The complaint has been investigated and
resolved to the customer's satisfactionResolved Indane Gas Agency — non delivery
resolved to the customer's satisfaction
Myself Nadir Hussite A customer of M/s, Jyoti Jwala Jharia Club P.O. Bhaga Jharia Dhanbad Jharkhand. Our customer number is 21363 & its in the name of my Brother Nazir Hussain.
I am very sorry to inform you that the service of the above said agency is extremely poor. We have to wait for 18 to 25 days to get the delivery after many follow ups .
We have booked on 08th of may, 2011 & they assured that they will deliver the cylinder by 15th to 17th May, 2011 which till date didn't happen. From 18th we started to call them a day & we could get same reply, for calls in the morning - delivery by evening & for calls in the evening - delivery by next day morning. Finally they today they have admitted that they don't have the stock.
I was amazed by this reply as the delivery of other Indane gas agency distributors is very smooth. At the mean time I would like to remind you that the same agency boys are providing gas by taking of hike prize of rupees one hundred fifty, and I did so though I was in need of it, that no single gas cylinder can be carry for cooking of a family for 40 days and above, though new cylinder booking made after 18days of last delivery.
I request to look into this issue by the concerned Authorities & take the necessary actions as we have good faith in Indane Gas.
Your early action on my grievance will be highly appreciated.
Awaiting for a fruitful result.