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1.3 476 Reviews

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35 Resolved
439 Unresolved
Very poor 🤒
We don't know much about how ITV handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with ITV and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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ITV reviews and complaints 476

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Newest ITV reviews and complaints

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C
3:17 pm EDT
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ITV saturday tv

I have never been more disgusted in my life at the rubbish that is being screened, why do we have to watch two Idiots doing silly voices.
Also what is funny seeing people dropping their pants on TV, and the commentaters thinking it is funny.
I did not think After Harry Hill acting the idiot things could get any worse, then you put this tripe on.
The script writers might think it is funny a lot of viewers think it is disgusting, surely You must have people in this day and age that are educated adult.
I would rather watch a History page than the rubbish you expect us to watch at the weekends, For crying out loud bloody well wake up we are not children.

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5:25 pm EDT

ITV repeat

Seriously do u really have to keep showing fast and furious 7 over and over and over night after night for the millionth time, it was played 2 nights ago and blow and behold tonight 2/8/19 it's on again, don't u think we're all sick of seeing it now as it's always the first one and 7 u keep showing wot about the ones in between 😡 please take notice of my tiny voice as this tiny voice speaks out for everyone many thanks w newns

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1:28 am EDT
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ITV good morning britain

The male presenter who stated he was from "a Muslim background and allah made me forget to put a bet on" is using the program as a platform to promote religious belief's. I find this outrageous. I believe in no gods but it I said on national tv that Jesus, allah or any other god we're not real would expect to be dismissed. Personal beliefs are exactly that. Promoting them to the masses is abusing his position. I would class his actions as gross misconduct and hope he will be dismissed with immediate effect.

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B_Lady
, GB
Aug 05, 2019 5:54 pm EDT

I agree he is intolerable, and his habit of shouting, talking over guests and generally loving the sound of his own voice make GMB unwatchable. It's the BBC for me until Piers returns.

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N
12:54 pm EDT

ITV dan wootton on lorraine 29 july 2019, duchess of sussex

Dan Wootton incorrectly singled of the Duchess of Sussex for guest editing a magazine. However other senior members of the Royal Family have done so without issue. The Prince of Wales guest edited Country Life, the Duchess of Cambridge guest edited the HuffPo and the Duke of Sussex guest edited a Radio 4 program. This targeted at the Duchess is not warranted. Poor journalism on a current affairs program. Why attack the Duchess on a public broadcaster for following the lead of other royals.

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5:20 pm EDT

ITV itv voice kids

Me and my husband have been watching the voice and voice kids but will I am always picks black children or adults its wrong and something needs to be done even when his last group of kids won one black and white child got thought he spoke the black child hand but not the white child is it me or is that racist thinks its disgraceful for someone to watch let alone be the one as he walks away from something need to be done about it.

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3:07 pm EDT

ITV advertising

I am like most women disgusted and degraded by the showing of adverts containing womens essential sanitary products, these are essential items and we do not need them continually splashed all over the tv, especially when in mixed company, and also to degrade us even further by implying that every women has a bladder leak problem, whether with age or after having a child this is misleading and distasteful. Has I have said they are essentials, you have women saying I pee myself, I have a little dribble, or whoosh to late, why can't you just advertise them without the disgusting anidotes. This is discrimination agaist women. I am 63 yrs old and I don't need your products, it would be beneficial if you rethought your advertising.

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11:17 am EDT

ITV the chase

The Speed at which Bradley delivers the questions to the chaser in the final round is absolutely unbelievable, and frankly quite laughable.
When people have been 1 second away from winning due to Bradley speeding up for the chaser is unreal and they should be allowed to win due to the unfairness of the round. There is a disclaimer at the beginning of the round, however it seems no rush is being made to fire out questions on the contestants part. I am astounded and quite frankly disappointed at the lack of compassion there is for the contestant. The first round there are no issues due to the multiple choice and no rush to get the questions out, which changes to a different outlook when it is against the clock.
I do hope this issue will be looked at, as it has gotten gradually worse since the first year of the show.

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Lewis Harper
, US
Aug 10, 2019 5:13 am EDT

Such an abusive and abrasive reply is uncalled for. You are only showing your lack of intelligence and empathy.

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A
6:01 am EDT

ITV axing of jeremy kyle

I really dont understand the hypocrisy of the people who banned Jeremy Kyle because some one committed suicide .
Love island 2 suicides directly related to the show .As it been banned no why?
Ok Jeremy Kyle has it's up and down you get some free loaders on just for 15 mins of fame
But how many people as the show helped people turn there lives around
Probably a lot more than love island
Absolute disgrace the powers that be
PC brigade running it
I'm not big fan but stinks of hypocrisy

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8:03 am EDT

ITV britain’s got talent

It's not the actually program that I am complaining about but the marks and Spencer sponsorship clip. One in particular, the one with the tomato ketchup bottle that seems to get a little excited and pops his lid and makes a moaning noise. I think this is a little inappropriate as young people could be watching this program. As a family program I would have thought they would have screened the clips a little bit better.

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Gareth Rowlands
, GB
May 31, 2019 4:03 pm EDT

Watched BGT tonight and last night.
Terrible, pathetic and awful.
Cant watch again
No wonder real talents DO NOT enter this dreadful programme,

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K
9:16 am EDT

ITV axing the jk show

you axed a show because someone commited suicide yet you still show that rubbish love island and 2 people have died from that crap, its pathetic
bring back JK its not his fault the guy failed the test may he r.i.p but axing the show is by far the most stupi thing you could do if anything axe that crap love island its fake
i think everyone would agree

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7:47 am EDT

ITV youtube

What sort of company are you You stupidly get rid of this show and now. You delete the YouTube channel get your priority in check. Your. A pathetic. Company who. Get rid of such a brilliant show for something that should of not been more than one episode cancelled I hope. People boycott this channel like me as you need to. Learn you have done a stupid Mistake. I hope that you lose. So many people watching

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5:42 am EDT
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ITV jeremy kyle show

Hiya I trying to make a complaint as me and my son and my daughter and parent and my carer travelled up on Thursday the 7th to g on the show on the Friday at Manchester and did not get paid the wages and my carers loss of earnings and £50 for the inconvenience caused and why has Jeremy Kyle show been axed and not live island as there has been two deaths on love island and only one on the Jeremy Kyle show I think this is all wrong as in my eyes It was not Jeremy Kyle show fault as it didn't happen at his studio and why did he lie about his warren for his arrest plus he had a doctors not to say he was fit to take the lie dector test so how can Jeremy Kyle he has helped a lot people in the past

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3:33 pm EDT

ITV britain’s got talent

They had an act on with a samurai sword. The three men jumped on boxes which supposedly could have contained the sword.

I found the whole act repulsive !
In today's world with knife crime I find anything glamourising knifes / swords a disgrace.
It is not acceptable to just say "don't try this at home" by doing so you acknowledge that showing such acts can encourage stupid dangerous behaviour.

To glamorise and encourage any act involving the use of swords is to my view stupid.

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3:39 pm EDT

ITV news coverage

"Summary of a current BIAS.. "You mean like covering the Gina Miller case (remain) wall to wall for months vs No coverage at all of the Current case (leave) in the Royal Courts of Justice that we left the EU on the 29th March 2019 at 11pm under WTO rules... Hmmm"

There is a high court case before the Royal Courts of Justice, it has been crowdfunded to just over £100, 000 and yet.. not a word on the BBC or most other mediums. The case has received comments by retired Judges who state "its highly arguable" in our favour (leave). Maybe a comparison on the two cases ...

www.defendbrexit.com

Kind Regards

Flor de Mara

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11:37 am EDT

ITV the chase

Why oh why can't Mark Labbett be told about his dreadful pronounciation?Every time I see him he makes me so angry when he doesn't pronounce his t.h's. Such as "firty fousand pound" he is a disgrace, and should be setting a better example. The written word has already been ruined by texting now we're having to suffer the spoken word being ruined too. Get it sorted please, as we will soon be a laughing stock. English Grammar my foot. Long gone! Shame on all programme producers for not tightening up on this real problem.

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4:56 pm EST
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ITV you've been framed

I am very appalled that You've Been Framed shows footage of little girls with no top on.

If it is illegal to show adult breasts on TV then surely it must also be illegal to show topless children. Just because their breasts haven't started to form doesn't mean they aren't breasts. And even though they're kids their dignity should still be respected. It is essentially child pornography and shouldn't be aired on TV.

If someone submits footage like this it should be discarded and social services should get involved.

I hope that these poor young girls involved sue ITV and their parents/guardians for allowing this disgusting footage to be shown on TV once they're old enough. Like I say, it is almost child pornography and should never have been submitted in the first place.

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3:32 pm EST

ITV Use of derogatory language offensive to deaf people

On tonights show there was a statement saying the whole estate has went deaf dumb and blind, that is offensive to deaf people who certainly are not dunb in anyway, my mother was born deaf so was my father and he was blind too and wasnt dumb. My husband is deaf so is my stepson and grandson so think before you say things remarking about deaf/blind /dumb I know to you it is probably a choice of words but to people ie your viewers who are deaf or blind it is offensive whether you meant it to be or not. You wouldnt say for instance that the estate has went all coloured people, as that is racist but just making a point. I feel in this day and age everything has to be politically correct not my doing but by law so as a soap coronation street have a duty to their viewers as without their viewers deaf or blind there wouldnt be a coronation street I look forward to your reply my e-mail address is [protected]@live.co.uk

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3:03 am EST

ITV interview with abused man

The woman interviewer was biased and uncaring. Why itv do you think that a man abused horribly by a woman should be interviewed BY a woman?
The interviewer was Appallingly insensitive, her voice was loud and harsh and she obviously has her own agender.
This interview was painful to watch and listen to.
A shame as an important subject
Poor show itv.

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8:43 am EST
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ITV piers morgan morning programme interview with ross greer msp

Morgan, during his nasty and combative interview with Ross Greer MSP, was allowed to criticise Greer's appearance and demeanour in what I think was unprecedented even by the smug Morgan, who also hogged the interview and ignore his co- presenters.
Ross Greer MSP provided facts which should of course never be allowed to sully Piers Morgan's adulation of Sir Winston Churchill.
He laughed at Morgan's denial of facts and was criticised for laughing. He was criticised for smirking. I have never heard such an aggressive interview.
You have enabled Morgan to deny facts and to criticise in an unacceptable manner the bearer of these facts.
His adversarial interview was staged to allow him to criticise an elected representative. Your station enabled it. One thing is clear. Nobody voted for Morgan. So what will you do about this?

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2:22 am EST

ITV good morning britain

Tuesday the 29th of January
Today on good morning Britain or should it be good morning Piers Morgan, But Morgan was interviewing Ross Greer a Scottish MSP about comments made on Twitter about Churchill, the point is Morgan as normal doesn't let him answer without butting in this is not fair debating then sneaks someone in who is on his side. Then when the so called interview ends and Ross Greer cannot answer him back he then goes and slags him off that is not fair and it happens all the time with his interviews. Time to show him the Door

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ITV In-depth Review

Website Design and User Experience: The ITV website has a modern and user-friendly design, making it easy to navigate and find the desired content. The layout is intuitive, with clear menus and search functions, ensuring a smooth user experience.

Content Variety and Quality: ITV offers a wide range of content, including news, entertainment, drama, sports, and original programming. The quality of the content is generally high, with popular shows and well-produced productions that cater to various interests and preferences.

Advertising and Commercial Breaks: While ITV does include advertising and commercial breaks during its programming, they are generally well-placed and not overly intrusive. The ads are relevant and often tailored to the viewer's interests, ensuring a more personalized experience.

Streaming and On-Demand Services: ITV provides streaming and on-demand services, allowing users to watch their favorite shows and content at their convenience. The streaming quality is excellent, with minimal buffering and high-definition options available.

Accessibility and Device Compatibility: The ITV website is accessible and compatible with a wide range of devices, including desktop computers, laptops, smartphones, and tablets. It also offers closed captioning and audio description options for users with hearing or visual impairments.

Customer Support and Feedback: ITV has a dedicated customer support team that is responsive and helpful in addressing any issues or concerns. They also actively seek and value user feedback, making improvements based on user suggestions and preferences.

News and Current Affairs Coverage: ITV provides comprehensive news and current affairs coverage, delivering up-to-date information on both national and international events. The news reports are well-researched and presented in a clear and unbiased manner.

Entertainment and Drama Programming: ITV offers a wide range of entertainment and drama programming, including popular shows and series that captivate audiences. The content is engaging, well-written, and often features talented actors and actresses.

Sports Coverage and Analysis: ITV provides extensive sports coverage and analysis, including live broadcasts of major sporting events and in-depth analysis of games and matches. The sports commentators and analysts are knowledgeable and provide insightful commentary.

Original Programming and Productions: ITV produces original programming and productions that are unique and innovative. These shows often showcase new talent and offer fresh perspectives, contributing to the diversity of content available on the platform.

Social Media Presence and Engagement: ITV has a strong social media presence and actively engages with its audience through various platforms. They share behind-the-scenes content, interact with viewers, and provide updates on upcoming shows and events.

Partnerships and Collaborations: ITV has formed partnerships and collaborations with other media companies and organizations, resulting in exciting cross-promotions and joint projects. These collaborations enhance the content offerings and provide viewers with a broader range of options.

International Availability and Localization: ITV is available internationally, allowing viewers from different countries to access its content. The website also offers localization options, such as subtitles and language preferences, to cater to a global audience.

Pricing and Subscription Options: ITV offers free access to its content, supported by advertising. However, they also provide subscription options, such as ITV Hub+, which offers an ad-free experience and additional features for a monthly fee. The pricing is reasonable and provides value for money.

Overall Rating and User Reviews: Overall, ITV is a highly regarded platform with a strong reputation for its content variety, quality, and user experience. User reviews are generally positive, praising the website's design, the range of programming available, and the accessibility of the platform.

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