K-9 Ballistics
Reviews and Complaints

Item was out of stock on their website. I place a request to be notified when in stock. I get the notification and place my order. They sent me the wrong item and even the wrong size. I fill out the return request online. They take over 48 hours to respond and say they are now out of stock again on the item I originally ordered and they will not commit to overnighting me my original purchase, which has been paid for, when they are restocked. Absolutely no accountability or sliver of customer service. They got their money and could not care less about correcting their error and the customer suffers. Spend your money elsewhere.

This bed from K-9 Ballistics (k9ballistics.com) is not the best one out there. My little mini dachshund managed to bite through three holes on the side of the bed within an hour of me taking it out of the box. Can you believe it? What kind of material is this made of? I thought it would be tough and durable, but man, was I wrong!

And this isn't the first time I've had issues with K-9 Ballistics. This is actually the second bed I got from them. The first one started to fall apart after just a few weeks. Luckily, they have a warranty, but it took them four months to honor it. FOUR MONTHS! That's ridiculous. I had to keep following up with them and it was just such a hassle.

Overall, I'm not impressed with K-9 Ballistics. I know they claim to make "indestructible" dog beds, but that's clearly not the case. And their customer service leaves a lot to be desired. I definitely won't be buying from them again.

This K-9 Ballistics bed is supposed to be tough, but my deep den large bed couldn't even last 30 days before getting a hole in it. I decided to file a warranty claim and was told they could ship the replacement in May 2019, even though I filed in February 2019. That's a pretty long turnaround time if you ask me.

Now, here's the kicker: to get a replacement large bed, K-9 Ballistics wants me to shell out over $60 more, or they'll just send me a medium bed instead. That's not fair - I paid for a large bed and I want a large bed. It's frustrating that I have to fight for what I paid for instead of getting a quick and seamless replacement.

Overall, I'm disappointed in the quality and customer service from K-9 Ballistics. It's frustrating to have to deal with a company that doesn't seem to value their customers or stand behind their products.

from K-9 Ballistics if you don't want to get scammed.

I recently bought a bed for my lovable fur babies from K-9 Ballistics website. After waiting eagerly for a few days, the package finally arrived. However, when I opened the box, I was disappointed to find out that the bed was not the color I had ordered (talk about poor quality control!). Worse yet, it looked like it had already been used. To add insult to injury, I discovered that it was not the right size for my pups. What a mess!

Naturally, I decided to return the bed immediately. Unfortunately, that's where my nightmare began. The company refused to give me a refund, and even had the nerve to ask for an additional $40 dollars to cover the cost of processing my returned item. Can you imagine? Me, pay for their mistake? I don't think so.

To be honest, I'm really unhappy with my experience dealing with K-9 Ballistics. I would advise anyone considering making a purchase from them to think twice before clicking that Buy button. From their poor quality products to their lousy customer service, K-9 Ballistics is nothing but a sorry excuse for a company. You'd be better off buying a bed from a flea market instead.

In conclusion, save yourself some money and headaches by avoiding K-9 Ballistics. Trust me, you'll thank yourself later.

I gotta tell ya, my first dog bed from K-9 Ballistics lasted a good while, and it was pretty cool of them to replace the cover when my big dog destroyed it. But, I gotta say, the liner on the inside of that one and the one we got after that is flaking off like crazy! It's making a huge mess in the washer and dryer, even though we followed their directions. My advice? Use a handheld cleaner to clean these beds if you want them to last longer. Other than that, it's a pretty good bed for your furry buddy.

So, I found this place called K-9 Ballistics and let's just say, I was not too impressed. So apparently, they say they have these chew proof dog beds that come with a 90 day guarantee. But let me tell you, those beds are not what they say they are. My dog managed to chew right through it in no time. And get this, the guarantee they offer only means that they will replace the bed once within the 90 days. What good is that if you know your pup is just going to chew through it again? The worst part is that they don't even explain this to you until after you've ordered. Like, come on guys! If you have to hide something like that, something's not right. So my advice? Save your money and don't bother ordering from K-9 Ballistics.

I bought a bed from K-9 Ballistics for my husky, and unfortunately, it didn't last long at all! After only 30 minutes of use, it was completely destroyed. Needless to say, I was extremely disappointed and upset. I decided to reach out to their customer service team to see if they could help me out. However, when they finally got back to me on Monday, they informed me that their warranty did not cover destruction caused by chewing. They claimed that the bed was only meant for scratching, which I found confusing because the product description clearly stated that it was suitable for both chewing and scratching. It was frustrating to feel like my concerns weren't being taken seriously.

All in all, I would say that I had a pretty negative experience with K-9 Ballistics. While I understand that their warranty is limited, I believe that they should be more transparent about the limitations of their products. It's also worth noting that the bed I purchased was not cheap, so I was disappointed to have such a short-lived experience with it. If you're looking for a durable bed for your pet, I would recommend doing some more research before settling on K-9 Ballistics.

I bought a dog bed for $85 at K-9 Ballistics and it turned out to be too hard and tight, my dog won't even come near it, even with a blanket on it. To be honest, even I wouldn't want to sleep on it. I wish I had done more research before purchasing from this company. Unfortunately, I just found out that they only give store credit for returns, and I definitely don't want another one of these beds. I highly recommend avoiding K-9 Ballistics.

This K-9 Ballistics company talks about their dog beds being indestructible, but let me tell you, my dog sure proved them wrong. I mean, come on, they couldn't even handle one night of my pup chewing on it. Ended up with not just one hole, but four!

So, I reached out to them and they said that they'll replace the cover only once. And the bed? Forget about it! Apparently, it's all my fault for not taking the bed away when my dog was getting too chewy on it. But really, who's gonna do that in the middle of the night?

Honestly, this is ridiculous. I paid good money for what they advertised as an "indestructible" bed and ended up with a product that couldn't even make it through one night. Don't bother wasting your money on this joke of a product and company.

So I was lookin' for a bed for my dog, one that could stand up to his mighty chewin' skills and stumbled across K-9 Ballistics. They had a big ole advertisement sayin' their beds were chew-proof and guaranteed. Sounded good to me, so I went ahead and forked over $200 for one of their beds.

Well, let me tell ya, that bed didn't last five days before my dog tore it apart. So I contacted their customer service department to take advantage of their guarantee and boy, were they a bunch of jerks. They only offer a single replacement cover or a 50% refund and I had to badger 'em to even get that. I mean, what's the point of a replacement cover if the dog is just gonna tear through it again?

So all in all, I was pretty disappointed in K-9 Ballistics. Don't believe all the hype they give you about their chew-proof beds, because it ain't true. And their customer service leaves a lot to be desired. Save your money and go somewhere else for a dog bed that'll actually last.

I got this chew-resistant crate pad for our Boxer from K-9 Ballistics and it was supposed to work great, but it didn't. Within an hour of bringing it home, our dog had gnawed a huge hole right through it. I was so bummed. I reached out to the company because their website says they offer a 90-day warranty, but it was all a bunch of malarkey. They didn't live up to their promise and only refunded me a tiny bit of what I paid for it. It was such a headache. I wouldn't suggest anyone bother buying from them. It costs too much and it's not worth the trouble of trying to deal with a company that's so shady and dishonest. I'm really let down.