ID.me review: Lost access to most federal agencies including IRS, Treasury Direct and Healthcare.gov
Cant use app. Site produces broken TOPT QR codes, cant upload files. There is no person in existence at the company to speak with. I spoke with TD for a good hour and basically Im screwed so I will no longer use Treasurey Direct and migrate ALL my funds to another institution. Today I tried to renew me ACA plan as I run my own company. Can't because it now uses ID.me. Went to make some changes about my LLC and cant because the IRS now uses ID.me. I'm curious what federal employee got their "friends as IDme" this "contract" resulting in destroying milions of americans access to tax paid for services. Login.gov just works and I can only imagine whats going to happen, if it has not already, if they migrate it and SSA. My elderly mother will lose access. This is total insanity and corrupt.
Recommendation: Complain to the government beacuse you have no options. You use ID.me or you are literally just screwed.
PS. Grammar and spelling errors are due to my blood pressure being at the point I might have a stroke due to this service being literally the worst "digital service" I have ever had to use in over 40 years in the tech industry; 30 of which in security.
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