Indeed.com
reviews and complaints

I recently applied for a Library Assistant job on the Indeed site. I was asked to submit my CV which I did.

A few days later the Library Service sent me an application form to complete.

There was no rush as the final day for submitting was the 11th July.

On 2nd July I received a message telling me I hadn't been successful, this was confusing as I hadn't yet applied! I also saw the job still being advertised on other sites.

I message the employer directly and they couldn't understand why I had received this message?

This is a large employment recruitment service, who in my opinion have got something seriously wrong.

I did manage to submit my application, but could of just taken the message as an unsuccessful attempt.

Applying for a job is stressful enough without having Indeed making the process difficult!

I will never use this portal again.

On Thursday 23rd June you disabled our account due to a typo on one of our adverts. This was an obvious typo that was easily rectified with a phone call / or email advising it was there.

The obscene overreaction of deactivating our account for a week (it is still not back on) has hugely impacted our ability to carry out our business. After 12 years in the recruitment I have never known worse customer service / service from a job board. We chose Indeed over its competitors because of your continual canvassing of our business - we are the best, use us! what a big mistake that was!

After a week and countless hours wasted trying to sort this out we was advised today this was a decision made in America and we would have to wait AGAIN!

The bottom line is - your business is not fit for purpose!

This is a simple request that Indeed.com stop changing/adding to their logo for every new social justice movement. It was the Ukranian flag for the longest time, and now it's a pride flag. Why? How does this help anyone?

I personally find the pride flag and especially the image of an athlete carrying one very offensive. The movement of transgender athletes into womens' sports is especially divisive and anti-science.

Please just stop. Do your job, and stop virtue signaling.

Our company were using Indeed for more than 5 months, we were satisfied with the number of candidates.

No issues at all.

Good looking website, perfect ad manager etc.

Then a week ago they locked my account for no reason, cuz for all that period we never change our ads, it was the same from the first day of using it.

I sent an appeal, describe why we have ads in different states, cuz it's trucking business, our drivers rolling from coast to coast etc.

So basically we can hire driver from any state, buy him a ticket and he'll be at the office. Simple as that, I even told them contact any employee that we hired and ask if they're satisfied with our company.

Also they asked me to send documents to prove that it's a real company.

But first day when we create that account they locked it and ask to send same docs and then unlock it. This time they told me that those docs can be edited and it may be not real.

I said how it can be such way, last time it was good, now it's not!

Then they told that something with the description, something with the title bla bla bla...

Then Amy Belluci from customer care told me that she will pull up some info and will let me know the exact reason of blocking it and will help me to unlock it.

Sent me couple questions via email, I gave her all the answers and then she stop answering my emails.

Now they just keep saying that your account is unsuitable for indeed.

No words about that situation.

I just don't understand why they blocking real businesses for no reason.

I posted a job for Gary's Heating and Air Amarillo on April 11 and paused it on April 26. I kept getting job applications and called 2 times and was told that sometimes that happens and not to worry about this. I called billing and talked to LIZ after I got my bill and looked like I was double billed. She told me I had 2 accounts open — unknown to me — and she was going to cancel the "[protected]@gmail.com" and not charge me for it due to the misunderstanding. I now have the charges and they were NOT credited. I expect people to do what they say and very disappointed. You can listen to the call — I'm sure it was recorded. It was around April 30. Please consider our account and your word — that should mean something. Paula Ward, Owner, [protected].

Just received our MC statement and just checking that these are not duplicate of what was charged on the same dates on the Visa (6948)

MC charges on statement:

4/20/22 Indeed @ 543.66

4/25/22 Indeed @ 579.90

5/01/22 Indeed @ 253.71

These were on the Visa statement that we confirmed last week:

4/25/22 Indeed @ 541.76

5/01/22 Indeed @ 177.79

Indeed has charged us >$10,000 since deceptively changing their billing practices. Do NOT use them and if you must, do NOT sponsor your posts unless you want to get a couple thousand dollars taken from you every few days.

Wampler & Souder, LLC a law firm with several locations in Maryland has posted job availability for associates and legal assistants/ paralegals. Our account was locked for unknown reasons. We have been repeatedly promised that it will be unlocked after a 24 hour investigation. This was a week ago - still locked. We have spent hundreds of dollars on the site and do not know why it is locked. Both partners of the firm have put up ads for jobs.

I'm offended by an Indeed commercial showing a young seemingly intelligent black woman in business attire sharing an apartment with a ditzy white woman who is crazy on the drums wearing frivolous attire. The black woman is seen as sophisticated and solid; the white woman as inferior and crazy. Why portray the white woman this way? If the roles were reversed, blacks would be up in arms. Why the racist discrimination, Indeed? Indeed!

Was contacted by a woman claiming to be talent acquisition manager for Dundee venture capital in Omaha NB then had to download a privacy app. Ethan Faustino was the name. to my surprise they kept asking for personal information and wasted my time with a quick but suspicious interview. I believe this to be a scam as others pointed out. I luckily didn’t give out anything except my email and indeed obviously gave them my number. I’m not the only one indeed needs to step up to better protect consumers and remember if it’s too good to be true it probably is

Indeed is charging my credit card hundreds of dollars without authorization. I tried to stop these charges but the navigation on the indeed site is nearly impossible to find and cancel my account. I have used them for several years without incident but since 2022 only problems and misleading unauthorized charges.

AUMNI SCAM: INDEED...SERIOUSLY?

It is now April 8th and I just got scammed by these fools as well. Some more info on the scam is that they will give you a check for 2,100 to buy the software "needed" to work for them. The check is from a legit bank. I know because I called them and they verified that the routing number is from their bank but the check number is fraudulent. Luckily my bank caught it and I didn't have to change my account information.

Furthermore, they had the audacity to try to get you to go to an AT&T or Verizon store to pick up the Iphone 13 Max 265 gig. One more indicator you are being scammed is that their grammar was atrocious.

To Indeed; my faith in this website is not irrevocably tarnished however my problem is that the original complaint was filed on April 2 and a company of god knows how many employees (who's job it is to link people with employers) couldn't get their act together enough to put a stop to this earlier. Indeed is just as much at fault as the scammers who wasted the energy and time of countless others because your complaints compartment is either incompetent or the communication between the complaints department and the tech's who filter out fraudulent job offerings is null.

WAs contacted by Ms. Jandi Sumerlin, Talent acquisition specialist stating my resume was that was posted on your site was forwarded to the Management team of Aumni, Inc for a interview. The interveiw was via text with a Mr. Ethan Faustiono. This is a scam which unfortunatley I did not discover until i had already given them my driver's licence number. You need to better protect us so no one else falls for this.

deanna VanBoeyen

6730 Redeker pl, Newark California, went to interview and was waiting patiently and the staff told to get of the office for no reason? I'm filling a discrimination because I'm wight she was ispanic. Because I'm white the office personnel kicked me out of the office.

In February 2020, our company Boyle Mechanical Inc posted a sponsored job listing on indeed as a one week trial we were invoiced and paid CA$160.88

Invoice [protected] • Boyle Heating & Cooling. Subsequently we relisted the job as a "free" listing. On March 20, our credit card was charged CA$511.39

Invoice [protected] • Boyle Heating & Cooling.

We did not authorize this charge. We are seeking a full refund.

Good Afternoon, I am Pooran Pragnya.

I have sent cancellation form for canceling my profile in the in last month (Feb 3, 2022). I didnt get any mails in reply. Now it's already 37 days, or 27 days of working days after forwarding my profile cancellation. Is this kind of service you give it to your customers? Till now I was too polite to you, but I can't be anymore. I want my money back as soon as possible.

Indeed.com has become a powermad megalomaniac, creating a hostile environment to job seekers via pushing their own brand of TIMED "assessments" and restrictions... You are blocked from retaking and denied access to your completed assessments which remains locked on your profile for 6 months. Employers may not even receive or view your application, as they are awaiting bs assessment score.

If you take a training class and improve this skill, you are BLOCKED from retaking and blocked from applying to any job/employer that was dupo ed into selecting that assessment an infringement on civil rights, affecting your income & future based on their criteria of greed and manipulation of employers and job seekers.

Indeed employees continue to deny that they are the provider or intermediary to supply these assessments it's assessments and project that the employers are creating them themselves which is untrue and ridiculous.

Although their help section states you may access completed assessments via your profile, or select others to complete there is no link to access anywhere on app or website user profiles. No way to view results or to restrict access from public view or potential employers, hijacking your information.

Indeed needs a class action lawsuit for violating our civil rights and creating a hostile, discriminatory environment for job seekers, who may be qualified, but not perform well on timed tests due to ptsd or other issues, such as limited internet speeds, etc. which create panic in many. In addition these timed tests are archaic, poorly formatted and often unrelated to the job applied for. They are ruining the job market and intimidating job applicants as well, giving Indeed far too much power & influence, as they are the only ones who truly benefit.

I intend to petition the Attorney General, civil liberties advocates department of labor and any others who can address these egregious, selfish and despicable practices.

So we got a job through them that was supposed to be remote and it was through a place called hikens, their parent company is swanstone corporation higgins is based out of los angeles I do have a specific address if needed also swanstone is also listed at the address but I was told they were based out of canada so I forgot an application for their job for a local hub coordinator working at home getting packages delivered to me, they were in somebody else's name but to my address I would open the package take pictures of them upload them to their system the hikens system, I sent them my driver's license my social security card and my i9 information via docusign.. And we signed an agreement and I got a whole like contract from them i'm stating that I would be paid in 30 days after I am completed that they would send me a check for $4,200 plus expenses and then if I was going to pass their quiz then I could stay on and pay be paid $48,000 a month... Not only did I do all that work for them for 30 days they never paid me. In fact I found a complaint to the better business bureau and there's nothing they can do but indeed I have trusted for years and I don't know what's going on with them but why would they let a scam business on their site I have no idea but I wanted to complain I want my money

I have worked for Direct Access Counseling Agency for about Eight months and have only been paid once. When I complain to them about this they ignore me. Please register this complaint,

I have been using Indeed increasingly over the the last year or so and my account had got to the stage where it made sense to go on to account rather than credit card payment. This occurred at the end of 2021 and since then I have had nothing but issues.

I actually want to use my account, but no matter how many times I have requested an invoice for the payment outstanding, I am unable to get one.

I dont understand. I am proactively requesting to make full outstanding payment, yet the accounts department/technical department are unable to make this happen.

It is seriously impacting my ability to do my job and subsequently impacting my client's growth and causing me considerable stress.

I have had to cease use of the account as the outstanding money is getting to a level I am very uncomfortable with.

I just wish to pay my bill on a monthly basis, why is this so difficult?

I have several emails to my account manager outlining the challenges I have faced in paying my balance.

I believe these charges stem from an advertisement I placed for per diem worker. This was back in December. It was advertised as free but they keep your credit card information on file

Mid February I get an e mail from indeed with an invoice disclosing over $1200 in charges that go back to December to my credit card for running an advertisement

This seems quite odd. They wait till February to call to my attention that they billed me in December. I’m not even clear what the charges are for you can’t reach a live person at indeed. When you e mail them no one follows up. I’m barely making a living myself at a solo firm I would never knowingly agree to such billing practices