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CB Investment Services IQ Option Uncredited withdrawals – no response to previous email
IQ Option

IQ Option review: Uncredited withdrawals – no response to previous email

R
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2:59 am EDT
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Urgent Follow-Up: Uncredited Withdrawals – No Response to Previous Email
I am writing to follow up on my previous email regarding the withdrawal issues I am facing through the IQ Option application. Despite receiving a "Completed" status for the transactions within the app, the funds have not yet been credited to my bank account.

Below are the details of the last three transactions:

Date: 25 July 2025, 9:59:44 PM
Amount: ₹4,080.00
Commission: ₹80.00
Net Amount: ₹4,000.00

Date: 25 July 2025, 9:53:47 PM
Amount: ₹5,610.00
Commission: ₹110.00
Net Amount: ₹5,500.00

Date: 25 July 2025, 9:38:29 PM
Amount: ₹6,120.00
Commission: ₹120.00
Net Amount: ₹6,000.00

To date, none of these amounts have reflected in my bank account, and this delay is causing serious concern. Additionally, I have not received any response to my initial email, which further adds to my frustration.

This is not the first time I am encountering such an issue, and the lack of communication is deeply disappointing. I request that this matter be treated with immediate priority, and I expect a clear update regarding the status of these payments.

Confidential Information Hidden: This section contains confidential information visible to verified IQ Option representatives only. If you are affiliated with IQ Option, please claim your business to access these details.

IQ Option response
Aug 02, 2025 10:15 am EDT
IQ Option customer support contacts
Phone numbers

+1 (800) 040-1361

+1 (800) 288-9985

Address

Hinds Building, Kingstown, VC

Website

iqoption.com

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Hi!

We understand how worrying this situation must be, especially when funds show as "Completed" but haven’t reached your account yet, however, here we don’t have access to account-specific information for security reasons.

It’s also important to mention that each withdrawal method has its own processing time. For example, as soon as the withdrawal request is processed on our system, the transfer to your credit card is immediate, but the card issuer may take up to 21 days for the amount to appear on your statement.

To get this sorted out as quickly as possible, please continue your conversation via email with our support team at support@iqoption.com.
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