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Kellogg's Customer Service Phone, Email, Contacts

Kellogg's
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1.1 166 Reviews 163 Complaints
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Kellogg's complaints 163

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S
11:01 am EST

Kellogg's Pop-tarts

Good day,

I'm wondering about the pop-tarts. We buy these instead of the store brand, but lately, they are lacking on the frosting. I pay a premium price for these, why have you gone so cheap with this product? We have bought and enjoyed them for the better part of 50 years. Your product doesn't look anything like the picture on the box, very disappointing. Who knows, maybe the frosting machine needs an adjustment. Thank you for your time regarding this matter.

Desired outcome: Make POP tarts like they used to be, pre pandemic.

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9:31 am EST
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Kellogg's Blueberry wheats

I regularly buy Blueberry Wheats, at least a couple of boxes per week. I am constantly having boxes that have large amounts of wheat crumbs. I feel that the amount of waste is lost in the weight of the packet. I feel I am therefore regularly losing out on the amount that is included in the packet. I have included a single packet which shows the amount left.

Desired outcome: I feel that a discount off Kellogg's wheats to spend in store.

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6:55 pm EST

Kellogg's Town house flipsides

Kelloggs Town House FlipSides I brought 2 box of Flip Sides 80% of all the crackers were broken in pieces I was very disappointed in the quality of the product I have bought these numerous times and they’ve always been perfect but this time it was something I was not expecting really like I said disappointed. what up selling pieces for whole cracker?

Desired outcome: REFUND //STORE COUPON

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2:45 am EST

Kellogg's Kellogg's Crunchy Nut Cereal, 500 g

I have many times placed an order for Kellogg's Crunchy Nut Cereal, 500 g from Amazon India. Many times, if you check the order history, the product had bugs and insects in it. I have complained to Amazon customer service many times. This time when I opened the box, the return window or the complaint window date had closed and the product had not expired. I talked to the customer service agent about this but she was not supportive and satisfactory. I even asked her to connect me to the department in Amazon which can take this complain seriously. I did not called for an apology or refund or replacement but wanted to complain about this product. Kellogg’s is a big brand, but this product manufactured by them is not up to its quality and risks the health of its customers.

I want an action to be taken against this product which is making money by selling poor quality product.

I hope to hear from you soon with a positive response.

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3:51 pm EST

Kellogg's Corn pops

I bought my husband a box of corn pops 18.1oz box, he says they taste like carboard. I purchased it on 01-19-2023 at Walmart in Houlton ME. He says they leave an after taste in his mouth. I have bought this cereal before, with no complaints. the used best by date is Sept 10.2023.2 KNC 010545 is located under neither the date. The scue is [protected].

Desired outcome: We would like to replace the box.

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6:49 pm EST

Kellogg's Town House

The quality of the crackers are not as they used to be the last three boxes I bought the crackers are all busted up. You can’t put anything on them. I bought the townhouse crackers from different locations, with the same results busted crackers, they can’t be used for anything they are all crumbs.

These products were bought at Walmart locations in Morristown, Tennessee and Jefferson City, Tennessee. They were purchased December 2022 and January 2023.

Desired outcome: Would like to know if they have been any changes in the way that you make these crackers because if they continue like this, I will not purchase any more.!

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10:25 pm EST

Kellogg's Pop tarts (brown sugar cinnamon)

My Frosted Brown Sugar and Cinnamon Pop Tarts looked like a generic version of their self! There was hardly any frosting on them and they just looked horrible in appearance! I literally thought they were a generic brand, but knew they weren’t! They look nothing like they used to and make me not want to buy them anymore! I’m very disappointed in this product now!

Desired outcome: I would like a refund!

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10:07 am EST
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Kellogg's Moldy product (Frosted Mini Wheats)

Sirs, I do not remember where or for how much I purchased a box of your Frosted Mini Wheats Net. WT 18 oz. The best if used by date is Oct 04 2023 KPB 110A 02:43. UPC [protected]. K189966 018 NLI# 15682b. They have a moldy taste; they do not smell different. I wanted to let you know because of the possibility of someone getting ill. I myself only ate 2 or 3 bites and had very slight side effects. So, I am not trying to get anything for free or start a lawsuit, I AM just informing you there is a bad box of product purchased in the North East corner of OH, or North West corner of PA where I tend to do my shopping. I have the product still.

cindy jones

[protected]@live.com

Desired outcome: I'd appreciate a response.

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11:09 am EST

Kellogg's Nutri grain breakfast bars

On 12/12/22 I purchased 3 boxes of the Nutri Grain breakfast bars. I purchased them at Walmart in Dry Ridge, Ky.

I purchased 3 boxes. 2 were fine but one had a expiration date of 10/30/22. I took it back to the store and they wouldn’t do anything about it.

This isn’t the first time I have had this problem.

The QR code is [protected] 8. I do not have the receipt do to it blowing away when putting groceries in trunk.

I have been eating them for year's.

Sincerely,

Bonnie Clem

Desired outcome: I would like my box of breakfast bars replaced.They are not cheap

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9:58 pm EST

Kellogg's Austin Peanut Butter on Toasty Sandwich Crackers 8-1.38 oz (39g) packages

Over the last several months, the manufacturing quality of this product has declined. The peanut butter filling is out of position on the cracker, squeezed out of the cracker into the packaging or missing altogether. Additionally the crackers without the peanut butter are dry and pulverized easily.

I am surprized that this was not detected by your quality control processes.

Please take a closer look into code date: JUL 24 23 PA

Individual package code: P07243AN

Bar code: [protected] 2

Thank you for your attention to this request.

Desired outcome: I have purchased 10 8 packs of this product in the last three momths and about 50% of the product was in the condition as described above.Purchased at Smart and Final in Vallejo, Ca. [protected] Sonoma Blvd.

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11:21 am EDT
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Kellogg's kellog's pop tarts

The pop tarts are paper thin! What the heck?! In July 2022, my son orderded two cases of the unfrosted brown sugar cinnamon pop tarts from amazon & they were ridiculously thin! At first I thought it was just a manufacturing error but now we know it's obviously just a scam. A total rip off! Cutting back on ingredients has compromised the product way too much! Also, it's been impossible to find the unfrosted brown sugar cinnamon pop tarts in any store. We buy store brand pop tarts now. WE ARE NOT HAPPY!

Desired outcome: We'd like the pop tarts to be made like they used to be. Not paper thin.Thank you.

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11:19 am EDT
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Kellogg's Kellogg's All Brand Buds

On Monday the 24th of Oct my wife opened a new box of Kellogg's All Brand Buds and found on top of the cereal a large piece of something brownish with green coloring in the center of it. (attached is photos of how it was found in the box and other photos, one with a quarter for size comparison. Needless to say this killed her appetite for awhile. I picked it out and it was of hard surface material (see photos). Awaiting your response.

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7:37 pm EDT
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Kellogg's Rice Krispie Treat cereal original

It has been 2 years that I have not had my rice krispie treats cereal and I'm going through Rice Krispie Treat cereal DT'S .I think you made a very foolish mistake whoever made the decision to stop making this cereal.It was the only cereal I bought and it used to sell off the shelves and I could hardly ever find it . bring it back.

Thanks for killing breakfast

Tracy Adkins

Desired outcome: I'm boycotting Kellogg's

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3:07 pm EDT

Kellogg's Raisins bran

Today, Aug 31st 2022. 2:00 pm. Went for the raisin bran. Poured my cereal, added milk. Ate a spoonful. Saw something floating on top. A worm... omg.. ran to bathroom. Gagged. Spit it out.. got the box, poured it out onto a paper plate. Surprise. Another movi g worm. 😝 gross. Proceeded to throw out all Kelloggs products. I'm freaking out. Feel sick to my stomach. Discusted...have to let the world k ow about this. This is unacceptable. What r u going to do about this?

Desired outcome: Refund my money's for the two boxes of raisin bran as well as the life cereal. I threw all of them out. I'm done with you. Lifelong customer here no more... our foods she contaminated.

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Jessica Shaw
, US
Sep 24, 2022 6:52 am EDT

This has just happend to me !

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4:29 pm EDT
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Kellogg's Special K Chocolate Covered Flakes

I purchased a new box of Chocolate Coated Flakes Special K Cereal a couple of days ago from Walmart. I just opened the box and the chocolate flakes are all white from fat blooming. I am assuming due to a drastic temperature change of some sort. I have not experienced this with this product before. It is very off-putting and unappetizing. I am not sure if this is more common than I have experienced. I don't want to purchase again if so. Thanks for the input.

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8:42 pm EDT

Kellogg's All’bran honey almond

I have been buying All’bran honey almond for 10 years, in the last few months, Kellogs still advise this product But there’s no almonds in it, But still charging close to $8 a box, which is wrong it’s cheaper to buy the normal box and add the honey and almonds, But the point is use shouldn’t be charging the high price for a advertising product which doesn’t have any nuts in it, it’s wrong (The product needs to be fixed or will be taking further how many people are getting ripped of

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11:29 am EDT

Kellogg's Pop Tarts Frosted Strawberry

I buy this product all the time. I just bought this product from Walmart last week, I bought the 48 pack. I don't know what happen to this product, every time I open one it breaks and after it pops up in the toaster it is soft where it breaks in half or sometimes in pieces. This has never happened before, it never has broken apart, never soft. Please look up this batch. I am very disappointed.

12 toaster - May 19, 2023 CPA3 18:14

Thank you

Susan Callahan

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4:06 pm EDT
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Kellogg's Cheez-its

Purchased Chex it’s, they were not what was expecting. They looked like they went to war. Lots of crumbs

I was very disappointed in the quality of the product I have bought these numerous times and they’ve always been perfect but this time it was something I was not expecting really like I said disappointed.

Connie hughes

7797 n rice dr

Lake havasu city, Arizona 86404

[protected]@yahoo.com

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3:33 am EDT
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Kellogg's All Kelloggs cereal

Six times I have been deathly ill after eating kelloggs cereal. Within hours I end up violently vomiting cannot hold water or food down for two or three days and then I'm finally well .

Each time was KELLOGGS special k. My wife was repeatedly sick as well. I don't care how woke a company is ,it seems they are purposely poisoning people. My wife was even a spokesmodel for this nasty brand giving samples to customers. You can't help promote a Eugenics agenda through food and think you're getting away with it. Stop letting bill gates agenda and his money override food standards

Graphene oxide had been seen in their corn flakes prior and I thought it was a joke but Everytime I have eaten it since June of 2021 I have gotten deathly ill with a fever as high as 105. The emergency room said sickness was directly caused by food I ate clearly.

Desired outcome: Pay my medical bills and time lost from work because of this carelessness and refund our money for these six purchases. I also have witnesses to my sickness.

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5:12 pm EDT

Kellogg's Strawberry iced pop tarts

I have bought your poptarts for years with no issues. This is the second time in a year that i have toasted the poptart and the top of it is like raw dough. It is mushy, not cooked and looks like a raw cookie on top after toasting. Even when I put it back in the toaster for more cooking it comes out uncooked on top. This issue is obviously not just one batch as this has happened a few months before.

Desired outcome: Refund? Better preparation in the factory.

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Overview of Kellogg's complaint handling

Kellogg's reviews first appeared on Complaints Board on Jan 30, 2007. The latest review Where's the beef - I mean strawberry? was posted on Mar 10, 2024. The latest complaint store manager was resolved on Mar 22, 2010. Kellogg's has an average consumer rating of 1 stars from 166 reviews. Kellogg's has resolved 4 complaints.
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  1. Kellogg's contacts

  2. Kellogg's phone numbers
    +1 (800) 962-1413
    +1 (800) 962-1413
    Click up if you have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number Click down if you have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number
  3. Kellogg's emails
  4. Kellogg's address
    1 Kellogg Sq, Battle Creek, Michigan, 49016, United States
  5. Kellogg's social media
Kellogg's Category
Kellogg's is related to the Snack Foods category.

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