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CB Vacuum Cleaners Kirby Complaints #2-21
Kirby

Kirby review: Complaint sarah sessions

S
Author of the review
3:38 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Sarah Sessions phone manager at Macon, Ga. Kirby Store was very unprofessional. She was told that she could not do a previously scheduled demonstration due to health a condition taking place. This woman "Sarah Sessions" continued to call and hassle and was hung up on after not taking "NO" for an answer. She then texted and stated "Why did you hang up on me? And I'm sorry you can't afford a Kirby!"
Well, this poor and ill mannered representative for the company really speaks great volume about who Kirby hires to represent them on the phone.

YOU LOST THAT SALE!

Kirby response
Jun 30, 2020 4:48 pm UTC
Kirby customer support contacts
Phone numbers

1800 781 556

800 5472 9272

Address

1920 West 114th Street, Cleveland, OH, 44102, US

Website

www.kirby.com

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Hello,

We are sorry to hear about the unprofessional behavior you experienced with an Independent Distributor in your market. We will take this input to help ensure it does not take place again

All the best,
The Kirby Company
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Keywords:
afford call demonstration hang up hassle health condition phone manager text unprofessional
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  1. Kirby Contacts

  2. Kirby phone numbers
    1800 781 556
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    36%
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    Australia
    800 5472 9272
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    European Countries
    8800 500 5146
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    100%
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    Russia
    +1 (800) 494-8586
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    USA and Canada
    +1 (800) 437-7170
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    Brazil
    +47 80 014 747
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    100%
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    Norway
    +7 495 374 7282
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    100%
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    Russia & CIS
    +27 800 203 222
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    South Korea
    +46 200 895 477
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    100%
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    Sweden
    +44 800 328 1247
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    100%
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    United Kingdom
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  3. Kirby emails
  4. Kirby address
    1920 West 114th Street, Cleveland, Ohio, 44102, United States
  5. Kirby social media
  6. Andrew
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    May 23, 2026
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Kirby Category
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