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International Specialist Eye Centre [ISEC] Customer Service Phone, Email, Contacts

International Specialist Eye Centre [ISEC]
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2.3 3 Complaints
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International Specialist Eye Centre [ISEC] Complaints 3

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3:26 am EST

International Specialist Eye Centre [ISEC] Insulted by Dr Adrian Tey

1st time went to ISEC for eye check up on 4th Feb 2017 due to eye lid muscle weak trouble. After consulted Dr Adrian, did some tests and got some eye drops, asked to go back follow up 4 weeks later.

4th Mar 2017 go back for follow up, informed dr Adrian eye lid weakness no improvement, dr Adrian recommended to see other doctor but that doctor is not around today. I asked to waive off today's consultation fees due to not received any true medical advise from him. Dr Adrian had huge reaction and started a series of loud scolding, including but not limits to mention he is not a god, repeatedly saying whatever recommendation he provides I would have money concern. I simply feel that the 1min talk without medical advise does not worth RM125 consultation fees at all but the way he answered is a huge insulting. He should knew my main concern from the 1st visit, not to waste my time and money to asked for come back 4 weeks later without a solution/proper checking if the right doctor is around.

He then asked what I want, I said perhaps once of his recommendation of doing a Electromyogram test by Neurologist in Island hospital might help, at least this is a scientific method to know the result of eye lid concern that I am concern about from the 1st day I consulted him. He then write me a referral letter to go Island Hospital but look at how he write on the referral letter especially the last para "thanks for your assessment and exclude any neurogenic or even myogenic causes." What is he trying to lead the Neurologist before a test/consultation even started?!

His words are insulting and the letter are useless, wasted time and money (paid RM 25 to so called facility fees) for nothing.

I would like to demand for refund and apologies.

By Debtor code PG-13473

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10:36 am EST

International Specialist Eye Centre [ISEC] Strabismus surgery damaged my eye

I went here for strabismus surgery and it was a horrible mistake. The technique uses causes lots of SCARRING to the eye, because they do not perform the incisions behind the eyelid. My eye looks permanently red and inflamed now. I did this surgery to fix my crossed eyes and now I have a new problem! I'm so sad that I have an ugly eye for the rest of my life... :( And it was avoidable as well.

Dr Fong did not tell me there would be permanent damage... UNETHICAL! Why is he performing a surgery that causes a lot of scarring?!

Please make sure your surgeon does not use a "limbal incision", find a good surgeon uses fornix or minimally invasive strabismus surgery (MISS).

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Valeriana Mulyani Kanali
US
Nov 08, 2023 12:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

hellow.. any updates on squint surgery in ISEC Midvalley? im going to do strabismus surgery for my 3yo daughter. thanks!

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Hao Lua
US
Nov 04, 2018 12:35 am EDT

more importantly, hows is your strabismus now ? and do you mean the permanent damage is the redness?

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建添黄
US
Oct 11, 2018 4:04 am EDT

Hi, your scar recovered?going to isec for squint surgery this moth

ComplaintsBoard
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12:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

International Specialist Eye Centre [ISEC] wrongfull termination

I started working as a aprenties carpenter with ISEC hier on 10-15-99 foreman was anthonie rengetee.
on 06-10-06 I was promoted to foreman, those were the happyest days of my life. my wife and family was very proud of me. being the forman at genentech was like a drime come true working for the worlds biggest tech-bio company recofiguring there laboratories to make better use of emty space.
there was another forman name henry martinez that was doing very bad things, drugs during work, taking laboratory furniture to the ricycle center for cash during work hours, going home early and get for a full day.
one day the office calls me to tell me that im just under bugget on my projects. i was very surprise, i went to the office and found out that henry was adding his time and other carpenters to my projects for the last three months. thats when I told on him to my superintendent anthonie rengetee. all he told was walt just let the water run on the river these time. one week later I was fired for lack of communication with no warning, or wrighting notice. so there every time I think about it, I get sad but I live it up to GOD to give me stringth.

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Hirenfire
California City, US
Jun 19, 2014 10:15 am EDT

I notice this guy didn't put his name on this review he sounds very disgruntled.I guess as a carpenter he is not very good or he would be working.Maybe he needs to get a job at wallmart.

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humblecarpenter
Fremont, US
Jan 23, 2013 12:54 am EST

Ive worked for that mother###er and him same as Vince, Wade and Sean are all a bunch of ###s and pussies. They are scared of losing their position. So if you know more, are a better (carpenter) installer, they get rid of you. As carpenters they're worth ###. Even Dave Chisdick is an ###. But I guess the company likes this kind of people because they can control them how ever they want. They like people that are ### suckers, and if you are a good one you climb up the ladder, like all there other foreman that they have as their favorites.
Ken Zad is awesome as well as Scott Koerber, they treat people with respect and get the job done. Unfortunately I didn't get to work too much with these guys, I learned a lot from them.

Is International Specialist Eye Centre [ISEC] Legit?

International Specialist Eye Centre [ISEC] earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds International Specialist Eye Centre [ISEC] to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, International Specialist Eye Centre [ISEC] is known for their high standards and safety. If you're thinking about dealing with International Specialist Eye Centre [ISEC], it's wise to check how they handle complaints.

We found clear and detailed contact information for International Specialist Eye Centre [ISEC]. The company provides a physical address, 7 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of International Specialist Eye Centre [ISEC]'s domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Isec.my has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Isec.my has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Isec.my has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The isec.my may offer a niche product or service that is only of interest to a smaller audience.
  • International Specialist Eye Centre [ISEC] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of International Specialist Eye Centre [ISEC] complaint handling

International Specialist Eye Centre [ISEC] reviews first appeared on Complaints Board on May 20, 2009. The latest review Insulted by Dr Adrian Tey was posted on Mar 4, 2017. The latest complaint wrongfull termination was resolved on May 20, 2009. International Specialist Eye Centre [ISEC] has an average consumer rating of 2 stars from 3 reviews. International Specialist Eye Centre [ISEC] has resolved 1 complaints.
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  1. International Specialist Eye Centre [ISEC] Contacts

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  3. International Specialist Eye Centre [ISEC] emails
  4. International Specialist Eye Centre [ISEC] address
    Level 7 & 8, Centrepoint South, The Boulevard, Mid Valley City, Kuala Lumpur, 59200, Malaysia
  5. International Specialist Eye Centre [ISEC] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Most discussed International Specialist Eye Centre [ISEC] complaints

Strabismus surgery damaged my eye
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(opinions to this review)

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