Journeysboots

I told the salesperson that I was buying boots for my wife and the salesperson sold me a men's boot. She sent my receipt to the wrong email and of course I threw away the box because I was on a business trip when I bought them. The boots have never been worn and I called the nearest store and the had me drive 25 miles just to tell me to contact customer service. Customer service told me told me there's nothing they can do without a box! I spent well over $100 and this company is only concerned about a box. If this is there attitude, I'll spend my money elsewhere. Horrible!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.