Joyfolie

I gotta say, I was really drawn in by Joyfolie's gorgeous clothes and their summer sale. I mean, who doesn't love a good deal, right? So I took the plunge and ordered three pieces, making sure to read their sizing chart carefully. Unfortunately, two of the items just didn't fit me right, and the third wasn't as bright and colorful as it looked in the pictures.

I figured no big deal, I'll just return them and get my money back. But when I went to start the return process, I found out that it wasn't going to be that easy. I had to click through four different pages before I finally found their return policy, which said that they only give refunds on full-priced items that aren't discounted by a promo code or sale pricing that ends in $0.99 or $0.97. And to top it off, I only had 30 days to make the return.

Honestly, I was pretty ticked off. I mean, I'm a first-time customer and I feel like I got burned. I don't want a store credit, I want my money back. And honestly, I don't think I'll be shopping with Joyfolie again. If a company can't be upfront about their policies and doesn't follow industry standards, then they don't deserve my business.

I was recently disappointed with my experience shopping at Joyfolie. While the dresses I purchased looked nice, two out of the three that I received fit poorly and were unflattering in the bust area. Additionally, the third dress arrived damaged, although I was willing to have it repaired myself. Upon contacting Joyfolie regarding returns, I encountered frustrating obstacles that made the process nearly impossible. It seemed as though they make it difficult to send items back with the intention of keeping customers from returning merchandise. Each dress had to be individually packaged in the original bag they arrived in, and if the bag was damaged in any way, it made the return process even more inconvenient. I was further disappointed to learn that if an item was on sale, Joyfolie would only offer credit for the returns and did not cover the cost of shipping. While I had all the original packaging and was able to send the items back, the process required so much effort and hassle that the credit was not worth the time it took. As such, I do not plan to shop at Joyfolie again in the future.

Recently, I had the opportunity to order some clothes for my young daughter from JoyFolie and while I was enticed by the cute styles, I was underwhelmed by the quality of the products I received. In fact, I was so disheartened by the lack of quality that it is unlikely I will be returning as a customer.

Although the styles themselves were lovely, upon receiving two sets of pajamas, I realized that they were shockingly transparent when held up to the light. This was particularly concerning as I had purchased them for my twelve-year-old daughter, who would not want to feel self-conscious about wearing see-through clothing to bed.

Additionally, while I was initially excited to purchase a robe for my daughter, I was disappointed in its texture. I had hoped for a velvety soft material given the price tag, yet it felt mediocre at best. While it wasn't exactly scratchy, it was not the cozy plush feeling I had anticipated.

Despite my disappointment, I will not be returning these items. I inadvertently missed the return policy which means I not only have a store credit, but I would have to pay for shipping costs for the return. As a result, I will still be giving these items to my daughter for Christmas, but I feel they are not worth the premium price tag for the subpar materials used.

Ultimately, I don't mind spending money on quality items but in this case, I feel as though I paid top dollar for products that didn't quite meet my expectations. While my daughter will undoubtedly enjoy her gifts, I will be hesitant to spend my money at JoyFolie in the future.

As a customer who recently purchased items from Joyfolie, I'm disappointed with my shopping experience. Shipping took longer than expected, which can be frustrating when you're eager to receive your items. Additionally, while the pictures on the website are beautiful, some of the poses the models strike can make it difficult to determine how an item will fit on someone who doesn't look like a model. I found the sizing to be a bit off, and the items didn't fit me quite as well as I had hoped.

One thing to be aware of is that the company doesn't offer refunds for sale items, which can be frustrating if you order something and it doesn't work out. You'll be stuck with the item or have to pay for return shipping to exchange it for something else. It's something to keep in mind when deciding whether to purchase something on sale.

One of the biggest issues I had with Joyfolie is the lack of customer service. There's no phone number listed on the website, and email responses can take a while. While the customer service representatives are polite, I found that they weren't able to offer much assistance or guidance when I had questions about my order.

Overall, I wouldn't recommend ordering from Joyfolie. It feels like a small operation run out of someone's garage, and the lack of customer service and return options make it a frustrating shopping experience. Instead, I would recommend finding another store with a brick-and-mortar location or a stronger online presence that offers more comprehensive customer service and return policies.

As someone who likes to give new brands a try, I was excited to shop at Joyfolie. I have to admit, my experience was mixed. While some items fit perfectly and looked great on me, others were completely off in sizing and didn't look like they were supposed to. Honestly, I don't understand why they even provide a size chart because the inconsistencies in their sizing make it completely irrelevant.

On top of that, I had some trouble with their "buy one shoe, get another free" promotion. They initially said that they would have to manually place the order for me but by the time I got around to sending in my shopping cart, I was told that the promotion had expired and that I would have to wait for their next sale. I was rather frustrated with this as it wasn't my fault, and I felt like they should have honored the promotion despite my delay.

Unfortunately, when I reached out to customer service about this situation, I was met with poor service and unhelpful responses. It left a really bad impression on me. I even began to wonder if some of the positive reviews I read were written by Joyfolie employees. However, I must admit that some of the items I purchased were lovely and unique - so I won't write them off completely.

Overall, I would advise shoppers to be cautious when making a purchase from Joyfolie. While the brand has some really great pieces, their sizing is inconsistent and their customer service is lacking. If you decide to buy, just proceed with caution and manage your expectations accordingly.

I recently discovered Joyfolie through a friend's recommendation and decided to place an order for some adorable dresses for my daughter on January 2nd, 2021. With so many beautiful options, it was difficult to narrow down to just a few selections, but I eventually settled on three favorites.

Unfortunately, my experience with Joyfolie was not exactly what I had hoped for. Eleven days later, I received an email notifying me that the items I had ordered were oversold and that they could not find anything comparable to what I had purchased in a size 7 across their entire store. While they promised to refund my money within 7-10 days, I was disappointed to say the least. It's frustrating when something you've been excited about falls through, especially as a first time customer.

Furthermore, while they did offer a coupon for $20 off $50 as a "gift," I couldn't help but feel slightly insulted by it. After all, if they couldn't find anything comparable in the size I ordered, why would that be considered a present? Additionally, the coupon was only valid for 90 days, and could not be applied to any of the sale or discounted items. Ultimately, I found that their everyday sales and coupons ended up being a better deal than this "gift."

After reading through some of Joyfolie's reviews, I couldn't help but feel grateful that I was able to get a full refund, rather than store credit. It's certainly not the experience I had been hoping for, but it's still better than being left with unusable store credit.

I was excited to try out Joyfolie for my birthday gifts from my husband - he ordered a variety of cute dresses in size M that ended up being much too large. Unfortunately, the company's non return policy made it difficult to exchange the items. Returned for store credit, I was disappointed to find that much of what I had my eye on was out of stock. I eventually selected a few shirts and a dress in a size S, but unfortunately, these items also didn't work out. The S was much too small and the cheap fabrics made everything look and feel less than stylish. Though initially enthusiastic to share Joyfolie with my friends for their unique and trendy clothing options, I was left disenchanted by their disappointing fit, lackluster customer service, and misrepresented fabrics. Overall, shopping online for clothes with Joyfolie has certainly been my worst experience to date, and I would caution others to take note before investing in their products.

As a parent, there's nothing more exciting than dressing up your little ones for special occasions. So, when it was time for a photo shoot with my daughters, I knew that I had to get the perfect dresses for them. I came across Joyfolie's website and was immediately drawn to the beautiful range of dresses they had to offer. I placed an order for a few dresses in different sizes, hoping that one of them would fit my girls perfectly.

To my disappointment, when the dresses arrived, they didn't fit as I had hoped. I needed to re-order them urgently, so I decided to order different sizes and pay for expedited shipping to ensure that we had the dresses in time. However, my disappointment with Joyfolie was just beginning.

I soon found out that Joyfolie has a policy that items purchased with a discount code are not eligible for refunds, only exchanges or store credits. As a customer, this was frustrating and unfair, as I had only used a coupon to save some money. I was not looking for anything more than a refund of what I had paid, minus the shipping costs.

Adding insult to injury, one of the dresses that I had originally purchased was defective, with incomplete stitching on the bottom tier. Considering the high original cost of the dress, I was expecting better quality and customer service from Joyfolie.

Despite paying almost $50 for shipping between the two orders, I was left with no option but to exchange the dresses for a store credit. This was quite disappointing, and I would not recommend that anyone purchases from Joyfolie due to their strict and unfair policies that punish customers for taking advantage of sales and coupons.

In conclusion, I was disappointed with my experience with Joyfolie. As a customer, I expect transparency, high-quality products, and fair policies that take into account my needs as a consumer. While the dresses looked beautiful on the website, the experience of dealing with Joyfolie left me feeling cheated and unsatisfied.

I recently purchased a beautiful dress for my daughter from Joyfolie, in preparation for our family vacation on the beach. I was delighted when my order arrived in good time, and the dress looked absolutely stunning. However, when my daughter tried it on, we discovered that it was too snug around the waist and unable to fit her properly.

After consulting Joyfolie's return policy, I was somewhat dismayed to find that I would have to navigate several steps and meet certain requirements just to return the dress. Additionally, because I had used a discount code, I was only eligible for an exchange or store credit- which was not particularly helpful, given that the dress was already the largest size available for girls.

I decided to reach out to Joyfolie's customer service through the website's chat feature, hoping that they would be able to offer some assistance. However, I was disappointed when the representative reiterated the company's strict return policy, without offering any helpful suggestions.

When I expressed my frustration at the situation, I was even told to try purchasing a dress in a woman's size- which seemed like a completely unreasonable solution. It was clear that Joyfolie's policies were not up to date and did not value customer satisfaction. I now find myself stuck with an expensive dress that does not fit my daughter, and the prospect of store credit that I will likely not be able to use.

All in all, my experience with Joyfolie's customer service was disappointing and unsatisfactory. As an online retailer, It is crucial for them to have a more accommodating and modernized approach to returns and customer satisfaction, in order to maintain positive long-term relationships with customers.

My personal experience with Joyfolie (joyfolie.com) has been a bit of a mixed bag. On one hand, I absolutely love their girls' clothing, and have continued to purchase from them for that reason alone. On the other hand, the women's clothes I've bought have never quite fit me right, which has been a bit disappointing.

Another issue I've had with Joyfolie is in regards to their customer service. I wrote a mediocre review about one of their items, but it was either never posted or removed promptly. This left me feeling frustrated, as I had taken the time to share my thoughts and feedback, only to seemingly have it ignored.

However, my biggest issue with Joyfolie has been with their "insiders" program. As a member of their site, I was supposed to receive a monthly free gift with purchase - each email stated that "no promo code was required." However, despite making several very large purchases in the past few months, I have never received the free gift. When I contacted customer service after the first month of not receiving it, they told me that they wouldn't send me one after the fact, and sent me instructions for what I was supposed to do next time.

According to Joyfolie, in order to receive the free gift, you're supposed to "select your free gift" from your cart. However, this isn't mentioned in the free gift emails at all, and despite trying multiple computers and browsers, I have never seen this option. When I contacted customer service again and explained my situation, they essentially told me "too bad," even when I chatted with them online just before making another purchase and asked if they could add it for me. This left me feeling frustrated and upset, as it seemed like such a small gesture that they were unwilling to make.

Overall, while I love the girls' clothing that Joyfolie offers, I have been a bit disappointed with their customer service and the lack of transparency around their "insiders" program. If those issues were addressed, I would definitely be more likely to continue shopping with them in the future.

Recently, I purchased a pair of sandals for my one-year-old granddaughter on Joyfolie's website. Though the sandals were originally priced at $49.99, I was able to reduce the price by $9.99 with an online coupon. When the package arrived, I was disappointed to find that the promised quality did not live up to the price tag. Unfortunately, the sandals were of low quality and appeared to be cheap, mass-produced Chinese imitations, which did not match the value represented by the packaging.

Upon contacting the company, I was told that the purchase was a final sale and that I would not have the option for a refund. I expressed my concern about the sandals' size and quality and requested an exchange. Despite not having any posted refund policies on their website, I was reluctant to purchase from Joyfolie again in the future because of their poor customer service. Though they claim to be a small business, their website boasts high levels of success, which was not reflected in their unwillingness to assist customers with concerns.

To add insult to injury, one of the sandals came with gardenias that had little pearls, and not all of the flowers had pearls but threads. The representative told me that they would email me with a resolution, but to my disappointment, I have yet to hear back from them. I am willing to take whatever legal recourse is necessary to prevent the company from being dishonest or taking advantage of hardworking customers. Overall, my experience with Joyfolie was disappointing, and I would caution others before purchasing from them in the future, especially if they are not transparent about their policies and procedures for returns and exchanges.

I recently had an experience with Joyfolie that left me feeling disappointed and frustrated. I purchased two dresses for my daughters but unfortunately, one of them was too tight and the other was itchy and too long. As the dresses ended in .99, I was unable to receive a refund. I reached out to the company and requested an exchange for the dress that was uncomfortable, but they informed me that they were unable to accommodate my request. This left me feeling unhappy with their inflexible exchange and return policies.

I had hoped to have the dresses exchanged before Christmas so my daughters could wear them for the holiday, but it has been several weeks since I returned the items and I have yet to hear from Joyfolie. As the mother of three girls, two of whom are teens, I was disappointed that Joyfolie didn't have better policies in place for an online store catering to young girls. Shopping online can be tricky when it comes to sizing, and it's important for a business to have more flexible return policies.

When I expressed my frustration to Joyfolie, they apologized but stated that they were a small business. While I understand that companies have limitations, I don't think it's fair for customers to lose money on shipping and for exchanges to be so difficult. I will not be ordering from Joyfolie again, and I would caution other shoppers to be aware of their return policies before making a purchase.