CB Cosmetic Surgery Ideal Image Complaints #82-101

Ideal Image review: BBL photo facial and ultherapy equipment

Shel Hankley of Richmond, US

Jan 03, 2023 4:12 pm UTC

I signed up for Ideal Image services in September or October and spent a lot of money to pay for their services. The last two times I went for service, equipment was broken so they couldn’t finish my treatment so I had to come back the next day after taking more time off from work.

Today I had to wait 15 minutes and then got the gel applied to my face and then they realized the machine was not working so once again I have to reschedule. Not only this appointment but the subsequent one for the last treatment which is supposed to be on 1/31. Now that appt has to be postponed because there is a time restriction on how far apart treatments can be.

I’m just saying why can’t they have effective working equipment and why do they not have any backup parts? I waited 6 weeks for my appointment and made arrangements at work for time off and I have to keep rescheduling things at work around these treatments. I have not heard back yet on a new appointment. Very unhappy with the services. Not worth the money so far.

Desired outcome: To only have to make one trip per service appointment and to have my BBL treatment rescheduled asap. I feel like I should be given a free service of some kind for this constant inconvenience.

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Ideal Image Contacts

Ideal Image phone numbers

+1 (800) 234-3325

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Aesthetics Consultant

+1 (800) 266-7883

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+1 (813) 286-8100

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+1 (813) 549-2299

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Center Consultant

+1 (724) 759-2620

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+1 (352) 375-2950

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Ideal Image emails

support@idealimage.com

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Ideal Image address

1 North Dale Mabry Hwy, Tampa, Florida, 33609, United States

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