iolo review: IOLO Ultimate Defense
Long-time IOLO System Mechanic customer for over 5 years with no problems until end of 2025 (hidden bundle with offer of 1 year update) and 2026 (popups stating "update" which is untrue).
(1) Constant popups of "updates" leading to a full download of the same software. NOT an update! An opportunity to sell more services as bundles. Requested removal -- did not work.
(2) November offer for a discount of 1 more year actually included a bundle which lead to a monthly charge for tech support at 19.95 that now costs 29.95 as of August. Something I do not need, want and have not used. Requested refund. Only offered $70 of 219.50
Called IOLO customer service last month to remove the "fake update" pop-up and was told to change settings and stop notifications. Did not work!
Claimed loss: $219.50 (to date refunded 69.95)
Desired outcome: Full refund of bundled tech support AND a stop to "fake updates".
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