CB Car Dealers Mercedes-Benz International Complaints #102-121

Mercedes-Benz International Reviews and Complaints

Mercedes-Benz International review: poor service and inattentive staff

SLCResident of South Jordan, US

Mar 09, 2014 5:47 pm UTC

Resolved

I have dealt with sales staff and service staff at Ken Garff Mercedes-Benz of Salt Lake City and close to half of the people I've dealt with have a bad attitude. if you look up their reputation on Yelp it is terrible. lots of complaints. Also look up the rating on the Better Business Bureau and you will see lots of complaints also. there were numerous promises from a service advisor to get back to me and he never did. And when I complained (and I was very polite and really not asking for very much) the service manager really came across as a jerk. He was condescending and rude and did nothing to help me. next time I need service on my Mercedes I will be heading to Lindon Utah to the Mercedes-Benz dealership there. it is annoying when all up and down I-15 you see billboards for Ken Garff Salt Lake City Mercedes Benz talking about how "we hear you" and the service is so wonderful. It's not! The service is terrible and you can't sugarcoat it with a lot of expensive billboards. It just makes clients more upset when they are treated poorly by rude staff of Ken Garff. Why not take down the billboards, save some money, and pay a little bit more for employees who are actually nice to your clients? just a thought.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Mercedes-Benz International Contacts

Mercedes-Benz International phone numbers

800 9777 7777

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43%
Confidence score

International

1300 762 718

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Confidence score

Australia

8800 200 0206

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100%
Confidence score

Russia

+1 (800) 102-9222

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India

1800 881 133

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Germany

+1 (800) 387-0100

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Canada

+44 207 660 9993

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United Kingdom

+64 800 62 2277

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100%
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New Zealand

+32 80 011 412

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Belgium

+45 33 785 656

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Denmark

+33 149 932 107

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France

+39 23 859 133

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Italy

+31 800 637 2333

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Netherlands

+46 406 718 484

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Sweden

+90 212 867 3000

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+966 126 613 000

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Saudi Arabia

+65 62 981 818

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Singarope

+27 126 771 500

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South Africa

+82 800 011 886

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+66 20 341 000

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Thailand

+971 80 066 324

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UAE

+54 114 808 8700

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+55 800 970 9090

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Brazil

+1 (800) 367-6372

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Customer Service

+1 (877) 496-3691

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Takata Recall Hotline

+1 (800) 654-6222

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Mercedes-Benz Financial Services

More phone numbers

Mercedes-Benz International emails

socialmedia@daimler.com

100%
Confidence score: 100%

Support

socialmedia@mercedes-benz.com

100%
Confidence score: 100%

Mercedes-Benz International address

Mercedesstraße 137, Stuttgart, 70327, Germany

Mercedes-Benz International social media
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Oct 16, 2026
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