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IHOP
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IHOP complaints 897

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4:03 am EDT
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An order were placed and then she was asked to cancel the order because it took to long … that’s when she made the racist statement “this is not yall mama kitchen”and then the food came out after who wants to eat something after a statement like that was made towards them? Me being a leader my self I called the restaurant and she said she could not cancel...

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3:51 pm EDT
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Store #2066 Server: 145 Jeralyn Ck #5133 I have been coming to IHOP for most of my life. And although there have been good and less than good experiences, today, July 22, 2023, was by far the worst. When we arrived, we were promptly seated, and the server came over to take our order. Our drinks arrived shortly afterwards, and it seemed to be a normal...

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8:04 pm EDT

IHOP burnt pancakes, and bacon

we ate at ihop on Friday July 14th in the afternoon the restaurant was not busy when our server brought our food out my husband's bacon was burnt and my pancakes were black ok we tell our server and he just looks at us like were stupid and walks off my husband attempted to tell him he didn't get his toast now he did not bring his toast until after he ate like we don't need it now needless to say we asked for our ticket paid $33 left black pancakes and toast on the table with no tip. service sucked [censored]. As well as the food I have never had a issue with this location and surely never expected our server to be so rude this was the location across from the mall. I definitely will not ever be back since there are other optional breakfast restaurants in Tyler, Texas

Desired outcome: I want a refund

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1:41 pm EDT
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IHOP The Manager of Layton Utah Jason Shup

Are local church Faith Baptist had Paid for special birthday promos for the birthday month...I was going to use it for a stack of pancakes to try out Ihop for the first time...But Jason Shup put a end to that...He told his waitress he never heard of it and I asked to talk to him...he told her I can make a appointment tomorrow to talk to him...I anticipate a follow up with me...Thanks Dave..

Desired outcome: Please talk to Jason Shup about beeter customer service to the face of a customer and not send the waitress to say his words.... Unacceptable!!

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12:11 pm EDT
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IHOP Gift Card

I wanted to place a online order and pick it up in the restaurant. The day before I was going to place the order I checked the balance online on my three IHOP gift cards. Two were $5 gift cards and one was a $50 gift card and has a $38.86 balance left. There was $5 left on each $5 gift card and $36.86 left on the $50 gift card. Yesterday 6/20 I tried to order and it never went thru. So today I tried again to place a order. I entered one of the $5 gift cards and $5 came off my bill, then I used the $50 card with the $38.86 left to pay the bill balance of $29 and change. It said the card had no money left on it. I hadn't used the card since I checked the balance two days ago and somehow I now lost $38.86. The gift card in question is a IHOP gift card [protected] pin 0570

Desired outcome: Put the $38,86 back on my gift card or send me a new card with that [protected]@aol.com

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IHOP Disappointing Visit to IHOP: Dry Pancakes, Burnt Bacon, Slow Service, and Unfriendly Waitress

The pancakes were dry and the bacon was burnt. The service was slow and the waitress was not friendly. We had to ask for refills multiple times and our order was wrong. Overall, we were very disappointed with our visit to ihop and we will not be returning. It was a waste of money and time. We suggest finding another breakfast spot in the area.

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IHOP IHOP Review: Tasty Food, Average Service and Atmosphere, but Pricey

Food at IHOP is pretty good, but the cost is a bit steep. I mean, $12 for scrambled eggs? That's a bit much, don't you think? However, if you're in a bind and don't have any other options, IHOP is a decent choice. But if you have other places to go, I'd recommend checking those out first.

The menu at IHOP has a lot of variety, from pancakes to omelets to burgers. The pancakes are fluffy and delicious, and the omelets are cooked to perfection. The burgers are also pretty good, but they're a bit on the pricey side. Overall, the food is tasty and satisfying.

The service at IHOP is hit or miss. Sometimes the servers are friendly and attentive, but other times they seem to be in a rush and don't pay much attention to their customers. It really depends on the day and the server you get.

The atmosphere at IHOP is pretty basic. It's not a fancy restaurant by any means, but it's clean and comfortable. The decor is nothing special, but it's not unpleasant either. It's a good place to go if you're looking for a casual dining experience.

In conclusion, IHOP is a decent choice if you're in the mood for breakfast or brunch. The food is good, but the prices can be a bit high. The service and atmosphere are average, but it's a comfortable place to eat. If you have other options, it might be worth checking those out first, but if you're in a bind, IHOP is a solid choice.

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IHOP Good Food and Friendly Service, but Cleanliness Could Improve at IHOP

IHOP is a pretty good place to grab a bite to eat. The food is tasty and the service is friendly. However, I gotta say, cleanliness is a bit of an issue. It seems like every time I go there, there's a dirty fork or the table isn't quite clean or the seat is sticky. It's not a dealbreaker or anything, but it's definitely something that could be improved.

I mean, I get it. It's a busy place and things can get messy. But I just hope they're paying as much attention to the food in the back as they are to the front of the house. I don't want to think about what's going on back there if the front is a little dirty.

Overall, though, I'd still recommend IHOP. The food is good and the service is friendly. Just be prepared for a little messiness.

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IHOP Decent Breakfast Option: IHOP Review

Got my food and it was pretty good. The omelet was fluffy and had a good amount of bacon and cheese. The hash browns were crispy and not too greasy. The drink was just a basic soda, nothing special.

The restaurant itself was pretty busy, even for a weekday morning. There were a lot of people waiting for tables and the staff seemed a bit overwhelmed. But they were friendly and tried their best to keep up with the demand.

Overall, I would say that IHOP is a decent option for breakfast or brunch. The food is good and the prices are reasonable. However, the wait time can be a bit long and the service can be a bit slow. But if you're not in a rush and don't mind waiting a bit, it's worth checking out.

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IHOP Mixed Experience at IHOP: Good Food and Prices, Inconsistent Service

I went to IHOP the other day and I gotta say, the food is pretty good. The prices ain't too bad either. But let me tell ya, the service ain't always the best. Sometimes I get a server who's on top of things and other times, not so much. And don't even get me started on the hosts. They could use some serious help in the customer service department. Overall, I'd say IHOP is worth a visit for the food and prices, but don't expect top-notch service every time.

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IHOP Disappointing Experience at IHOP in Greer/Taylors SC: Overpriced Food and Poor Service

IHOP in Greer/Taylors SC was not a good experience for me and my family. We waited for almost an hour for our food, and when it finally arrived, it was not worth the wait. The food was overpriced and not the best quality. I think that next time we will go to Waffle House instead. The service was not great either, as our server seemed to be in a rush and did not take the time to make sure that we were satisfied with our meal. Overall, I was disappointed with my experience at IHOP and would not recommend it to others.

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IHOP Mixed Review of IHOP: Delicious Food, but Inconsistent Service and Attitude

IHOP is one of my go-to places for a delicious meal. The pancakes and shakes are my absolute favorites. However, I have noticed that the staff's attitude can be a bit of a problem. It seems like the basics of service are missing, which can be frustrating. Every time I visit, I notice that the tables are not cleaned, which is a bit of a turn-off.

Despite these issues, I am willing to give IHOP another chance. I hope that the service will improve, and the staff will be more attentive to their customers' needs. If things do not get better, I may have to reconsider my loyalty to this restaurant.

Overall, I would recommend IHOP to anyone looking for a tasty meal. The food is top-notch, and the prices are reasonable. However, be prepared for some minor issues with the service. If you can overlook these problems, you will have a great dining experience.

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IHOP Disappointing Experience at IHOP: Long Wait Times and Lack of Care from Workers

Every time I go to IHOP, I'm always let down. I've been going there for over ten years and every time I go, I can never seem to get my food in a timely manner. It's like the workers there don't care about their job and are just there to collect a paycheck. I've been to IHOP in four different states and about ten different cities and I can honestly say that I wouldn't go back to any of them. It's just sad to see a restaurant with such a long history fall so far.

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IHOP Mixed Feelings: A Review of IHOP's Food and Customer Service

IHOP is a restaurant that I have visited a few times and I must say that the customer service is not up to par. The servers don't seem to be happy with their jobs and they don't even smile. It's like they don't want to be there.

When it comes to the food, I have mixed feelings. The bacon is very small and not cooked properly. It's like they just throw it on the plate without any care. The burgers are seasoned well, but sometimes the meat is raw and they don't want to make a new one. This is very frustrating.

On the other hand, the pancakes are fluffy and dry. They are definitely the highlight of the menu. The salad needs to be tossed more, but it's still decent. The milkshakes are good, but they are a bit overpriced.

If you order from Uber Eats or any other delivery service, be prepared for them to forget half of your order. They don't even try to make accommodations or replace the missing items. It's like they don't care about their customers.

Overall, IHOP has its ups and downs. The food can be hit or miss, but the pancakes are definitely worth a try. The customer service needs improvement and they need to work on their attention to detail when it comes to orders.

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IHOP Mixed Experience at IHOP: Great Food, Disappointing Service

I recently had an experience with IHOP and I must say, it was quite frustrating. I decided to call in and make an online order with someone over the phone. I repeated what I wanted and how I wanted it prepared, but somehow they still managed to mess it up! I was quite disappointed with the service I received.

When I arrived at the restaurant, I noticed that the service was slim pickings. There was only one waiter or waitress and they seemed to make me wait a good 10-15 minutes before I could be seated, even though the whole restaurant was open to seating. Hmmm... I wonder why that is?

However, when it comes to their food, I have no complaints. The taste is great and the quality is good. My only issue is that I wish the food would come with more of what the picture looks like. It can be quite misleading and disappointing when you receive less than what you expected.

Overall, my experience with IHOP was a bit of a mixed bag. While the food was good, the service could definitely use some improvement. I hope they take customer feedback into consideration and work on making their service better.

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12:17 pm EDT
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I and 3 others went for breakfast on Monday 6/19/23 in Mount Vernon, Wa 98273. This turned out to be the most unpleasant dining experience that I have ever had. The staff allowed 2-3 children to almost continually scream and cry out at the top of their lungs! The behavior lasted the entire hour we were there. We could not have a normal conversation because...

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7:13 am EDT
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I dont want to make it seem like i’m complaining but, the eggs are off, I don’t know what it is, taste is ok but the texture is way off I got scrambled with cheese and onion and green peppers, I love scrambled but these eggs… can I request cracked scrambled so they don’t use the “ready made scrambled”? I’m assuming to save prep time they are getting these...

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3:38 pm EDT
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IHOP #3259 I had breakfast at this IHOP a week or so ago, upon leaving I spoke to the manager. I told her I was a nurse and one of her waitresses should not be serving without her hair put up or in a net! She is serving plates with shoulder length flying all over hair. I went there today to get a gift card and her hair was the same! If I return again and it is not pinned up I will report it to the health dept.

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3:18 pm EDT
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On Sunday, May 7, 2023, we decided to eat at IHOP for breakfast, after church. We order coffee, Pepsi and two Sample Platter. However, our breakfast meat was cold, pancakes was so cold that the butter did not melt, the meat was not cook done. The coffee that was left on the table was cold. The waitress was very professional and apologize for the food. The...

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7:36 pm EDT
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IHOP Complain about your service

My wife went Longwood garden for the weekend of 21st of April 2023, we stopped at this IHOP just befoer Kenneth Square for Longwood Garden. When we went into this Ihop it was almost empty there were about four people in there we waited ten minutes to be seated, When we were seated the young lady that came out had a ring around her nose gave us a menu as she left our table we noticed three to four tables with dishes on them empty with no people sitting there. All of the sudden our server starts cleaning the table without gloves she leaves to bring our food and after people started to come in a young man comes out to clear the tables, tables should be cleared before customer start to come in also there was a baby seat nnext to us in the way cleared after twenty minutes that we were eating an establishment like this should operate a lot better, be neater and hire older people that no how to run a business. Thank You

Desired outcome: I really don't want anything I will leave that up to you people I'm just letting you know if nobody never say anything then you woudn't know.

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About IHOP

Screenshot IHOP
IHOP, also known as the International House of Pancakes, is a popular American restaurant chain that specializes in breakfast foods. Founded in 1958, IHOP has grown to become one of the largest pancake houses in the world, with over 1,600 locations in the United States and around the globe.

The restaurant chain is known for its extensive menu of breakfast items, including pancakes, waffles, French toast, omelets, and breakfast sandwiches. In addition to breakfast, IHOP also offers a variety of lunch and dinner options, such as burgers, sandwiches, salads, and entrees.

One of the unique features of IHOP is its commitment to providing a family-friendly atmosphere. The restaurant chain is known for its bright and cheerful decor, as well as its friendly and attentive staff. Many IHOP locations also offer a kids' menu, making it a popular destination for families with young children.

In recent years, IHOP has expanded its menu to include a variety of international flavors and dishes. For example, the restaurant chain now offers Mexican-inspired breakfast items, such as churro pancakes and breakfast burritos, as well as Middle Eastern-inspired dishes like shakshuka.

Overall, IHOP is a beloved American institution that has been serving up delicious breakfast foods for over 60 years. With its extensive menu, family-friendly atmosphere, and commitment to quality, it's no wonder that IHOP remains a popular destination for breakfast lovers of all ages.

IHOP Customer Reviews Overview

IHOP, also known as the International House of Pancakes, is a popular American restaurant chain that specializes in breakfast foods. The restaurant has been in business for over 60 years and has over 1,600 locations worldwide. IHOP is known for its extensive menu of pancakes, waffles, omelets, and other breakfast items, as well as its friendly service and affordable prices.

Overall, IHOP has received positive reviews from customers. Many customers praise the restaurant for its delicious food, generous portions, and affordable prices. The restaurant's pancakes, in particular, are a favorite among customers, with many describing them as fluffy, flavorful, and perfectly cooked.

Customers also appreciate the variety of options available on the menu, including gluten-free and vegetarian options. The restaurant's service is also highly praised, with many customers noting the friendly and attentive staff.

However, some customers have noted that the restaurant can be crowded and noisy during peak hours, and that the wait times for a table can be long. Some customers have also reported issues with the quality of their food, although these complaints are relatively rare.

Overall, IHOP is a popular and well-regarded restaurant chain that offers delicious breakfast foods at affordable prices. With its extensive menu, friendly service, and convenient locations, it's no wonder that IHOP has become a favorite among breakfast lovers across the country.

Overview of IHOP complaint handling

IHOP reviews first appeared on Complaints Board on Nov 20, 2006. The latest review Terrible service was posted on Mar 6, 2024. The latest complaint manager karen ellyson unethical behavior was resolved on Dec 02, 2019. IHOP has an average consumer rating of 1 stars from 908 reviews. IHOP has resolved 58 complaints.
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  1. IHOP contacts

  2. IHOP phone numbers
    +1 (866) 444-5144
    +1 (866) 444-5144
    Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click up if you have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number
    +1 (818) 637-3079
    +1 (818) 637-3079
    Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click up if you have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number
    Vice President
    +1 (818) 240-6055
    +1 (818) 240-6055
    Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click up if you have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number
    Senior Associate
    +1 (561) 881-4683
    +1 (561) 881-4683
    Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click up if you have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number
    Media Contact
    More phone numbers
  3. IHOP emails
  4. IHOP address
    450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
  5. IHOP social media
IHOP Category
IHOP is related to the Restaurants and Dining category.

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