I purchased two watches from Jomashop’s website in November and December 2025, both advertised as brand new. However, the watches arrived without an invoice, without manuals, without manufacturer warranty, without tags, and with visible scratches, as well as missing protective stickers.
The after-sales service of this store is horrible.
I contacted the company multiple times through their customer service emails and received no response at all.
I do not recommend this store.
Recommendation: I do not recommend buying from this store.