The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Jennifersignbodybody.comNo Refund

I placed an order on [protected] (order #36544) for rhinestone earrings and rhinestone bra straps for our son's wedding. My first complaint e-mail is dated 4-5-2011. I finally rec'd the earrings sealed in a plastic bag - they were damaged...some of the rhinestones were loose in the bag. E-mail informed bra straps were sold out; advised I wanted a refund. On [protected] Jennifer e-mailed she would issue a refund. Never received. I was advised how to return the damaged earrings, insured them even though damaged so I had proof of such return, and I have all such documentation. I have sent numerous e-mails, called many times, been promised refunds for both, and to date I have never received a refund for either item. My order total was for $ 69.90. I would greatly appreciate any help you could give me to recover the full amount I am justly due. Thanking you in advance, I am.

Respectfully submitted,

Janie Church [protected]
17 Violet Drive
Hanover, PA 17331

Responses

  • Ma
    makuehn Apr 15, 2013

    I am going through a similar experience with [protected]@bodybody.com.I have been trying to resolve an issue for 9 months.They have taken my money but have not shipped any merchandise. 160 dollars. I have sent countless e-mails and left numerous voice mails which have not been returned. It is so frustrating. It's not so much about the suit anymore rather the moral indifference this women displays. I will not stop until I get some answers and my money back.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem