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Joss & Main Complaints & Reviews

Joss & Main — napa drop leaf dining table

I first placed an order for this table on September 10, 2019 and was given an approximate delivery date. After that date...

Clothing, Shoes & Acc  · Nov 21, 2019

Joss & Main — dining table that has been for and still not delivered

I ordered a table, have been calling for days and can't be told when my table will arrive. I was told there was a "case...

Charlotte Retail Stores  · Oct 23, 2018

Joss & Main — rugs

I had originally purchased the three rectangular rugs in various sizes with item #MGNM04A. I cancelled those within...

Lee's summit Other  · Sep 08, 2018

Joss & Main — waiting since feb 22,2018 for credit on return

in Jan 2018 I purchased an area rug. Didn't open it because there was a fowl smell from it. I shipped the area rug back...

Boston Furniture  · Apr 07, 2018

Joss & Main — Never again!!

No values on how to treat customers. Been waiting for my sofa to arrive for 2 months. Thank god didn't order anything else...

Boston Furniture  · Dec 27, 2017

Joss & Main — They charged me for "free shipping"

I bought two beautiful lamps from them: Bailey Table Lamp and Lexi Table Lamp. The website claims that they provide a...

Boston Furniture  · Dec 04, 2017

Joss & Main — anneliese 88 sectional

I am not giving a negative review of this sectional as I have yet to receive it. The sectional looks beautiful. I...

Furniture  · Nov 30, 2017

Joss & Main — website access

Hi J&S, Greetings from Arizona! I feel like you are losing more business than you are gaining by making people enter...

Jerome Online Shopping  · Nov 20, 2017

Joss and Main — pick up of carpet to be returned

On 9/17/2017 I ordered a carpet, isabella ivory rug. After receiving the carpet we decided to return it to joss and...

Furniture  · Nov 02, 2017

Joss & Main — room divider & rug

I place an order and come to find out my order was not excepted because my card address was different so I called my...

Tampa Furniture  · Oct 11, 2017

Joss & Main — wrong couch delivery 2 times

Several months ago I ordered the Ilana 119" sectional sofa in spinnsol navy. They delivered a couch that was missing a...

Larchmont Furniture  · Aug 26, 2017

Joss & Main — evelyn curtain panels

Joss & MainI had originally ordered two sets of the white Evelyn Curtain Panels (order #[protected]) on May 26, 2017. After hanging...

Osceola Home & Garden  · Aug 20, 2017

Joss & Main — wrong couch. horrible customer service!!

Order #[protected] - not only were we sent the wrong couch (Sectional was facing the wrong way) the entire sectional...

Furniture  · Jul 22, 2017

Joss & Main — returns

I bought some cushions from these guys (are they Wayfair or Joss&Main btw?- not clear) that I'm trying to return, but...

Houston Furniture  · Jul 16, 2017

Joss & Main — poor customer service

I am very disappointed with Joss and Main. Your customer service said they would apply a discount, to place the order, I...

Furniture  · Jun 15, 2017

Joss & Main — Accent Chest

Joss & MainI spoke with [protected]@wayfair.com 8 days ago about the product I ordered being damaged. I emailed photos and wa...

Furniture  · May 30, 2017

Joss & Main — 7-piece angelica patio seating group

Joss & MainJosh and Main had this item up on its website for $529.99 showing its 81% off the original asking price of $2, 765.97...

1 comments Furniture  · May 15, 2017

Joss & Main — I bought a sofa from Joss & Main and received the wrong one

I bought a sofa from Joss & Main and delivery was very slow. I tried to cancel my order many times but they did not...

Boston Furniture  · Apr 05, 2017

Joss & Main — Sectional sofa. Not received in 2 months order number: [protected]

This is the most insane thing i have ever dealt with in my entire life. The "expected delivery date" to the delivery...

New York Furniture  · Apr 04, 2017

Joss & Main — Order no [protected] couches

I received 1 couch on March 10th and have been trying to get an update on my 2nd couch ever since. Talked to a Lauren...

Meridian Furniture  · Mar 28, 2017

Joss & Main — Shipping to customer

I am very disappointed in this company! I am a Interior Designer and delt with getting furniture to my clients and NEVER...

Furniture  · Mar 18, 2017

Joss & Main — Delivery of a living room chair

I bought a living room chair from them, it was the worst buying decision I ever made! They delivered it on a day I wa...

Furniture  · Feb 09, 2017

Joss and Main — Bed order

I ordered a bed in October they said it would take 2 weeks - it's been 5 months and I still have not received order but...

Jupiter Furniture  · Jan 23, 2017

Joss & Main — Missing order and no way to contact customer service

Hello I really need help and I need to reach someone from Joss & Main! They do not reply when I try to contact them...

Boston Home & Garden  · Jan 06, 2017

Joss and Main — Service

I purchased two end tables. Nov 28, 2016 Total $471.90 Joss & Main Order Number [protected] Nov 23...

Furniture  · Nov 29, 2016

Joss & Main — Freshly cut 7.5' to 8' christmas tree

Bought a Christmas Tree and never got it! Ordered November 7 for delivery on November 23. If I could give zero, I would...

Boston Home & Garden  · Nov 28, 2016

Joss and Main — Shipped items after I canceled

I have the same issued. I ordered two night stands on a Monday that was supposed to ship on Wednesday. The order wa...

Online Shopping  · Aug 18, 2016

Joss & Main — Disappointed

Ordered a table from www.jossandmain.com and after I paid I received a confirmation email. Later they contacted me and...

Boston Furniture  · Jul 14, 2016

Joss & Main — Rug order

I have to admit, I'm a Joss and Main groupie. However, I think we are in for a separation. I order a rug 2 weeks ago...

Boston Furniture  · Apr 12, 2016

Joss and Main — E-Certificate Purchase

I purchased an e-certificate from them in the amount of $207 for custum artwork. When I contacted the company doing the...

Online Shopping  · Feb 24, 2016

Joss and Main — Order shipped after cancellation

I also had an item shipped after cancelling the order after 20 minutes of placing it. I never received the email they...

1 comments Online Shopping  · Feb 23, 2016

Joss and Main — Customer Service

I had a very bad experience with jossandmain.com. First their delivery times are too long because probably most of the...

Furniture  · Feb 11, 2016

Joss & Main — Cannot purchase a gift card!

I tried to buy a gift card for my sister since she is a big fan of Joss & Main. I bought her one last year and this year...

Boston Furniture  · Jan 08, 2016

Joss & Main — Strange company

I am furnishing a very big apartment and so am ordering from multiple sites. I wanted to order a few lamps from Joss ...

Boston Online Shopping  · Dec 09, 2015

Joss and Main — Improper shipment causes two month delay

I purchased two bookcases from J&M on October 11 for $3300 but only received a single unit on October 30. J&M had both...

Furniture  · Nov 10, 2015

Joss & Main — Order Cancelled

I placed an order for a sideboard and painting. Two days later I received an email that my order had been cancelled. I...

Home & Garden  · Oct 27, 2015

Joss & Main — Returns

I made the mistake of ordering prints from Joss & Main that could only be exchanged for store credit. I was sure I could...

Boston Online Shopping  · Sep 19, 2015

Joss and Main — Items shipped after order was cancelled

When my order was placed with free shipping, the order summary popped up with $60 shipping fee! I immediately took...

Clothing, Shoes & Acc  · Sep 16, 2015

Joss and Main — Ever Changing Delivery Date

NEVER buy from them if you need the delivery date to be anywhere accurate. They give you ship dates that constantly...

Furniture  · Aug 25, 2015

Joss and Main — Poor delivery and customer service

9 weeks ago I purchased a beautiful picture as a surprise birthday present. The date for despatch and arrival worked out...

Home & Garden  · Aug 05, 2015