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CB Parking Impark Parking
Impark Parking

Impark Parking review: No mercy for people with brain injuries!

D
Author of the review
8:25 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid for parking but had difficulty as you can't just pay at the parking stand using a credit card-I had to go into the building and find someone to help me download an app in order to pay. In the mean time, I was issued a ticket. When I contact an online agent to explain the situation, and verified that I had indeed paid, the agent insisted there was no dispute, I just had to pay the ticket. I asked to speak to a supervisor as I did not agree-I had paid for parking! The agent refused to let me speak to anyone else stating that I would be given the same answer and that I needed to pay the ticket regardless of the fact they could see that I had indeed paid but was 49 minutes late to pay. I paid for an hour of parking but the majority of time was spent trying to pay for parking and then got a $98 ticket on top of it.

Recommendation: Do not use impark if you can at all help it

Update by Darcy Supernault

Dispute regarding a parking ticket after having difficulty with the parking app to pay-verified that I had paid but it was later than when the ticket was issued. I explained that I have a brain injury and have difficulty navigating online systems and apps-had to go into the building to get help from someone to download the app and then ay as you can no longer simply pay using a machine with a credit card at the parking site. Agent refused to let me speak to anyone else and then ended the online chat.

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  1. Impark Parking Contacts

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    Winnipeg, Canada
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  3. Impark Parking emails
  4. Impark Parking address
    601 W Cordova Street, Suite 200, Vancouver, Ontario, V6B1G1, Canada
  5. Impark Parking social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 05, 2026
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Impark Parking Category
Impark Parking is ranked 14 among 18 companies in the Parking category
#12 Lanier Parking Solutions Lanier Parking Solutions #13 Platinum Parking Platinum Parking #14 Impark Parking Impark Parking #15 Concord Parking Concord Parking #16 Premier Parking Enforcement [PPE] Premier Parking Enforcement [PPE]

Most discussed Impark Parking complaints

Parking charge overchargin
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 parking ticket
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