Posted on August 4, 2011 by convenientparkinginvancouver
I am a disable single mother and I need wheelchair.
And I do not have credit card:(
Last week, I went to Crab Park in Vancouver, I called Impark beforehand and they informed me about the parking.
When I tried to pay for the parking, you know what? No meter, No attendant.
There are a sign mention I have to pay by phone with a credit card
The only way to pay is with a credit card and a cellphone.
I have NO cellphone.
I have NO credit card.
In their website, it said:
Pay by Phone is a suite of services designed to provide additional convenient ways for our customers to pay, either through the use of a phone, or over the internet. …
Impark, Thank you for not mention about the “pay be phone only method”
Can I, a disable single mother without credit cards, using your additional convenient ways and the only way to pay for the parking?
Impark, I love your services.
Impark, I love your convenient ways
Impark, thank you for making my life more convenient.
The complaint has been investigated and resolved to the customer’s satisfaction.