iYogiFailure to cancel auto renewal

F
This review was posted by
a verified customer
Verified customer

After my CA Antivirus software started having problems, CA told me that my computer was the reason for the problems. CA Software referred me to iYogi who (someone from India) promptly told me that it would cost $169.99 to fix my computer. After paying this fee and spending several hours on the phone/computer with iYogi, they told me the CA software was at fault! The solution, ultimately, was to REMOVE the CA software. Months later, iYogi called and asked if I wanted to renew IYogi services...I said "no" and don't auto renew me. Well they did auto renew; I called CA and then iYogi and they gave me a cancellation confirmation number. A month later, they billed me again. I called iYogi, got a refund confirmation number. Now the same charge showed up on my Mastercard bill. Its pretty obvious this is SCAM that CA Software and iYogi participate in together. Don't use either service would be my recommendation.

Responses

  • N2
    n2chat May 26, 2012

    Contact your attorney general. It's time these crooks are stopped. We ALL should file complaints with the Better Business Bureau, the attorney general of you state, and actually the federal agencies. IYOGI are a bunch of damned crooks!

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.