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Island Recreational Customer Service

9 Reviews

Island Recreational Inc.

1059 Hicksville Road
Massapequa
New York
United States - 11758

Customer Support Phone Numbers

Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
Thu9:00 AM - 9:00 PM
Fri9:00 AM - 9:00 PM
Sat9:00 AM - 9:00 PM
Sun9:00 AM - 6:00 PM
Plus

Island Recreational Complaints & Reviews

Island Recreational / pool purchase

An
ANGELO D on Feb 15, 2018

Must read this review before shopping here... I went to island recreational to purchase a pool. I picked out the pool I wanted, liner, pump, etc. On the day the pool arrived and was being installed, I noticed that is wasn't the pool I ordered, nor the pump, I called and they assured me the...

Island Recreational / They sent me wrong pool and didn't inform me about it in advance

00
0000072015 on Aug 28, 2015

I have ordered discounted pool from the company Island Recreational. I paid for the order and delivery, but it turned out that the order was already unavailable. The seller without my agreement sent me wrong pool and decided to make a gift for me and informed that I would get free pool...

Island Recreational / Pools are from Asia China

I was told by the Island WRECK rep (as one customer called them) that they get their pools from Asia/ China! Is that safe for us considering they don't have the same regulation/standards we do. I won't buy our new pool liner, not sure what could be in the liner material! Beside...

Island Recreational / Worst business practice

Do
Donna on Nov 23, 2011

I purchased a pool from Island Recreational, 61 E. Sunrise Highway, and Lindenhurst, NY 11757. They required a $100 deposit to hold the price which I have paid by check and they also required you to join their VIP Shoppers Club Agreement for $100 which is applied to this VIP...

Island Recreational / igotjipped

Ig
igotjipped on Nov 15, 2011

Worse than organized crime. Charge for work not provided, Falsify documents like professional con artists. Stay away from this company, unless you don’t mind unsavory characters coming to your home or near you family. They hire sub contractors with no background check. My pool lady not...

Island Recreational / Solar Panels

Iw
iwantmysolarpanels on Aug 16, 2011

We fell for the solar panel deal. Did you? We are still waiting, almost 2 years after we bought the system. There contract says they can cancel anytime the rebate goes lower. However, if you are like us, you didn't have the panels installed because Island Recreational FAILED to...

Island Recreational / Speck e90-1 Above ground pool pump

Ri
Richie Perez on May 11, 2011

I purchased a speck E90-1 above ground pump that was advertised as a 1.5 HP which turned out to be a .75 HP. Island Rec just put a 1.5 HP sticker on it and sold it for a higher price. I found out by accident as I had a problem with it a few years after purchasing, and measured the flow...

Island Recreational / rip off on pool

I bought a pool from them and the pool was installed by Champlain a company they Hired to install the pool. Within the first season the side walls blew out cause the pool was not properly install with the center straps that hold the pool together. Dealing with the management was a...

Island Recreational / Fraudulent charges and unauthorized use of my credit card!

Va

I have been a member of Island Recreation for twenty years and have always been telling others about the great deals for members. You are charged $100 for a membership per year and you receive $110 of "Credit Checks" to be used throwout the membership year. Your charge card i...

Island Recreational / The worst business practice that I have ever seen

Do

I purchased a pool from Island Recreational, 61 E. Sunrise Highway, and Lindenhurst, NY 11757. They required a $100 deposit to hold the price which I have paid by check and they also required you to join their VIP Shoppers Club Agreement for $100 which is applied to this VIP...