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John Deere Complaints 86

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1:50 pm EST

John Deere Stay away

John Deere Credit ordered a repossession of my farm equipment that was unnecessary and inconsiderate, and then charged me, the customer, $1, 000 to reclaim the equipment. Their action was not illegal, just illogical and insensitive.

When my income was reduced last year, I contacted all of my creditors asking for lower payments. Of nine credit accounts, John Deere was the ONLY one that refused. I continued to make regular payments, but at a reduced level. The original loan balance of $13, 600 was down to $1, 400 and would have been paid off before long, when they ordered the repossession, which cost me the additional $1, 000 to reverse.

Again, their action was not against the law, but it was counter-productive, in that they now have a very dissatisfied former customer who would have been loyal to them until this happened.

They need to reverse their rigid policies and offer their collection agents more leeway to approach their work with a stronger sense of humanity.

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cowfire
index, US
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Jan 24, 2011 3:16 pm EST

Similar experience. I was late on a few payments, told JDC the situation, that I could pay back all the overdue with penalties and interest in 30 days. They said OK. 15 days later go to barn to find excavator repo'd. JDC added thousands of fees. Their collection agencies then told me contrdictory stories, yelled at me, etc. Nevere in my life will I use JDC. SUCH A BAD TASTE IN MY MOUTH I WILL AVOID JOHN DEERE...Which is sad because that's what our entire family of farmers has used for generations...

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paid 10, ooo cash for new x740 garden tractor, first use engine overheated, had service dept.work on it three times, did not fix problem, still having same problem, only has 71 hrs on it, and they put 22 of those on it, have to add coolant every use, salesman said not to worry, he would order a different one, week later manager told me, not going to happen...

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2:50 pm EDT

John Deere Snow blower is junk

I bought the snow blower in Oct 2009, brought it out on the first snowfall and it would not move. Sent it in for warenty repair, got it back and same thing. Sent it in a second time, John Deere added some weather striping and roughed up the drive plate. Still did not work, sent it in a third time. John Deere kept it until April and brought it back. When I tried it in August it would not move in reverse. So they have it again. When is enough, enough, they should replace it but John Deere will not. John Deere wants me to trade it in on a new model and pay them for all the time it sat in the shop. John Deere snow blowers are a ripoff!

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RDame
Fitchburg, US
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Dec 27, 2010 12:43 am EST

I too bought a John Deere snowthrower last year. Shear pins are too small and the holes in the augers and wheels are sloppy. Pins are aluminum which work hardens and becomes extremely brittle. I replace at least three every snow storm. Hitch pin in wheels broke and had to replace those because the wheels fall off. Transmission does not work properly and does not adjust properly. I bought this instead of a Honda and it was a serious mistake. I have used all kinds of snow removal equipment over the years and this is the worst piece of junk by far, and not cheap at 18.500. Should have bought a Honda...

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RDame
Fitchburg, US
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Dec 27, 2010 12:40 am EST

I too bought a John Deere snowthrower last year. Shear pins are too small and the hoes are sloppy. I replace at least three wvery snow storm. Hitch pin in wheels broke and had to replace those. Transmission does not work properly and does not adjust properly. I bought this instead of a Honda and it was a serious mistake. I have jused all kinds of snow removal equipment over the years and this is the worst piece of junk by far, and not cheap at 18.500. Should have bought a Honda...

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7:29 pm EST
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John Deere multiple, relative to a tractor package purchase

Bought a 5045 E John Deere tractor with loader, blade, auger, mower deck, and trailer. Picked it up from Foster's in Hockley, Texas and transported it home to SW Colorado. I have had diesel utility tractors from 19 HP to 85HP, trucks, generators, and I have operated combines, haybines, choppers, forklifts, backhoes and skid steers for some thirty years, but is was my first brand new tractor ever, so you imagine my excitement. Shopped locally, but the closest I could come to a comparably sized/priced tractor with loader was in Utah, and it did not come with a trailer or other equipment, and it wasn't a JOHN DEERE. I figured it was worth the drive. I needed a larger tractor, as I help to maintain a one and a half mile lane (two neighbors pitch in when they are in town), and have been using a 19 horse power 40 year old tractor with a 4 foot blade spending some fifty hours moving snow one month last season while everyone else was out of town. The dealership was made abundantly aware of the proposed use (to move lots of snow), and the winter weather it would spend most of its time operating in. The salesman even talked me into upgraded wide ag tires ($500) extra because he said "all of his other Colorado customers loved them". I was hesitant because wide tires, like dual tires "float" on heavy snow. But they were on the tractor when I got there, and they seemed aggressive enough.

Got it home and couldn't get it started - Oct 29th, 13 degrees. Finally warmed up outside and it started, the mower was on, so I mowed for a while. Neighbor came by to check it out and noticed antifreeze pouring from the tractor. I checked, needed antifreeze, and figured when the presale service took place, they didn't get the cap back on right. But curious, I checked the rest of the fluids. Oil was very very low, hydraulic fluid almost didn't register. UH OH! Took it in to the local John Deere, yep, needed all fluids and had a stripped hose clamp. Gee, you would have thought presale service would have caught that, but I got a blank presale JD form. Foster's service manager claimed they did the presale service, but they never use that form?!? I live alone right now while my husband works toward retirement in another state. I figure it was a damned good thing that the hose clamp issue came up, because I might not have checked the other fluids until 50 hours went by, (per manual check) and I would have been just like another Hockley, Texas customer who is complaining of a faulty engine. Maybe he didn't get any oil either...

Home a second time, things seemed okay, but I still struggled to start the darned thing. I make a home for the mower and attached the blade, because we are getting into snow season. I help a neighbor move a little dirt, and smooth the drive to my barn. Still struggling to get the tractor started, so I called the local guys after damn near memorizing the manual re: cold weather starting. Turns out the nice folks in Hockley sold me a diesel tractor with absoutely NO preheat, no block heater, no glow plug, no exhaust preheat, nada. The exhaust preheat and block heater were only about $350, which I would have obviously paid for at the time of purchase, but the salesman failed to mention that preheat equipment on this tractor is optional. Not a single perso I have talked to, farmer, industrial user, no one has EVER heard of preheat being optional on a diesel, and nothing I was referred to by the dealer would have alerted me to that fact. Because of a bad snow storm I could not get the tractor to the local shop (A. it wouldn't start, and B. the road was treacherous with about a foot of snow, so I got to pay $95 per hour for a brave young man to lcate a shop truck with 4x4, come to the farm and spend 4 hours installing the equipment in 4 degree weather. Hockley won't even consider reimbursement for anything. Their arguement is that the salesman is from Houston where you don't need preheat, and the preheat equipment should only cost - oh an hours worth of work and some hundred or so dollars in parts, yeah, my bill was $820.

Ah, back to the blade, the pivot pin sheared off the second time I used it for snow -mind you not three feet of snow, but maybe half a foot of powder, fell off right in the middle of the road. I called Armstrong Ag/ Ag-Meier in Brenham, Texas, an they were glad to supply a new part and pay for the major strip and reweld. I figured the two inch steel pin must ave been poorly cast, or was brittle for some reason? Got the blade home, re attached it and set to plowing. Plowed like a champ, and was I ever relieved. Second wave of snow, and again I started early during the storm, because it was New Years, and I figured the neighbors would be busy with family. Have to admit I was on pins and needles worrying about "stressing" the new blade. It is a gravel road, but it is meticulously maitained in the summer by all the neighbors, so should not present such a challenge. Almost done, headed home and the pin sheared again. The mfg rep says he will try to work with me, but is only willing to refund what he sold the unit to Foster's for, and will not pay to ship it back to Texas. He could care less that a 54 year old woman had to wrestle the stupid 200 pound blade into the bucket in the middle of the road, in the dark, in a snow storm.

There is an old adage for this situation f----- but not kissed. I am planning to file a suit in Colorado if John Deere World and Ag-Meier do not come up with a workable solution. Time is running out for me, te is a new storm moving in. I do not want to file a suit, but any possible savings are slowly going right out the window because Foster's Farm and Equipment has to be the very worst dealership I have ever had the misfortune of buying from. All I want is reimbursement for the freezing service call, reimbursement of the cost of the blade, and to not pay some $300 shipping to get it back to Brenham, maybe a sum total of $2000 at most. You would think they would get a clue, that fighting a civil suit in COlorado is going to cost them alot more.

Hope this saves someone else the same issues.

PS, Foster's was loading a smaller tractor package when I picked mine up (and by the way I didn't even have to sign for the thing), they allowed the new owner to leave the lot with the same pieces of equipment strapped only with one inch nylon straps like you would use for furniture in the back of a pickup. They were amazed I brought chains, commercial chain tighteners, and six 1400 pound commercial ratchet straps to secure equipment. I saw two of the other man's little orange straps on the freeway entrance ramp, and hoped like hell he did not kill someone with flying equipment on the way home. Foster's is irresponsible, and I want everyone to know it.

Anyone interested in a class action?

To the site owners, there is nocategory appropriate for this complaint.

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john deere tractor
US
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Aug 26, 2016 1:55 pm EDT
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I bought a from Home Depot John Deere Riding mower 100 series, 54 " deck ND 25 HP Motor. I paid $3500.00. 2 days before warranty expired 47 hr's
the engine blew up, broken rod. I was referred to Ritchey Tractor in Maryville, 1746 Lamar Alexander pkwy by their sticker on my mower for warranties.
I dropped it to Ritcheys, with they confirmed it was still under warranty. I took the mower there and left it, which was advised by service dept. they called me back approximately 3 hrs later saying that motor was no good and it would cost more to fix the motor than to buy a new mower for $2500.00 to fix it.
They advised me that was not covered under John Deere warranty, because Ritchey Tractor said sometime in the machines life it had been low on oil,
I know for a fact I changed the oil & serviced the machine every month, and as long as I have had it it was low on oil. When it came from John Deere factory could it have been damaged in preposition . There was no leaks, no signs of oil drip age, so where in the 47 hrs of use, did the oil usage go.
Just to look at the mower, Ritcher Tractor also charged me $82.31 just to tell me it was blown up and no warranty and the motor is disassemble in a box on my trailer, and at no time did I visibly inspect to the parts accordingly to Ritchie Tractor. In the mean time Ritchie Tractor had the wrong invoice of someone else s, they finally found my invoice, I will not refer anyone to Ritchie Tractor, Home Depot or John Deere. They do not keep their word for their warranty's. They rip the customers off . I would think twice before buying a John Deere tractor

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Hunter jumper
US
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Apr 12, 2013 3:55 pm EDT

Please, what does being a man have to do with it! What about the company' s responsibility of providing SERVICE to the customer. They got the sale and somebody didn't follow thru. Joe I can't even make out your comment!

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wis joe
conrath, US
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Nov 14, 2012 5:14 am EST
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hi i am joe . live in northern wis . got same tractor. bought here. brand new. dlear did not tell me about it, .next time i buy case or kabot they glow plugs on all tractors turn key on count to 10 start.i been jd man 55+ tears johndeere whent to mexico., canda.

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Tractor Man 8
Victoria, US
Send a message
Dec 30, 2011 7:38 pm EST

I guess you should have had your husband pick up the new tractor. Men know to check things out before hauling things over 1000 miles back home, DUH!

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12:15 pm EDT
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John Deere bad company product

Dear sir/madam

I have purchased a tractor 5310 96 MG global excel from your agency R.K. AUTOMOBILES siddharthnagar U.P.bill No.35.
in 140 hrs. it has damaged 5 times when i complain to the agency they said to contact to our company eng. Mr.Satish Sarerde
Then I contact him he said i have no time because I have to deal all U.P. so you contact to your dealer.
Please help me who will solve my problem . I sended the tractor to the agency but my problem is as it is.

Mahesh Agrawal

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12:58 pm EST

John Deere paid for mdse, but not delivered

DO NOT BUY ANYTHING FROM NICOLE CIPRO AKA NICOLA JEFERSON. SHE IS A RIP-OFF ARTIST WITH NO MORALS AT ALL. WE WERE "TOOK' BUY HER FOR $5000.00 FOR A TRACTOR, WITH NO DELIVERY. NOW SHE WANTS $4000.00 MORE TO REPAIR THE TRUCK BEING USED TO DELIVER THE TRACTOR. THERE NEVER WAS A TRACTOR, WE ARE CONVINCED. SHE IS NOT IN GOOD STANDINGS WITH EBAY OR EQUIPMENTTRADERONLINE.COM EITHER, SO DON'T LET HER FOOL YOU LIKE SHE DID US. THE POLICE AND FBI ARE IN THE PROCESS OF INVESTIGATING HER AND HER CRONIES. IF YOU HAVE BEEN TAKEN BY HER, PLEASE NOTIFY THE LOCAL LAW ENFORCEMENT AGENCY IN YOUR AREA AND GO TO WWW.IC3.GOV TO FILE A COMPLAINT. EVENTUALLY, THEY'LL GET THE WITCH.

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Srinidhi Cotton Mill
Kagaznagar, IN
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Dec 12, 2024 1:37 am EST

We from m/s srinidhi cotton mill having issue about john deere service in sirpur kagaz nagar.Your people are asking to repalce the parts where the vehicle is full serviced in your authorisized service center.Where there is no requirement for not spare...After full serviced with a bill about 52000...

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Jerry Wells
US
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Dec 16, 2023 9:42 pm EST
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transaxle went out in a little over 3 years after after i bought it brand new the repairs will cost me $590 plus labor this means probably a $1000 repair bill cost almost more than it is worth

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lloyd newman
NEWELLTON, US
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Oct 23, 2023 1:30 am EDT

turbocharger broke and there are no replacements available. deere will not allow us to borrow one from a broken picker in inventory to finish harvesting our cotton crop. i've got a $400,000 picker that wont run and its deere's fault. Half my 2023 income still in the field with no help from deere.

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shelupriya
District Vidisha, IN
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Jun 06, 2023 8:45 pm EDT

Dear Team.

Kindly resolve this issue because MY RC CARD NOT GENERATE IN RTO Murena M.P.

MY TRACTOR MODEL. 5050D

TRACTOR NO. MP06AC4426

OWNER My self Shailendra Tiwari

Kindly resolve this issue on urgent basis.

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shelu tiwari
US
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Jun 04, 2023 12:34 pm EDT
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Dear Team

I purchased a tractor in MP and registered in RTO Murena but not received RC Card till date.

Because not HSRP complete in RTO System My tractor no. MP06AC4426 Dear team please complete HSRP Application in RTO System.

My contact no. [protected]

Shailendra Tiwari

from M.P.

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Ran44699
Little rock, US
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May 21, 2023 2:05 am EDT

John Deere e100 riding mower 2 years old won't go forward or backward spring on the back transmission rear end pulley pop off its he'll to fix I got it at home depot 4-16-20 model #[protected]

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Hughesdepilotofmagnificence
Suttons Bay, US
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Dec 10, 2022 11:26 pm EST
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My 2015 John Deere Z960R developed a transaxle leak due to poor quality seals which required a service bill of $1247.83 at my local John Deere repair shop. For a five year old machine that is stored indoors and the fact the seals are located in a protected area on the machine I don't feel these seals should have failed.

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April Ramey
Milton, US
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Nov 14, 2022 8:25 am EST
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I asked to have my Nov payment defered to the end of payments. I have been paying it on time since 4/13/2020 I have never missed a payment. It was declined and said they would take a smaller payment and I would have to pay late fees on that. Come get your junk...

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Cjb72
Arapahoe, US
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Aug 08, 2022 12:34 pm EDT
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I have screen shot the problem. This is ridiculous! This man never directed me to anyone that could help or gave me any info on any other products! It’s a shame people are like this that work for you! I wanted a new mower but thanks to this guy I guess I’ll have to check else where and most likely another brand!

Overview of John Deere complaint handling

John Deere reviews first appeared on Complaints Board on Dec 2, 2008. The latest review Bad compression relief valve at 115 hours was posted on Nov 5, 2024. The latest complaint john deere 2014 2032r tractor ser#1lv2032rlelh113333, 193 hours. was resolved on Aug 28, 2018. John Deere has an average consumer rating of 1 stars from 86 reviews. John Deere has resolved 7 complaints.
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    100%
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    Thailand
    +84 12 011 121
    +84 12 011 121
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    100%
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    Vietnam
    +55 193 318 8100
    +55 193 318 8100
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    100%
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    Brazil
    +52 818 288 1212
    +52 818 288 1212
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    100%
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    Mexico
    More phone numbers
  3. John Deere emails
  4. John Deere address
    One John Deere Place, Moline, Illinois, 61265, United States
  5. John Deere social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all John Deere contacts
John Deere Category
John Deere is ranked 3 among 731 companies in the Automotive and Vehicles category

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