. The long and short of it is; the pan does work if you add the amount of water and understand this is not really waterless cooking. My main complaint it the total lack of customer service from Steve and his Mt. Dora operation. Please understand that if you but it at a show or take possession via shipping you can expect to keep it and never have another conversation with Chef Steve. Buyer beware!