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Fountain Blue Pools Customer Service Phone, Email, Contacts

Fountain Blue Pools
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www.fountainbluepools.com
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Fountain Blue Pools complaints 3

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Fountain Blue Pools I bought a new pool and when they finished installing it about 2 months ago, the boss guy met with me to discuss the things that needed fixing

I bought a new pool and when they finished installing it about 2 months ago, the boss guy met with me to discuss the things that needed fixing. They said they would call to schedule the repairs, but they never did. I already paid them in full, but now they don't care about fixing the issues caused by their workers. I paid $52000.00 for this pool and I won't fix their bad work.

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Fountain Blue Pools We signed our contract with Fountain Blue Pools on 9/30, and they said they would start digging in the 2nd week of January

We signed our contract with Fountain Blue Pools on 9/30, and they said they would start digging in the 2nd week of January . But guess what? Nothing has happened yet. No activity at all. We haven't even gotten a permit or any reassurance that they'll start building soon. It's frustrating because it's rainy season now, and we know they'll probably blame the weather for the delay. We've tried reaching out to the owner, BP, and other important people, but it's been a waste of time.

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Fountain Blue Pools On 7/27, I signed a pool contract with Fountain Blue Pools

On 7/27, I signed a pool contract with Fountain Blue Pools. They finished building my pool on 4/7. But, after a few weeks, I noticed that some of the pavers were sinking. So, I started emailing and calling the construction department on 5/4. I sent them several emails asking them to fix the paver problem. On 5/20, I sent another email, and then on 7/11. Finally, on 7/12, I got a response from Fountain Blue Pools. They apologized and said that they would send someone to fix the problem that week. But, it's now 8/3, and no one has come to fix the pavers yet.

They also promised me three months of pool cleaning service, which was supposed to be done every week. However, they didn't show up to clean the pool from 5/28 to 6/15. I had to call them to remind them, and only then did they send someone to clean the pool again. I also asked them to add those missed weeks to our service schedule, but they didn't clearly communicate when the service would end.

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Is Fountain Blue Pools legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Fountain Blue Pools to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Fountain Blue Pools is known for their high standards and safety. If you're thinking about dealing with Fountain Blue Pools, it's wise to check how they handle complaints.

Fountain Blue Pools earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Fountainbluepools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fountainbluepools.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fountainbluepools.com you are considering visiting, which is associated with Fountain Blue Pools, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Fountainbluepools.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fountainbluepools.com may offer a niche product or service that is only of interest to a smaller audience.

About Fountain Blue Pools

Screenshot Fountain Blue Pools
Fountain Blue Pools is a reputable and highly regarded company in the pool industry, known for its exceptional services and top-quality products. With years of experience and a team of skilled professionals, Fountain Blue Pools has established itself as a leader in the field, delivering outstanding pool construction, renovation, and maintenance solutions.

When it comes to pool construction, Fountain Blue Pools takes pride in its ability to bring clients' visions to life. Whether it's a luxurious backyard oasis or a simple and functional pool, the company's experts work closely with customers to design and build the perfect pool that meets their specific needs and preferences. From the initial planning stages to the final installation, Fountain Blue Pools ensures that every detail is meticulously executed, resulting in a stunning and durable pool that exceeds expectations.

In addition to pool construction, Fountain Blue Pools also specializes in pool renovation and remodeling. Whether a pool requires a complete overhaul or just a few updates, the company's skilled team can transform any pool into a modern and inviting space. From resurfacing and tile replacement to equipment upgrades and energy-efficient solutions, Fountain Blue Pools offers a wide range of renovation options to enhance the functionality, aesthetics, and overall value of any pool.

Furthermore, Fountain Blue Pools understands the importance of regular pool maintenance to keep pools in optimal condition. The company offers comprehensive maintenance packages tailored to meet the unique needs of each pool. From routine cleaning and chemical balancing to equipment inspections and repairs, Fountain Blue Pools ensures that pools are always clean, safe, and ready for use.

What sets Fountain Blue Pools apart is its commitment to customer satisfaction. The company strives to provide exceptional service from start to finish, ensuring that clients' expectations are not only met but exceeded. With a focus on professionalism, reliability, and attention to detail, Fountain Blue Pools has built a strong reputation for delivering outstanding results and building long-lasting relationships with its customers.

In conclusion, Fountain Blue Pools is a trusted and reputable company that offers a comprehensive range of pool services, including construction, renovation, and maintenance. With a team of experienced professionals and a commitment to customer satisfaction, Fountain Blue Pools is the go-to choice for anyone looking to create, renovate, or maintain their dream pool.

Overview of Fountain Blue Pools complaint handling

Fountain Blue Pools reviews first appeared on Complaints Board on Jul 24, 2023. The latest review I bought a new pool and when they finished installing it about 2 months ago, the boss guy met with me to discuss the things that needed fixing was posted on Jul 28, 2023. Fountain Blue Pools has an average consumer rating of 1 stars from 3 reviews. Fountain Blue Pools has resolved 0 complaints.
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  1. Fountain Blue Pools contacts

  2. Fountain Blue Pools phone numbers
    +1 (561) 969-2299
    +1 (561) 969-2299
    Click up if you have successfully reached Fountain Blue Pools by calling +1 (561) 969-2299 phone number 0 0 users reported that they have successfully reached Fountain Blue Pools by calling +1 (561) 969-2299 phone number Click down if you have UNsuccessfully reached Fountain Blue Pools by calling +1 (561) 969-2299 phone number 0 0 users reported that they have UNsuccessfully reached Fountain Blue Pools by calling +1 (561) 969-2299 phone number
  3. Fountain Blue Pools address
    2731 Vista Pkwy STE D1, West Palm Beach, Florida, 33411-2730, United States
  4. Fountain Blue Pools social media
Fountain Blue Pools Category
Fountain Blue Pools is related to the Pool and Bath Services category.

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