Menu
Write a review
File a complaint
INTEC College

INTEC College review: Very bad service

2 comments
G
Author of the review
6:09 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day

Trust you are well, since the day I applied at the intec college I was asking who will the student advisor be and still didn't get an answer.
Then it started by I need help and no one was getting back to me and so I google to see what to do in order for me to understand and then I would find out I have 2 student number and would like to know who I paid for as well
I would like my refund as well as its funny how I could log in with the student number and suddenly I couldn't and this lets me wonder and I have left messages to get phone calls back and would like to know when this matter will be resolved as I am not going to phone in again and again
I will be taking matters further now and I would like to now when I will be refunded
I need to know before 2 pm

As intec college doesn't like to pick up a phone, the following people I have talked to but never got feedback

Dezlyn - is very rude
Fatima
Shakier
Phillip
Jacqueline
Gretchen

Please I would like an answer today
I will be in contact with my lawyers and will put intec on facebook, because I now I am not the only student having this problem

Kind regards
Gertruida
[protected]

INTEC College response
Feb 18, 2021 5:07 am UTC
INTEC College customer support contacts
Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

File a complaint Write a review
View all INTEC College contacts
Dear student, trust that you are well. Please be advised your matter is under investigation. Please e-mail customercare@intec.edu.za together with your student number.
Resolved

This complaint has been resolved automatically due to user's inactivity.

2 comments

Add a comment
E
E
ElmarieM
Johannesburg, ZA
Send a message
Feb 02, 2021 8:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am also on a crusade to spread the word that INTEC is incompetent ! There should be strict regulations in SA for this since the government hammers on education but you only get your money stolen or very very bad experiences from these people

INTEC College
INTEC College
Mossel Bay, ZA
Send a message
Feb 18, 2021 5:10 am UTC
Replying to comment of ElmarieM

Good day Elmarie, trust that you are well. Please provide your contact details.

R
R
Reneevdw
ZA
Send a message
Oct 21, 2021 4:27 am UTC

I see they keep asking for you to e-mail customer care, you will never get an answer from them you get an automatic reply that they have received your mail and that's were it ends. I have been struggling since I registered my son with them and they are so eager to take my money every month they even took more than they were suppose to, but thats that... Service? Student Portal? Assistance? Nothing Nothing...

More INTEC College reviews & complaints

INTEC College - Accounts department 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
INTEC College - Stay away from intec college 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
INTEC College - Fees settlement
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all INTEC College reviews and complaints