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My Perfect Resume
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My Perfect Resume Complaints Summary

33 Resolved
127 Unresolved
Our verdict: When using services from My Perfect Resume with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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My Perfect Resume complaints 160

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Newest My Perfect Resume complaints

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M
3:32 pm EST

My Perfect Resume My perfect resume.com

I used them once on October 27,2023. They billed me 34.95 but bad me, I did not catch on for 4 more months that they were charging me monthly. very resistive to canceling. Refused refund for the 4 months even though they could see I was not using their service. They just want your monthly payment. They are an internet scam.

They kept offering me discounts to stay on with them.

Claimed loss: $140

Desired outcome: Refund of 4 monthly payments of $34.95

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3:23 pm EDT
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My Perfect Resume Fraudulent charges

I subscribed for the free test version, wrote a resume, payed for this one-time resume, unsubscribed on the same day and received a confirmation e-mail for the cancelation. However, without permission MyPerfectResume charged $23.95 the following month for an ongoing subscription. Now the "customer service" is ghosting me, no way to get in contact with them.

As you can read on this platform this seems to be an ongoing fraudulent scheme plain and simple. Avoid this scam!

Desired outcome: Reimbursement for unauthorized charges

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7:33 pm EDT
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My Perfect Resume I want them to return my $24 or at least $22, considering the charge of $2 for another cycle.

I subscribed to their service at the rate of around $2 for a bill cycle of 2 weeks.

However, they deducted $24 in the second cycle.

I read their terms and conditions and realised that they can change rates anytime but they’re liable to inform the subscriber about the rate change before deduction.

However, I never received any update from them about the upgraded subscription rates and they directly deducted it without my authorisation.

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Is My Perfect Resume legit?

Our verdict: My Perfect Resume's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate My Perfect Resume's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

My Perfect Resume earns 69% level of Trustworthiness

Good Credibility Notice: My Perfect Resume rated around 69% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for My Perfect Resume. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Myperfectresume.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

My Perfect Resume as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for My Perfect Resume have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up My Perfect Resume and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • My Perfect Resume protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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J
4:14 am EDT
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My Perfect Resume My Perfect Resume.com - Request for refund

My complaint is not being heard or addressed via contact with customer service. I had been receiving copy and paste 'standard wording' replies. More recently, i receive no response at all. Below is the issue I'm seeking resolution for:

I've been charged a total of $485 Canadian since April 2022 for a service I did not know I was subscribed to nor have used, except the one time minimal charge to complete the resume.. I never received an email, ever to give me an option to say yes or no to this subscribed. This is my only email address. I want a refund for the months I was unknowingly charged.

Desired outcome: Full refund.

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L
11:50 am EDT

My Perfect Resume My perfect resume

I needed to update my resume. I selected the “one time only” choice which was around $3.00.

A week later, I’m charged $23.98. I called the day the charge hit my account (pending).

I called and spoke to a rep, explained I never signed up for a subscription, that I want to cancel and a refund. All was good.

3 days later, no email confirmation and no refund.

Called back. Was told I didn’t ask for a refund. LIAR. And that since I didn’t call the say I was charged she couldn’t help me. I could tell she was trying anything to get away with this, so it was fairly easy to shut her down.

While on the call, I got an email showing a refund of $11.68. The rep told me the refund department would issue second half. That is a total heap of bull.

She

Buyer beware. There is no such thing as a one time purchase. If you need to call to dispute charges, get name, and document the call.

Most importantly, what idiot would pay $24.00 for a resume service after updating a resume?

Desired outcome: Refund me and stop the predatory behavior.

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6:38 am EDT
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My Perfect Resume Resume subscription

As I spoke to you this evening as been told that whole amount will be refunded why I got half the money. As you guys already promised after consideration my request. Refund the while amount. My understanding that I paid for servi e 14 days from 2 June until 16 June you deduct 35 dollars on 17 I called you 19th to cancel service, as I explained that due to technical issue not able to cancel the service and and l

Also called on 17th to cancel the service on Australia contact number it was saying message bank full. I do not want to make further ombudsman complaint or fair trading complaint tak into considerstion and refund the rest of the amount as I am facing financial hardship.

Thanks

Amit Soni

Desired outcome: Full refund

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1:29 am EDT

My Perfect Resume reoccurring charge

when I first used this website I paid the initial charged and cancelled the subscription right afterwards. Since then my card has been charged $23.95 each months for 2 or 3 months. The first time this happened I emailed them about it and they said that I had no subscription. This time I went to email them through their website and there send button wouldn't allow me to send my email. To sum it all up I apparently have no subscription yet I am being charged as if I have one. To me, the only explanation for this is that they lied about my subscription and are basically stealing from me. this company is a complete scam and I've seen others who have had the same issues with this company.

Desired outcome: I would like to be given a full refund for all the charges and for them to cancel whatever keeps charging my card as there is no obvious way to cancel or even see the status of a subscription through their website.

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2:17 am EST
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My Perfect Resume Charges

This company tricks people into signing up then continues to charge them behind their backs. VERY fraudulent. They are thieves. They make it seem like you are paying for one resume, but once they have your credit card, they keep charging. When I called, they insulted me by offering me an $11 credit. VERY fraudulent behavior. This company needs held accountable and the people need arrested for stealing from people.

Desired outcome: Full refund immediately for all but one of the months I was charged.

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10:50 am EST

My Perfect Resume "resume service"

Scam company! This company cheated our young daughter. She was doing a school project and the site said it is a free service. She did not monitor her bank account and they ended up taking $300 out of her account. I called to report it to them and have them refund her money because she is so young and did not understand why they were doing that. They refused to refund her money and actually tried to upsell me on more services! These people are corrupt and should not be trusted.

Desired outcome: Refund of her $300 stolen from her account

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3:55 pm EST
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My Perfect Resume Erroneous billing

Hello, I started an account in November and cancelled it in December. I'm still getting charged. I've called multiple times and sat on hold only to have my call dropped. The automated voice is saying it doesn't recognize the phone number associated with my resume (I'm looking right at it). Also tried chat, which also immediately dropped me, twice, before I could talk to anyone. This company is stealing my money. I don't want this account and I can't contact anyone. The only option I have now is to cancel my credit card. I am furious and this is a scam.

Desired outcome: I want the charges for December to be reimbursed and if there are any charges for January, they should be reimbursed too.

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11:04 am EST

My Perfect Resume Unauthorized charges

I paid the $2 and change fee received a 14-day trial I canceled it on the third day because it's too expensive for what you get and it literally can't do more than help you and fill out a resume once you got your resume and you paid for it or whatever what else do you need to keep paying for monthly I didn't really see the reason I canceled it on the third day I hit the cancel subscription button on the page and I've been charged $23.95 two more times since then I even got a new card and I was still charged this last time on December 22nd even with my new card when I spoke with my bank they explain to me the subscriptions can be like that you can cancel and get a new card some descriptions or through your bank account and it will charge to your new card I explained to them that I canceled the subscription on the third day out of 14 day free trial they suggested that I call the merchant which I have nobody has called me back I sent emails & I also tried to chat with customer service they started chatting with me and then when I started talking about the unauthorized charges to my account and told them about the cancellation on the third day it told me to end the chat they had no experts available I need this to stop charging my card I'm already out $50 now after I cancel the subscription nobody will call me back nobody is assisting me this is unreal and just crazy that they're able to do this my bank told me there's so many people that have problems with canceling subscriptions you can't just hit the button you have to call and speak to somebody although they don't tell you that but they told me to try that but I can't get anybody on the phone or anybody to call me back and now I've gotten two new charges to my account.

Email- [protected]@gmail.com

Last 4 on card - 7683

Desired outcome: Refund for the 2 unauthorized charges to my account after I canceled the subscription on the third day of the 14-day trial

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7:27 pm EST
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My Perfect Resume Resume writing

On October 26, 2022 I downloaded a resume I createdI. I was willing to pay $2,95 for my resume but they used my payment information to charge me monthly $24+. I became aware of it because I was unexpectedly overdrawn on my account because of them. They are aware of what they are doing to people and it is shameful that this is the way they choose to make more money off of a paying customer.

Desired outcome: Refund of at least the last charge. I am moving out of my home and now I have overdraft fees to deal with.

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12:01 pm EST
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My Perfect Resume Cancelation of my subscription

If you want to cancel your subscription, YOU MUST CALL TO CANCEL. I used the "Cancel Subscription" button on the subscription page and it doesn't actually cancel anything. They charged me for another 2 months before I realized I was still an active account. My Perfect Resume has refunded this months fee, but I still paid an extra month. If I had not checked I would still be getting charged.

Thats stealing if you ask me. They should either fix the button or take it off!

Desired outcome: Both Months refunded

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2:45 am EDT
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My Perfect Resume Monthly subscription

Paid a one off payment of a few dollars for a few days use of the website. No information regarding a reoccurring fee of $34.95 was presented in a way that made me aware of it. I made 3 reoccurring payments and have been provided no receipt for these payments either. The contact number does not get answered either. Waited an hour. I have cancelled my account but am still concerned I may get billed again.

Desired outcome: Refund

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7:20 pm EDT
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My Perfect Resume Multiple unapproved monthly charges and billing post cancelation

I was a monthly subscriber to MyPerfectResume.com since the summer of '22. I just recently canceled thier service on 10/25/22. I had to reach out to customer service again to ensure i received a cancellation comfirmation. Not to mention customer service tried to tell me there wasn't an account associated with my email/card despite having previous emails from the company regarding g a password reset. I was billed after I had canceled services with the company as well as after I'd received confirmation of said cancellation. After digging through my bank account history I'd noticed MyPerfectResume had billed me not just once, but twice and more throughout the months for I don't know what, but I never used the account after creating my initial resume. Each charge was posted at $23.95. Customer service hasn't emailed me back since the incident. I've never dealt with this level of unprofessionalism or fraud so blatantly.

Desired outcome: Refund of the most recent charge and all other charges other than the standard monthly payments.

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Sina Bastiani
, US
Dec 20, 2022 9:19 pm EST

This time last year I purchased a year-long subscription to create a resume and cover-letter when was applying for a new job. Now, I had completely forgotten that I had purchased this subscription, and today, after I cancelled my subscription ages ago, I get charged again for the yearly subscription. As my suspicions grew, I decided to properly check my bank statements. Now for some reason, throughout the year, I was charged just over $350 for no reason. Now I always saw these charges coming out throughout the year, however, I thought this was part of a monthly subscription as I had completely forgotten I had purchased the year-long subscription. Now, to make matters worse, they had charged a different bank account than the one that was chosen when I had my subscription. I tried calling contacting the number, and I was taken straight to voicemail with the call saying, "this number is no longer connected".

Now, this all happens 4 days before Christmas. Do not deal with this fraudulent company or you may be in the same situation as I am now.

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4:32 pm EDT
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My Perfect Resume Refund $239.50

I never signed up for a subscription. I hate and avoid automatic payments at all costs. In Nov. they billed my account for, 45 cents 4 times... Phishing to see if they could get money. Then from Jan 2022 till we caught it they have been billing $23.95 every month this year. Now Oct 2022. I am having my bank look into charging them back and fraud charges. I will also contact the FTC and show them the many people in the same boat being scammed. Can you say class action Law Suit? I will bet all of their good reviews are paid for.

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5:14 pm EDT
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My Perfect Resume monthly charges for subscription after trial was cancelled

As with others, we started the trial with myperfectresume.com and was charged a $2 fee just to open the account for the trail as expected. I send email cancelling this less than 48 hours later and never received a response.

I have called the number on the website numerous times and they NEVER pick up and there is NO VOICE messaging.

This company is a scam.

Desired outcome: I want my monthly charges refunded for the past 3 months that I was charged fraudulently

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11:44 pm EDT
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My Perfect Resume Money deduction without my notice

Once I paid for making resume later on they deduct money without my notice refund me back

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6:00 pm EDT
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My Perfect Resume Myperfect resume

I went through the process of creating a resume and enter my payment information. An error message tells me that my information was wrong and to try again. I try twice more and it still says the same thing. I check my bank account and there has been three (3) charges on my account of 2.95 and (3) credits like I was charged and refunded the money back. I call customer service and the agent claims he can't find any activity on my account. He then says he is going to escalate the call and someone would get back to me on another day. Raggedy and shady service. People don't mind paying for a service as long as they get their service. This is the second time I have had an issue with my perfect resume.

Desired outcome: I want access to my resume and not be charged any other fees outside of a one time 2.95. f

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3:34 pm EDT
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My Perfect Resume Resume Builder

It's not disclosed that there's a cost to get the resume -your resume- that you've been working on until you've spent hours working on it, and you feel forced to pay for it. After the initial cost of 2.95, there's a subscription cost of 25 USD per month - which they also try to not disclose.

On top of this, unsubscribing is made immensely difficult - I've had to go through several support reps for several hours in order to cancel my subscription.

This is fraud and should be treated as such.

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Kazachka
, US
Jun 16, 2022 3:13 pm EDT
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They are a legal scam.

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My Perfect Resume contacts

Phone numbers

+1 (855) 213-0348 +44 800 189 0676 More phone numbers

Website

www.myperfectresume.com

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