Menu
Write a review
File a complaint
InTown Suites

InTown Suites review: Management

J
Author of the review
12:36 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

As long as Larry is the manager I will not stay in the INN TOWN SUITES in Garden City/ Savannah, Ga. There are things he does unfairly, he shows favoritism. I have seen him say things to the maintenance guy that isn't fair or right. And completely take the side of the two girls that do not do their job at all. Also, the maintenance guy had an injured foot because he hurt it on the job, Larry made him work, got in his face, and yelled at him, while the guy was getting ready for work, told him he needed to do what he wanted no matter what. I was only a few doors down from his room and I heard him with my door closed. Before I left the maintenance guy was talking to a customer and the guy hit him knocking him to the ground when he told Larry he told him if he pressed charges he would be wrote up, after telling him this he did nothing to the guy that hit him. In the rules, it said that violence is a reason to be evicted. And to turn the music down not to disturb the other guest. Larry treats the maintenance guy with no respect at all. Also where I come from if you didn't do your job you were fired, the housekeeper that said she has been here for a few years will sit around and do nothing while rooms are needing to be cleaned. And then she wants to leave early every day. I believe that the maintenance guy has to clean the rooms on top of trying to repair everything that needs repairing. If the maintenance guy tries to take a break no one will let him, people are always knocking at his door or blowing up his phone. I heard his wife say that no one shows him respect.
In the time that I stayed, I have seen people come in a newly remodeled room and totally destroy it, breaking the TVs putting holes in the walls, totally trashing the room and Larry does nothing about it. I could not deal with the treatment and the attitude I got of Larry doing the things he has done so I left. Larry won't help the maintenance guy do anything but will help the housekeepers clean a room. Larry is a racist. I refuse to stay there until Larry is gone. I believe the maintenance guy would be a better manager. He would run the place better and not allow things to happen with people trashing the rooms or not following the rules. I am also going to put this on Yelp.

Desired outcome: Larry getting fired

InTown Suites response
Dec 28, 2023 9:28 am UTC
InTown Suites customer support contacts
Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

File a complaint Write a review
View all InTown Suites contacts
This platform is external and InTown Suites is able to assist on our internal customer concerns platform located at www.intownsuites.com, customer feedback form at the bottom of the page. All concerns are acknowledged and responded to within 72 business hours.
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More InTown Suites reviews & complaints

InTown Suites - Drug Dealing & Slow High Speed internet Access
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
InTown Suites - Sexual Harassment and retailation
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Arrogant employees 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - The tenants seem to rule the roost!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Extended stay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Iggnorant staff and even worst management
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
InTown Suites - Hotel Stay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all InTown Suites reviews and complaints
  1. InTown Suites Contacts

  2. InTown Suites phone numbers
    Click up if you have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number
    Customer Service
    Click up if you have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number
    Guest Services
  3. InTown Suites emails
  4. InTown Suites address
    2727 Paces Ferry Rd SE # 2-1200, Atlanta, Georgia, 30339, United States
  5. InTown Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all InTown Suites contacts